Jackpot Knights: Blacklisted
Jackpot Knights has been Blacklisted due to unethical business practices.
Jackpot Knights Casino
Players from United Kingdom cannot play at Jackpot Knights casino.
Review last updated - March 2018
Jackpot Knights Danguad Limited license and have engaged in confiscation of funds from a winning player based on a maximum bet that appears to be impossible on the game the player played.
Jackpot Knights are part of a network that have engaged in retroactively changing their terms and conditions to restrict a game after two players had significant wins that they did not want to pay. One of the players in question presented evidence to demonstrate that the term had not been in place at the time they played. In response to this evidence the operator looked to discredit, suggesting that it was not reliable. However, we then checked our own ChangeDetection.com report and found that not only had the player been correct when they asserted that the term had not been in place at the time they played but that the terms document had been updated at the time the change was made to contain a 'Last Updated' date that was significantly before the date of change (the update was made on the 27th of November but the terms document was changed to state that the last update occurred on the 1st of September).
Jackpot Knights have refused to pay a player based on what they claim in a violation of their maximum bet rule. However upon examination there was on betting combination on the game in question that could have resulted in that bet size. When we challenged the operator about this they claimed that the player used the double feature and that's how the bet size was listed at the value it was. The problem with this explanation is that the game in question does not have a double feature. When asked about this the operator became non-responsive.
An employee of an operator on the Danguad Limited license has posted an abusive message on our Facebook page.
An operator in this group has been found accepting deposits and wagers from a country that they cannot issue payment to - effectively free rolling players by allowing player from that country to lose without the possibility of ever winning.
We consider this group to be fundamentally dishonest in their practices and would strongly advise all players to choose an alternative casino to play with.
(-1) Progressive Jackpot Monthly Withdrawal Cap - Terms and Conditions state that winnings of €10,000 or greater will be divided into monthly withdrawals of €5,000 and there is no mention of progressive jackpots being excluded from this - other casinos operated by Danguad have confirmed that their withdrawal limits also apply to progressives and so logically it would appear that the same rule is being applied at Jackpot Knights - since it is the software provider and not the casino that provides the winnings for Progressive Jackpots ThePOGG can see no legitimate reasons for implementing this policy - remember some Progressive Jackpots can pay out hundreds of thousands.
For references see Danguad Group Player Issues
BONUS CODE:Try another casino
Payout Speed: 24h
As Jackpot Knights casino do not hold a UKGC license we have not tested their withdrawal times. The Jackpot Knights website states that Neteller withdrawal are processed instantly.
Minimum Withdrawal - €20
Maximum Withdrawal - £/$/€2000/week, £/$/€5000/month
Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, PaySafeCard and Bank Transfers
We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.CLICK HERE TO JOIN NETELLER
Jackpot Knights hold the following gambling licenses :
- Curacao eGaming - Jackpot Knights casino are licensed in Curacao by the Master License holder Curacao Interactive Licensing. We have not managed any complaints via this Master License holder and as such cannot comment on their effectiveness. You can find further information regarding this regulator's complaint policies here.
Players from United Kingdom NOT accepted.
Jackpot Knights does not accept players from the following countries: China, Croatia, Estonia, France, French Guiana, French Polynesia, French Southern Territories, Japan, Malaysia, Slovenia, Slovenia, Spain, Turkey, Turkey, United Kingdom, United States, United States, United States Minor Outlying Islands, Virgin Islands, U.S., Virgin Islands, U.S..
|Email :||[email protected]|
|Phone :||0800-100-0084 (Germany)|
|Phone :||+356-277-807-64 (International)|
Jackpot Knights offer their own comp point program. You earn 1 comp point for every $10 wagered and can convert comp points at a rate of 300 comp points = $1. Conversion rates improve as you move up the VIP ladder.
This system offers only 1/3 of the value of the standard Playtech comp point program.
Jackpot Knights are operating on a network that have have had significant issues in the past and have been repeatedly found changing terms and conditions after players win to justify non-payment. Their own actions appear to be no less questionable. This is a very high risk group for players to engage with.
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