OVERALL VERDICT
6.86/10

TRUSTWORTHINESS
7/10

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OVERALL VERDICT

6.86/10

PAYOUT SPEED

10/10

Customer Service

0/10

Bonuses

8/10

Software

10/10

Licensing

2/10

WEBSITE

https://www.joocasino.com/

HISTORICAL OWNERSHIP

Direx N.V.

OWNERSHIP

Dama N.V.

AFFILIATE PROGRAM

Joo Affiliate

This casino is not available!

This gambling operator does not accept players from your country.

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– Fast withdrawals.

– Competitive incentives for registration.

–

– Email support takes longer than average to respond.

– No effective regulation. Licensed in name only.

Joo Casino Review

Name: Joo Casino Review
Item: Joo
Rating: 6.86
Author: ThePOGG

Review last updated - January 2021.

OVERVIEW | 6.86/10

Joo is a casino operated by Dama N.V. It is licensed by the master license holder CMS Trust in Curacao. They are a sister property to N1 Casino and Lady Hammer Casino. They offer an extensive selection of games from: Net Entertainment, Quickspin, Microgaming, Pragmatic Play, BetSoft, Evolution Gaming, Amatic, Mr Slotty, Amaya, Belatra Games, iSoftBet, BetSoft, NYX Gaming, Endorphina, Spinomenal, GameArt, SoftSwiss, BGaming, Ezugi, ELK Studios, EGT and Thunderkick across the Slots, Live, Video Poker and Jackpot categories. The home page features a: navy, red and white colour palette and it is fairly simple and straightforward in design. The logo is the company name with the first "o" in "Joo" featuring as a casino chip. Joo Casino currently have no significant outstanding complaints at any of the major gambling portals.

TRUSTWORTHINESS | 7/10

Joo Casino have a positive reputation online and there are no unresolved complaints that we are aware of. As long as they maintain this positive reputation their Trustworthiness score will increase by 1 point every 6 months to a maximum of 7.

Joo Casino hold a very week license and as such cannot hold a Trustworthiness score higher than 7.

BONUSES | 8 / 10

100% up to €200
Max Bonus	200
Min Deposit	20
Max Bet	5
Type	Cashable
Wagering	40xb

Deposit Method Restrictions:

Country/Regional Restrictions:
Israel, Spain, UK, USA

Full Joo bonus review

Terms and Conditions

The Joo Casino Welcome bonus currently consists of a bonus of 100% up to €200 plus 50 complimentary spins on and undefined game (we'll assume Starburst).

The minimum deposit that will trigger the bonus is €20.

This bonus has a wagering requirement of 40xbonus and for the complimentary spins is 40xwinnings.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet is €5 on any single round of play.

There is no maximum allowed win term associated with this bonus.

The bonus is cashable.

Players from the following countries are not eligible to claim this bonus - Israel, Spain, UK, USA

Bonus and associated winnings will expire after 14 days if the wagering requirements are not completed.

Game Weightings:

Slots 100%

Video Poker, Roulette, Poker (excluding live games) 5%

All Aces Poker, 1429 Uncharted Seas, Dr. Jekyll & Mr. Hyde, Lucky Angler, Big Bang, The Dark Knight, The Dark Knight Rises, Forsaken Kingdom, The Wish Master, Scrooge, Secret of the Stones, Simsalabim, Devil's Delight, Champion of the Track, Robin Hood, Tomb Raider 2 ,Castle Builder, Bloodsuckers, Kings of Chicago, Jackpot 6000, Jackpot Jester 50k, Jocker pro, Mega Joker, Wild orient, Dragon dance and Bikini party 0%

Table Games, Baccarat, Blackjack, Hi-Lo, Jackpot Games 0%

BONUS: 100% up to €200

T&CS APPLY

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Value to Player for:

$14.43

Bonus Value

low roller

high

mid roller

high

high roller

high

superhigh roller

n/a

Payout Speed: 24 hours | 10 / 10

Joo Casino's website states that Neteller withdrawals paid within 24 hours.

Minimum withdrawal – €40 - this is higher than the norm.

Maximum withdrawal – €2,500 per week.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), PaySafeCard, Zimpler, Trustly and BitCoin.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Click here to join neteller

Software | 10 / 10

Joo Casino use Net Entertainment, Microgaming and BetSoft for their instant casino alongside games from: Pragmatic Play, Evolution Gaming, Amatic, Mr Slotty, Amaya, Belatra Games, iSoftBet, BetSoft, NYX Gaming, Endorphina, Spinomenal, GameArt, SoftSwiss, BGaming, Ezugi, ELK Studios, EGT and Thunderkick . Check out our Net Entertainment Software Review, Microgaming Software Review and BetSoft Software Review.

Game selection is as follows;

Instant

Table Games – 14

Slots – 1200

Video Poker – ?

Jackpot – 182

Live – 74

Customer Service | 0 / 10

Email Testing Record

January 2021 - No response.
June 2020 - 6 minutes.
September 2019 - 26 minutes.
May 2019 - 33 minutes.
November 2018 - Sign-up required.
March 2018 - 5 hours 46 minutes

Licensing | 2 / 10

Joo Casino hold the following gambling licenses :

Curacao eGaming - Joo Casino are licensed by CMS Trust, one of the Curacao eGaming Master License holders that is generally unresponsive and uncooperative in the management of player complaints. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Players from United States NOT accepted.

Joo does not accept players from the following countries: Australia, France, French Guiana, French Polynesia, French Southern Territories, Germany, Israel, South Africa, Spain, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact

Contact Information:

Email :

[email protected]

Slots RTP

Joo Casino do not appear to publish the RTPs for their casino games.

Comp Points

Joo Casino do not appear to offer a comp points system for players.

Closing Thoughts

Joo Casino is running on a decent platform, has reasonable player terms and no significant player issues that we are aware of. They look to be making a good start for a new casino and we look forward to developing our relationship with this operator as time passes.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

+ 27 more

Other Associations

We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

There are no associated casinos to display.

COMPLAINTS

Joo

Found for the Casino

Joo - Winnings forfeited unfairly

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Joo

Resolved

Joo Casino - Withdrawal Cap

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Joo

Unresolved

Joo Casino - Game glitch

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Joo

Found for the Casino

Joo Casino - played down winnings

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United states

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Joo Casino Review

OVERVIEW | 6.86/10

TRUSTWORTHINESS | 7/10

BONUSES | 8 / 10

100% up to €200

Terms and Conditions

Payout Speed: 24 hours | 10 / 10

Software | 10 / 10

Customer Service | 0 / 10

Licensing | 2 / 10

Restricted Countries

Contact

Slots RTP

Comp Points

Closing Thoughts

Associated By Company

Other Associations

COMPLAINTS

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