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2.75

Indogvind Status: Not Recommended

Indogvind Casino

Overview

Review last updated – July 2017

The Dutch arm of the Prime casino group.

Trustworthiness

 - 1 / 10

Due to their Not Recommended status we did not feel it appropriate to send a reviewer to play with the Prime group.

The Prime casino group have an inconsistent reputation with their affiliate partners as shown by their Rogue status at Affiliate Guard Dog.

One of the venues in this group - Mega Casino - have been shown to offer non-random games. See https://thepogg.com/skillonnet-software-non-randomnot-fair/.

The Prime group have also been caught out deliberately trying to hide significant terms and conditions.

For references see Prime Group Player Issues

Bonuses

 - 1 / 10

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus;

100% up to ?.

Bonus terms are not available on the Indogvind website.



Payout Speed: 5 days

 - 6 / 10

Due to their Not Recommended status we did not feel comfortable asking a review to play with the Prime casino group. The Indogvind website does not provide payout time frames for their eWallets. As they do not accept US players we will assume this to be 5 days.

Minimum withdrawal - None listed.

Maximum withdrawal - None listed.

Banking options available - Credit/Debit cards, Neteller, Click2Pay, ClickAndBuy, EntroPay, EcoCard, InstaDebit, EcoCard, EZIPay, UKash

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 3 / 10

Indogvind use NeoGames software for their instant play casino. Check out our NeoGames Software Review.

Game selections are as follows;

Instant

Table Games – 7

Slots – 47

Video Poker – 4

Customer Service

 - 0 / 10

Email Testing Record

  • December 2016 - Need to register to get support
  • June 2015 - 2 hours 3 minutes
  • November 2014 - 1 minute
  • June 2014 - No Response
  • December 2013 - 15 hours 37 minutes

Licensing

 - 8 / 10

Indogvind hold the following gambling licenses :

  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Indogvind casino - Belgium, France & Outlying Territories, Denmark, Iran, Israel, Italy, North Korea, South Africa, Spain, Turkey and USA & Outlying Territories

Contact Information;

Affiliate Program - Prime Partners.

Restricted Countries

Indogvind does not accept players from the following countries: Belgium, Denmark, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Iran, Israel, Italy, North Korea, South Africa, Spain, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

Slots RTP

Ingdogvind casino do not publish the Return to Player/House Edge information for any of their slots games.

Comp Points

The Indogvind comp point program awards 1 comp point for every $20 wagered (on "most" games) and the redemption rate is 25 comp points to $1.

Closing Thoughts

Given Indogvind's management, we can't recommend playing with them.

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