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3.75

Hippodrome Status: Not Recommended

Ownership:
Betway Limited

Hippodrome Casino

Overview

Review last updated – June 2017

Hippodrome are part of the Betway group, though under separate management.

Trustworthiness

 - 3 / 10

Only one of the six reviewers who work regularly for this site holds an account with the Fortune Lounge group. They report positive experiences.

In the last year the Fortune Lounge group has aggressively expanded and taken over a substantial proportion of the the Microgaming only casino providers still on the market, including the BrightShare, WagerShare, RedReturns and the ReferBack groups of casino (listed by affiliate programs).

None of the groups that make up this super group of Microgaming casino have a spotless record when it comes to the discussion of player complaint and treatment of their affiliate partners, but some of the groups have a better record than others.

Betway casino were part of the WagerShare group of casinos.

The Wagershare group have failed to respond to several player complaints.

The WagerShare group also have a substantially negative reputation amongst affiliates and have been rogued at Affiliate Guard Dog.

Hippodrome have been non-responsive to player complaints at AskGamblers and have been Rogued due to non-payment of affiliates.

For references see Palace Group Player/Affiliate Issues

You can see the latest updates to Hippodrome casino's terms and conditions here.

Bonuses

 - 5 / 10
100% up to £250
Max Bonus 250
Min Deposit 20
Max Bet 30%xb
Type Cashable
Wagering 50xb
Deposit Method Restrictions: Only available for Credit/Debit Card and Paypal deposits
BONUS CODE: NA CLAIM BONUS
Value to Player for:
£5.27
Bonus Value
low roller
mid
mid roller
mid
high roller
mid
superhigh roller
high

Payout Speed: 6 days

 - 4 / 10

Our reviewer reports withdrawals from Hippodrome paid within 6 days.

Maximum Withdrawal - None listed

Minimum Withdrawal - None listed

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, PaySafeCard, UKash, ClickAndBuy, Click2Pay, EntroPay, EcoPayz

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 9 / 10

Hippodrome casino use Microgaming software for their instant play casino.

Game selections are as follows;

Instant

Table Games – 56

Slots – 255

Video Poker – 22

Jackpots - 17

Customer Service

 - 0 / 10

Email Testing Record

  • December 2016 - Need to register to get support
  • December 2015 - No Reply
  • June 2015 - 6 hours 56 minutes
  • November 2014 - 18 hours
  • June 2014 - 6 hours 14 minutes
  • December 2013 - 1 day 12 hours 38 minutes
  • October 2013 - 1 day 17 hours 8 minutes

Licensing

 - 10 / 10

Hippodrome hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Hippodrome currently use IBAS. You can find further information regarding this regulator's complaint policies here.
  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Hippodrome casino - AFGHANISTAN, ANGOLA, AUSTRALIA, BELGIUM, BOSNIA AND HERZEGOVINA, BULGARIA, DENMARK, FRANCE AND ITS OUTLYING TERRITORIES, GERMAN STATE (BUNDESLAND) OF SCHLESWIG-HOLSTEIN, GREECE, GREENLAND,GUYANA, HUNGARY, IRAN, IRAQ, ISRAEL, ITALY, LAO PEOPLE'S DEMOCRATIC REPUBLIC, LITHUANIA, MEXICO, NORTH KOREA, PAPUA NEW GUINEA, ROMANIA, RUSSIA, SINGAPORE, SOUTH AFRICA, SPAIN, SYRIA, TURKEY, USA AND ITS OUTLYING TERRITORIES OR YEMEN

Contact Details;

Email : support@hippodromeonline.com
Phone : UK: 0-808-238-9840
Canada: 1-877-907-4248
Australia: 1-800-094-816
Rest of World: +44-808-238-9840

Affiliate Program - Hippodrome Affiliates.

Restricted Countries

Hippodrome does not accept players from the following countries: Afghanistan, American Samoa, Angola, Australia, Belgium, Bosnia and Herzegovina, Bulgaria, Denmark, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Greece, Greenland, Guam, Guyana, Iran, Iraq, Israel, Italy, Laos, Lithuania, Martinique, Mayotte, Mexico, North Korea, Northern Mariana Islands, Papua New Guinea, Romania, Réunion, Singapore, South Africa, Spain, Syria, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States, Wallis and Futuna, Yemen.

Slots RTP

Hippodrome casino do not publish the house edge of any of their slots games.

Comp Points

Hippodrome casino do not appear to offer any form of comp point program.

Closing Thoughts

The Betway group have a very negative reputation amongst affiliates and a history of non-response at Ask Gamblers. As such Hippodrome casino are a property to avoid.

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Promotional Terms & Conditions

100% up to £250
Max Bonus 250
Min Deposit 20
Max Bet 30%xb
Type Cashable
Wagering 50xb

This promotion is only available to new players and only once they've made their first deposit.

The Hippodrome Welcome bonus currently consists of a bonus of 100% up to £250.

The minimum deposit that will trigger the bonus is £20.

This bonus has a wagering requirement of 50xdeposit for the deposit bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet is 30% of the bonus value on any single round of play.

There is no maximum win on the deposit bonus.

The bonus is cashable.

Only deposits via credit or debit card or Paypal are eligible for this bonus.

Game Weightings:

  • all Slots and all Parlor Games 100%
  • all Table Pokers, all Roulettes, all Video/Power Pokers (except All Aces and Jacks or Better Video/Power Pokers), all Blackjacks (except Classic Blackjack), Casino War, Lucky Live Wheel (Dream Catcher) 8%
  • Classic Blackjack, All Aces Video/Power Pokers, Jacks or Better Video/Power Pokers, all Baccarats, all Craps, Red Dog and Sic Bo 0%

 

 

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