JoReels Casino

During the research for this review it came to light that one of the Affiliate Managers for JoReels had concurrently been marketing both JoReels and Wolf Affiliate properties to affiliate partners. It would be highly unusual for two competing brands to allow a single Affiliate Manager to represent both of them at the same time as this creates a significant conflict of interests.

Wolf Affiliates represent Ocean Bet Casino, a Game Tech Group N.V. operator. This group are one of the most widely rogued groups in operation today due to their question practices and terms.

It then came to light that the same affiliate manager, despite claiming to have left Wolf Affiliates, was listed as the owner of the Wolf Affiliates website.

We consider it very likely that, despite the denials of the individual involved, there is an ownership connection between JoReels and Ocean Bets.

ThePOGG.com serves as an Alternative Dispute Resolution (ADR) service for JoReels Casino as part of their MGA license requirements. This means that we can offer legally binding rulings for all complaints submitted to this service from jurisdictions subject to the MGA license. Given that we can manage complaints directly via JoReels license holder - cutting out JoReels management - this will offset the review status that these potential ownership connections would as standard warrant.

For references see JoReels Player Issues

JoReels state that their withdrawals to ewallets are instant.

Minimum withdrawal - £20

Maximum withdrawal - £5000 per day to a maximum of £10,000 per week; maximum withdrawal to Paysafecard is £200.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), Zimpler, Trustly Bank Transfer.

JoReels charge up to a 9% fee on both deposits and withdrawal varying by payment method. Most payment methods are subject to fees.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

JoReels Casino use Net Entertainment, Microgaming, QuickSpins, Play N Go, Yggdrasil Gaming, NextGen Gaming, Betsoft and Elk Studios software.

Game selections are as follows;

Email Testing Record

• August 2017 - 1 hours 7 minutes.

JoReels Casino hold the following gambling licenses :

• United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. + JoReels Casino currently use IBAS. You can find further information regarding this regulator's complaint policies here.
• Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. ThePOGG.com acts as the ADR service used by JoReels Casino for their MGA license. You can find further information regarding this regulator's complaint policies here.

Players from United Kingdom accepted.

JoReels does not accept players from the following countries: Afghanistan, Asia, Algeria, Africa, American Samoa, Oceania, Belgium, Bouvet Island, British Indian Ocean Territory, Bulgaria, Comoros, Cyprus, Czech Republic, Denmark, Ecuador, Estonia, Ethiopia, France, French Guiana, French Polynesia, French Southern Territories, Greece, Greenland, Guam, Holy See (Vatican City State), Hong Kong, Hungary, India, Indonesia, Iran, Iraq, Ireland, Israel, Italy, Jordan, Democratic People's Republic of Korea, Republic of Korea, Kuwait, Libya, Malaysia, Marshall Islands, Montenegro, Myanmar, New Caledonia, Nigeria, Northern Mariana Islands, Pakistan, Palestinia, Philippines, Poland, Portugal, Puerto Rico, Romania, Singapore, Slovenia, Somalia, South Africa, South Georgia and The South Sandwich Islands, Sudan, Syrian Arab Republic, Turkey, United States, United States Minor Outlying Islands, Virgin Islands, U.S., Western Sahara, Yemen.

Contact Information;

Despite it being required by the UKGC license JoReels Casino do not publish the RTP figures for all of their games.

JoReels Casino do not appear to offer any form of comp point program.

Everything would go in JoReels favour - they're on a respectable platform, are offering quality games and hold some decent licenses - but the apparent ties between this operator and Wolf Affiliates, or more specifically the Game Tech Group N.V. are worrying enough that we would encourage any player to run a mile in the other direction.