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2.70

Lopoca Status: Not Recommended

Lopoca Casino

Overview

Review last updated – July 2017

Lopoca casino are one of the extended Plus Five gaming group of casinos. They have been unresponsive to player complaints with this site.

Trustworthiness

 - 3 / 10

Lopoca casino are part of the Plus 5 gaming group. Due to this group's Not Recommended status we did not feel it was appropriate to send a review to play with any of their casinos.

The Plus 5 group of casinos have been unresponsive to player complaints posted at this site. As such we have marked all Plus 5 casinos as 'Not Recommended' unless they give written assurance that they will discuss complaints.

Payout Speed: 5 days

 - 5 / 10

Due to their Not Recommended status we did not feel it appropriate to ask a review to play with Lopoca. The Lopoca website does not provide any information on withdrawal times. As they do not accept US players we will assume these to be 5 days for ewallets.

Minimum withdrawal – £20.

Maximum withdrawal – None listed.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), WebMoney, PaySafeCard, UKash

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 4 / 10

Lopoca casino use IGT and Microgaming software for their instant play casino. Check out our Microgaming Software Review.

Game selections are as follows;

Instant

Table Games – 23

Slots – ?

Video Poker – ?

Jackpot – ?

Live – ?

Customer Service

 - 0 / 10

Email Testing Record

  • December 2016 - No Response
  • November 2014 - No Response
  • June 2014 - No Response
  • December 2013 - No Response

Licensing

 - 8 / 10

Lopoca hold the following gambling licenses :

  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.
  • Curacao eGaming - Lopoca casino are licensed by Cyberluck, the Curacao eGaming Master License holder. We have had no success contacting this license holder, either directly or via the affected player, about player complaints and consider them to be completely non-responsive. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Lopoca casino – USA

Contact Information;

Email : support@lopoca.com
Phone : 09001 41 00 41
0900 41 00 41

Restricted Countries

Lopoca does not accept players from the following countries: U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

Slots RTP

Lopoca casino do not publish the RTP information for their slots games.

Comp Points

Lopoca casino do not offer a comp point program.

Closing Thoughts

With a group of small White Label casinos like the Plus 5 network runs, which pop-up and go out of business frequently and instances of non-responsiveness, there's nothing about this group that we feel comfortable with.

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