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4.80

IntraGame Status: Not Recommended

IntraGame Casino

Overview

Review last updated – July 2017

One of the extended family of OddsMatrix casinos, IntraGame have failed to respond to player complaints.

Trustworthiness

 - 2 / 10

IntraGame are part of the OddsMatrix group of casinos.

IntraGame have failed to respond to player complaints at this site.

As of November 2016 Intragame are operating on a suspended Curacao gaming license.

For references see IntraGame Player Issues

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Bonuses

 - 2 / 10

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus;

100% up to £100

Cashable - Can be withdrawn once the wagering requirement is complete.

Wagering Requirements;

  • Slots - 42xbonus

Adjustments to ratings;

  • Game Restriction (-1) - You are only allowed to play slots games with this bonus
  • Maximum Bet Restriction (-1) - You are not allowed to wager 10% or more of the bonus your receive on a single round of play.


Game Weightings (already account for in Wagering Requirements)

Notes



Payout Speed: 24h

 - 10 / 10

Using Neteller all of our reviewers report withdrawal normally paid within 24 hours.

Maximum Withdrawal - None listed

Minimum Withdrawal - None listed

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, Entropay, UKash, PaySafeCard, iDeal, EUTeller and Bank Transfers

It should be noted that IntraGame appear to charge a withdrawal fee and in our reviewer's case this amounted to more than 10% of the withdrawal. We assume this decreases as the withdrawal size increases.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 10 / 10

IntraGames casino use Net Entertainment software for their instant play casino. Check out our Net Entertainment Software Review for more information.

Game selections are as follows;

Instant

Table Games – 17

Slots – 59

Video Poker – 6

Jackpots - 8

Customer Service

 - 0 / 10

Email Testing Record

  • December 2016 - Need to register to get support
  • June 2014 - No response
  • June 2014 - 11 minutes
  • December 2013 - Email form not working
  • October 2013 - Email form not working

Licensing

 - 6 / 10

IntraGame casino hold the following gambling licenses :

  • Curacao eGaming - IntraGame casino are licensed by eMoore, the Curacao eGaming Master License holder that is responsive and cooperative in the management of player complaints. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with IntraGame casino - USA

Contact Details;

Email : support@intragame.com
finance@intragame.com
casino@intragame.com

Affiliate Program - IntraGame Affiliates.

Restricted Countries

IntraGame does not accept players from the following countries: U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

Slots RTP

IntraGames casino publish the house edge figures for all of their slots games.

Comp Points

IntraGames casino do not appear to offer any form of comp point program.

Closing Thoughts

It's pretty tough to justify a casino turning a blind eye to players submitting complaints on public mediation sites.

Associated Casinos

There are no associated casinos to display.

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