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– Cooperative with player complaints.

– Fast withdrawals.

– Fast response to email support request.

– Operator subject to strong regulatory requirement.

– Low value registration incentives.


InstaCasino Casino Review

Review last updated - September 2019.

OVERVIEW | 9.00/10


InstaCasino are one of the most notable casinos to run on the iGamingCloud platform.  This group are dual licensed - firstly in Malta by the MGA and secondly in the United Kingdom by the UKGC. They offer a range of games by: Play 'n Go, NYX Gaming, Evolution, BetSoft, Net Entertainment and Microgaming.  Their site design is built upon a colour palette of red, grey, black and white and it is fairly plain.  They have no outstanding complaints at any of the major gambling portals.

TRUSTWORTHINESS | 10+


ThePOGG.com serves as an Alternative Dispute Resolution (ADR) service for InstaCasino as part of their MGA license requirements. This means that we can offer legally binding rulings for all complaints submitted to this service from jurisdictions subject to the MGA license.

InstaCasino have accepted ThePOGG Deposit Guarantee seal. This means that they've agreed in advance that they will discuss player complaints as long as they have written permission from the player and no funds will be confiscated from players without clear breach of terms. In return we guarantee your deposits with InstaCasino. Read more about our guarantee here.

BONUSES | 4 / 10


100% up to £100
Max Bonus 100
Min Deposit 10
Max Bet 5
Type Cashable
Wagering 60xb
Deposit Method Restrictions:
Neteller, Skrill
Country/Regional Restrictions:
Albania, Belarus, Bosnia and Herzegovina, Croatia, Lithuania, Macedonia, Moldova, Russia, Serbia, Thailand and Ukraine

Terms and Conditions

The InstaCasino Welcome bonus currently consists of a bonus of 100% up to £100 plus 25 complimentary spins on Starburst.

Note - The bonus and complimentary spins available varies based on the country you are resident in. The above is the UK welcome bonus.

The minimum deposit that will trigger the bonus is £10.

This bonus has a wagering requirement of 60xbonus for the deposit bonus and the complimentary spins carry a 35xwinnings wagering requirement.

The bonus uses a standard structure where the full balance is locked from the moment of deposit until the wagering requirement has been completed.

The maximum allowed bet is £5 on any single round of play.

The maximum allowed win when playing with this bonus is 20xbonus. There is no maximum allowed win associated with the complimentary spins.

The bonus is cashable.

Players depositing via Neteller or Skrill are not eligible to receive bonuses or complimentary spins.

Players from the following countries are not eligible to receive bonuses or complimentary spins - Albania, Belarus, Bosnia and Herzegovina, Croatia, Lithuania, Macedonia, Moldova, Russia, Serbia, Thailand and Ukraine

Players from the following countries are not eligible to receive the complimentary spins - United Kingdom

Game Weightings:

  • Slots - 100%
  • Blood Suckers, Kings of Chicago, Simsalabim, Zombies, Jack Hammer, Jack Hammer 2, After Night Falls, At The Copa, Greedy Goblins, Gypsy Rose, Puppy Love Plus, Safari Sam, Sushi Bar, Tipsy Tourist, The True Sheriff, Arabian Rose, Couch Potato, Hot Ink, Supernova, Treasure Island, Wheel of Wealth Special Edition, Sinbad, Big Bad Wolf, Børk The Berzerker, Medusa II, Toki Time - 75%
  • All games under the "classic slots" tab - 75%
  • All table games, video pokers, All Live Casino tables, Aliens, Beautiful Bones, Big Bang, Castle Builder 1 & 2, Champion of the Track, Champion Raceway, Cool Buck, Dead or Alive, Devil's Delight, Double Dragons, Dr Jekyll Mr Hyde, EggOMatic, Eye of the Kraken, Forsaken Kingdom, Gemix, Golden Jungle, Gunslinger, Holmes and the Stolen Stones, Pearls of India, Peek-a-Boo, Pinocchio, Rage to Riches, Ragnarok, Robin Hood, Royal Masquerade, Scrooge, Spiña Colada, Stardust, Super Monopoly Money, The Wish Master, Three Musketeers, Tomb Raider- Secret of the Sword, Tower Quest, Untamed Bengal Tiger, Untamed Crowned Eagle, Untamed Giant Panda, Untamed Wolf Pack, Vikings go Berzerk, 1429 Uncharted Seas - 0%

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.


BONUS: 100% up to £100
Try another casino
Value to Player for:
$2.74
Bonus Value
low roller
mid
mid roller
mid
high roller
mid
superhigh roller
high

Payout Speed: 24 hours | 10 / 10


Since InstaCasino do not hold a UKGC license we cannot send a reviewer to test their site so we have used the withdrawal speed indicated on the sites of their sister casinos: 24 hours.

Maximum withdrawal - None given

Minimum withdrawal - None given.

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, Trustly, Paysafecard.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 8 / 10


InstaCasino use Net Entertainment software for their instant play casino. They also add in a selection of slots games from Microgaming, Play N Go, NYX Gaming, BetSoft and Evolution.

Game selections are as follows:

Instant

Table Games – 37

Slots – 508

Video Poker – 28

Jackpots - 17

Live - 15

Customer Service | 10 / 10


Email Testing Record

  • September 2019 - 1 hour 25 minutes.
  • May 2019 - 1 hour 22 minutes.
  • December 2018 - 9 minutes
  • December 2016 - 19 hours 30 minutes
  • February 2016 - 7 minutes.

Licensing | 10 / 10


Insta Casino hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. InstaCasino currently use IBAS. You can find further information regarding this regulator's complaint policies here.
  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. ThePOGG.com acts as the ADR service used by InstaCasino for their MGA license. You can find further information regarding this regulator's complaint policies here.
  • Curacao eGaming - Insta Casino are licensed by Cyberluck, the Curacao eGaming Master License holder. In our experience this Master License holder has been completely non-responsive to player complaints when contacted by either this site or players. You can find further information regarding this regulator's complaint policies here.

Restricted Countries


Players from United States NOT accepted.

InstaCasino does not accept players from the following countries: Afghanistan, Asia, Australia, Belgium, Bulgaria, Denmark, Estonia, Ethiopia, France, French Guiana, French Polynesia, French Southern Territories, Germany, Hong Kong, Iran, Iraq, Ireland, Israel, Italy, Jordan, Kuwait, Nigeria, Pakistan, Philippines, Portugal, Romania, Singapore, South Africa, Spain, Sweden, Syrian Arab Republic, Turkey, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S., Yemen.

Contact


Contact Details:

Email : [email protected]
Address : MT SecureTrade Ltd.
GB Buildings Penthouse Level 4
Watar Street
Ta'Xbiex XBX
1301
Malta

Slots RTP


InstaCasino give the RTP figures for around half of their games.

Comp Points


InstaCasino do not appear to offer a comp points system for players.

Closing Thoughts


The casinos operating on the MT SecureTrade white label have garnered a good reputation over several years of operation and their licensors are credible and, in the main, player focused. That we function as an ADR service for this license provider under their MGA license gives us a very high degree of confidence that players signed-up with InstaCasino will be treated fairly.

Associated By Company


The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

Other Associations


We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

COMPLAINTS

InstaCasino
Resolved

Instacasino - responsible gambling

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flag-us United states