MENU

Get up to 19

exclusive bonuses

What's so special about

our bonus reviews?


  • only recommended casinos
  • full wagering requirements
  • terms & conditions analysis
  • bonus value calculation
We respect your privacy and won't share your email address.
[X] Close this form and return to site
4.6

Jackpot Luck Status: Does not accept players from United States

Jackpot Luck Casino

Overview

Review last updated – May 2017

Jackpot Luck Casino was established in 2014 and is part of the Imperium Network Solutions Group. Jackpot Luck Casino is licensed by Curacao eGaming and the UKGC. They provide a range of games from: NetEnt, Betsoft, Elk Studios, Thunderkick, Leander Games, OMI, iGaming2Go and NYXGaming.

Trustworthiness

 - 4 / 10

Jackpot Luck casino have a good reputation within the gambling community and we found no outstanding issues at any of the major casino complaint portals.

Jackpot Luck list the same site registration information as Cyber Club casino.

Cyber Club casino have not responded to a complaint on Gambling Grumbles in which a player cites the casino as asking for an original passport to be couriered to them to verify their identity. No player should be expected to send an original copy of an official document to a casino in this way.

Cyber Club casino have also been non-responsive to complaints posted at this site.

Since the above occurred, Imperium Network Solutions have taken an more centralised approach to the management of players complaints. As such, assuming no further issues, Jackpot Luck's Trustworthiness stat will increase by 1 point every 6 months to a maximum of 8.

For references see Cyber Club Player Issues

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

You can see the latest updates to JackpotLuck's terms and conditions here.

Bonuses

 - 4 / 10
150% up to unlimited
Max Bonus unlimited
Min Deposit 20
Max Bet 5
Type Cashable
Wagering 35x(d+b)
50 complimentary spins on Starburst
# of Spins 50
Spin Value 0.10
Max Bet 5
Max Win 100
Wagering 35xw
Deposit Method Restrictions: Neteller, Skrill
Country/Regional Restrictions: Armenia, Poland, Greece, Hungary, Croatia, Ukraine, India, Russia, Czech Republic, Slovakia and Serbia
BONUS CODE: NA CLAIM BONUS
Value to Player for:
£0.01
Bonus Value
low roller
n/a
mid roller
low
high roller
high
superhigh roller
low

Payout Speed: 7 days

 - 3 / 10

Jackpot Luck Casino state on their website that it takes up to 48 hrs to accept a withdrawal - it does not state how long it takes to process a withdrawal once it has been accepted and therefore, since the casino does not accept US traffic, we have assumed that this will be five more days.

Maximum Withdrawal - Not listed. Casino states that there is a maximum withdrawal but customers should contact support for them at any given time.

Minimum Withdrawal - £30

Banking options available - Credit/Debit cards, Neteller, UKash, POLi and Bank Transfers.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 10 / 10

Jackpot Luck Casino use Net Entertainment software for their instant play casino and also include a selection of Betsoft, Thunderkick, Aristocrat, Elk Studios and Leander Games. Check out our Net Entertainment Software Review for more information.

Game selections are as follows:

Instant

Table Games – 21

Slots – 205

Video Poker – 4

Live - 5

Jackpot - 8

Customer Service

 - 0 / 10

Email Testing Record

  • November 2016 - No reply
  • August 2015 - 31 minutes.

Licensing

 - 10 / 10

JackpotLuck hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. JackpotLuck currently use eCOGRA. You can find further information regarding this regulator's complaint policies here.
  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Jackpot Luck Casino - Albania, Ecuador, Guyana, Laos, Panama, Papua New Guinea, Romania, Uganda, Zimbabwe, North Korea, Iran, Bolivia, Cuba, Ethiopia, Ghana, Indonesia, Kenya, Myanmar, Nigeria, Pakistan, Sao Tome and Principe, Singapore, Sri Lanka, Syria, Tanzania, Thailand, American Samoa, Belgium, Bulgaria, Denmark, France, Guam, Israel, Italy, Latvia, Northern Mariana Islands, Russia, South Africa, Spain, Turkey, United States Minor Outlying Islands, United States of America and US Virgin Islands

Contact Information:

Email : support@jackpotluckcasino.com
Postal address: Imperium Network Solutions, 415 Linen Hall, 162-168 Regent Street, London, United Kingdom.
Postal address: Caddell Ltd NV, Van Engelenweg 23, Curacao.
Live Chat: Available on casino website.

Affiliate Program - Casino Agents.

Restricted Countries

Jackpot Luck does not accept players from the following countries: Albania, American Samoa, Belgium, Bolivia, Bulgaria, Cuba, Denmark, Ecuador, Ethiopia, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Ghana, Guam, Guyana, Indonesia, Iran, Israel, Italy, Kenya, Laos, Latvia, Myanmar [Burma], Nigeria, North Korea, Northern Mariana Islands, Pakistan, Panama, Panama Canal Zone, Papua New Guinea, Romania, Russia, Singapore, South Africa, Spain, Sri Lanka, Syria, São Tomé and Príncipe, Tanzania, Thailand, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, Uganda, United States, Zimbabwe.

Contact

Slots RTP

RTP figures are given for some but not all slots games.

Comp Points

Jackpot Luck Casino do offer a comp points program and points are accrued at a rate of 2 for £10.

Jackpot Luck redeem the points at a rate of 200 for a £1.

Values given on the Jackpot Luck Casino site for games weightings for accruing points is as follows: ROULETTE 0.25, BLACKJACK'S 0.50, SCRATCHCARDS 2.00, SLOTS 2.00, VIDEO POKER AND VIDEO POKER SIDEBET 1.00, KENO 2.00, FOOTBALL FRENZY 1.00, POKER DICE 1.00, SUPER HI LO AND SUPER HI LO BONUS 1.00.

Jackpot Luck Casino's comp points system is equal in value to the Playtech comp points system that we use as our bar for 7/10 but only for slots, scratchcards and keno - it is not as valuable for other games hence the lower rating assigned.

Closing Thoughts

We still have concerns regarding Jackpot Luck's history of failure to engage in discussion of complaints, but given the changes that have occurred and our positive relationship with Imperium Network Solutions we are making allowances to see if things continue to improve.

Not for you?

Check out the very best!
Deposit Guarantee Casinos

Not for you?

Check out the very best!
Deposit Guarantee Casinos

Promotional Terms & Conditions

150% up to unlimited
Max Bonus unlimited
Min Deposit 20
Max Bet 5
Type Cashable
Wagering 35x(d+b)
50 complimentary spins on Starburst
# of Spins 50
Spin Value 0.10
Max Bet 5
Max Win 100
Wagering 35xw

This promotion is only available to new players and only once they've made their first deposit.

The Jackpot Luck Welcome bonus currently consists of a bonus of 150% up to an unlimited amount plus 50 complimentary spins on Starburst.

The minimum deposit that will trigger the bonus is £20.

This bonus has a wagering requirement of 35x(deposit+bonus) for the deposit bonus and the complimentary spins have a wagering requirement of 35xwinnings.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet is £5 on any single round of play.

Only wagers of £1 or greater contribute to the wagering requirement.

There is no maximum win on the deposit bonus and the complimentary spins and a maximum win of £100.

The bonus is cashable.

Players from the following countries are not eligible to receive this bonus - Armenia, Poland, Greece, Hungary, Croatia, Ukraine, India, Russia, Czech Republic, Slovakia and Serbia

Players depositing via Neteller or Skrill are not eligible to receive this bonus.

Game Weightings:

  • *Slots 100%
  • Table Games 10%
  • Video Poker Games 5%
  • Other 5%
  • Scratchcards & Keno 100%
  • *Blood Suckers, Dead or Alive, Devils Delight, Kings of Chicago, Jackpot 6000, Lucky 8 Line, Mega Joker, Super Nudge 6000, Big Bad Wolf, 300 shields, Secrets of the stones and Victorious. 20%

 

 

close window