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This operator is NOT recommended by ThePOGG.com. This could be due to a variety of negative behaviours, from refusing to discuss complaints to suspect gambling software or predatory terms and conditions. We would encourage players to consider alternative operators to play with.

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– Fast response to email support request.

– Competitive incentives for registration.

– Long delays on payment of withdrawals.

– Unlicensed – AVOID, AVOID, AVOID!


Jackpot Capital Casino Review

Review last updated - June 2017

OVERVIEW | 4.50/10


One of a very rare breed – that being an online casino that accepts US customers and is reputable, accountable and customer orientated – Jackpot Capital are a market leader in their sector.

TRUSTWORTHINESS | 3/10


3 of the reviewers that work for this site on a regular bases have held accounts with Jackpot Capital for several years. None report any issues.

Jackpot Capital have a good reputation within the industry. They do accept US customers.

Due to the changes details in this post - https://thepogg.com/forum/showthread.php?1616-Jackpot-Capital&p=3205&viewfull=1#post3205 - we believe that the Jackpot Capital group is related to the Deck Media group.

Jackpot Capital carry terms restricting the maximum withdrawal per week but do not exclude Progressive Jackpots.

You can see the latest updates to Jackpot Capital casino's terms and conditions here.

BONUSES | 8 / 10


100% up to $100
Max Bonus 100
Min Deposit 20
Max Bet 10
Type Cashable
Wagering 30x(d+b)
Deposit Method Restrictions:
Country/Regional Restrictions:
Albania, Bosnia and Herzegovina, Bulgaria, Croatia, Greece, Macedonia, Mauritius, Montenegro, Netherlands, Poland, Romania, Russia, Serbia, Sweden and United Kingdom

Terms and Conditions

The Jackpot Capital Welcome bonus currently consists of a bonus of 100% up to $100 plus 100 complimentary spins on Achilles.

The minimum deposit that will trigger the bonus is $20.

This bonus has a wagering requirement of 30x(deposit+bonus) for the deposit bonus and 60xwinnings for the complimentary spins.

The bonus uses a standard structure where the full balance is locked from the moment of deposit until the wagering requirement has been completed.

The maximum allowed bet when playing with this bonus is $10.

There is no maximum win on either the deposit bonus or the complimentary spins.

The bonus is cashable.

Players from the following countries are not eligible to receive a bonus: Albania, Bosnia and Herzegovina, Bulgaria, Croatia, Greece, Macedonia, Mauritius, Montenegro, Netherlands, Poland, Romania, Russia, Serbia, Sweden and United Kingdom

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.


BONUS: 100% up to $100
Try another casino
Value to Player for:
$13.10
Bonus Value
low roller
mid
mid roller
high
high roller
mid
superhigh roller
n/a

Payout Speed: 2+ weeks | 0 / 10


As Jackpot Capital accept US players the payout speed is 2+weeks.

Minimum Withdrawal - None listed

Maximum Withdrawal - $10000k/week

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, Click2Pay, MyPaylinQ, PaySafeCard, EcoCard and UKash

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 6 / 10


Jackpot Capital casino use RealTime Gaming software for both their download and instant casino. Functionally RTG are one of the better download softwares, however amongst casinos that use RTG it’s very tough to find a reputable casino outside the Bovada/Bodog and Jackpot Capital groups. Check out our RealTime Gaming Software Review.

Download

Instant

Table Games – 18

Table Games – 17

Slots – 97

Slots – 29

Video Poker – 18

Video Poker – 28

Jackpots - 10

Jackpots - 0

Customer Service | 10 / 10


Our reviewers report positive experiences with Jackpot Capital customer services.

Email Testing Record

  • December 2016 - 22 hours 45 minutes
  • June 2015 - 2 Hours 32 minutes
  • November 2014 - 6 hours 33 minutes
  • June 2014 - No Response
  • December 2013 - 31 minutes
  • June 2013 - 32 minutes
  • January 2013 - 1st email - 8 minutes

Licensing | 0 / 10


Jackpot Capital do not appear to hold any gambling license.

The following countries are restricted from participation with Jackpot Capital Casino - New York, Kentucky, Washington State, Maryland, New Jersey, Louisiana, Missouri and Netherlands

Contact Details;

Email : [email protected]
Phone :Toll free: 1 800 571 7009
Regular number: 1 678 349 0095
Fax :Fax number: 1 678 349 0096
Skype ID : support_jackpotcapital
Affiliate Program - Jackpot Capital Affiliates.

Restricted Countries


Players from United States NOT accepted.

Jackpot Capital does not accept players from the following countries: American Samoa, Oceania, Netherlands, Netherlands Antilles, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact


Slots RTP


No RTG casino that we are aware of publishes their slots house edge (RTP) information.

Comp Points


The Jackpot Capital comp point program offers 1 comp point for every $10 wagered on any game and every 100 comp points can be redeemed for $1. This is in line with the Playtech standard comp point program and above average for the industry.

Closing Thoughts


Jackpot Capital - amongst RealTime Gaming casinos - in one of the few reputable venues available. Accepting US customers can be seen as a good or a bad thing depending on where you live, but it unquestionably opens Jackpot Capital to the risk of problems with the US government.

Associated By Company


The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

Other Associations


We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

COMPLAINTS

Jackpot Capital
Found for the Casino

Jackpot Capital - Unpaid Winnings of $7100

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Jackpot Capital
Found for the player

Jackpot Capital - unjustified withdrawal theft

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