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5.85

Long Harbour Status: Closed

Long Harbour Casino

Overview

Review last updated – May 2016

Using a combination of different software brands, Long Harbour casino haven’t been around for long but have built a positive reputation.

Trustworthiness

 - 3 / 10

Only one of the six reviews who work regularly for this site holds an account with Long Harbour and that was opened for testing purposes. They report positive experiences.

Long Harbour have no outstanding complaints at any of the major mediation portals.

LongHarbour carry a progressive jackpot term limiting the payments to £5000/month. We consider this term to be Predatory.

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Bonuses

 - 1 / 10

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus;

100% up to €333.

Cashable - Can be withdrawn after you complete the wagering requirement.

Wagering Requirements;

  • Slots - 60xbonus
  • Video Poker - 240xbonus

Adjustments to ratings;

  • Game Restrictions (-1) - You are only allowed to play slots games and video poker games while you have a bonus.
  • Maximum Bet Restriction (-1) - You are not allowed to wager 10% or more of the bonus you receive on any single round of play.

Game Weightings (already account for in Wagering Requirements)

  • All Slots, Lottery and Other Games 100%
  • All Video Poker Games 25%

Notes



Payout Speed: 72h

 - 7 / 10

Our reviewer reports withdrawals being paid within 72 hours.

Minimum withdrawal – $25.

Maximum withdrawal – $800/day, $2600/week, $5500/month

Banking options available - Bank Transfer, Neteller, Moneybookers (Skrill), EcoCard, Credit/Debit card, UKash, PaySafeCard

Software

 - 10 / 10

Long Harbour casino use Net Entertainment software for their instant play casino. They also offer some Microgaming and Cryptologic slots games. To find out more check out our Net Entertainment Software Review.

Game selections are as follows;

Instant

Table Games – 8

Slots – 211

Video Poker – 20

Live – 4

Customer Service

 - 10 / 10

Email Testing Record

  • June 2015 - 12 hours 13 minutes
  • November 2014 - 1 hours 46 minutes
  • June 2014 - 1 hour 25 minutes

Licensing

 - 10 / 10

LongHarbour hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Yachting currently use IBAS. You can find further information regarding this regulator's complaint policies here.
  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Long Harbour casino – United States of America

Contact Information;

Email : info@longharbourcasino.com
support@longharbourcasino.com
cashier@longharbourcasino.com
webmaster@longharbourcasino.com

Affiliate Program - Harbour Gaming.

Restricted Countries

Long Harbour does not accept players from the following countries: U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

Slots RTP

Long Harbour publish the RTP/house edge figures for their Net Entertainment slots games.

Comp Points

Long Harbour casino offers a unique comp point program called 'Harbour Points'. For every £/€/$10 you wager on slots games you'll earn 1 point (table games and Video Poker will be added to the system shortly). For every 5000 Harbour Points you earn you can convert them to £/€/$60.

This system is 20% better than the standard benchmark Playtech comp point program for slots players and currently weaker for players engaging with other games.

Closing Thoughts

Long Harbour casino have a positive reputation and a strong product. They are a long way along the road to being a top rated venue.

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