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LottoZone Status: Not Recommended

LottoZone Casino


Review last updated – June 2017

LottoZone casino are white label casino on the ProgressPlay network. They have a good reputation and have been responsive when we’ve approached them.


 - 3 / 10

We are in the process of testing the Progress Play group after they approached us and successfully resolved the issues we had highlighted.

(-1)We find LottoZone Casino's dormancy clause for UK players to be predatory as it does not state that before beginning dormancy proceedings every effort will be made to contact the relevant player. Accounts held by UK players are declared dormant after only 6 months of inactivity. We also find their maintenance fee for dormant accounts held by UK players to be unacceptably high at a rate of 10% of the account balance per month.

(-1) Progressive Jackpot Monthly Withdrawal Cap -
LottoZone Casino limit withdrawals for winner of Progressive Jackpots to £30,000 per month - since it is the software provider and not the casino that provides the winnings for Progressive Jackpots ThePOGG can see no legitimate reasons for implementing this policy - remember some Progressive Jackpots can pay out hundreds of thousands.

For references see Progress Play Group Player Issues

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

You can see the latest updates to LottoZone casino's terms and conditions here.


 - 2 / 10
100% up to £200
Max Bonus 200
Min Deposit 20
Max Bet 5/5%
Type Sticky
Wagering 50xb
Value to Player for:
Bonus Value
low roller
mid roller
high roller
superhigh roller

Payout Speed: 48h

 - 9 / 10

Our review reports withdrawals paid within 48h.

Minimum withdrawal – None listed.

Maximum withdrawal – £1500/week and £3000/month.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), UKash

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.


 - 6 / 10

LottoZone casino use a very stripped down version of Microgaming software for their instant play casinos. Check out our Microgaming Software Review.

Game selections are as follows;


Table Games – 15

Slots – 170

Video Poker – 2

Jackpot – 8

Live – 5

Customer Service

 - 0 / 10

Email Testing Record

  • November 2016 - No answer
  • December 2015 - No Reply
  • June 2015 - 4 hours 14 minutes
  • November 2014 - 1 hour 8 minutes
  • June 2014 - No Response
  • December 2013 - No Response


 - 10 / 10

LottoZone hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Lottozone currently use IBAS. You can find further information regarding this regulator's complaint policies here.
  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

LottoZone does not accept players from the following countries: American Samoa, Belize, British Virgin Islands, Cyprus, Denmark, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Ireland, Israel, Italy, Norway, South Africa, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.


Slots RTP

LottoZone casino do not publish the house edge (RTP) information for any of their slots games.

Comp Points

LottoZone casino do not appear to offer any form of comp point program.

Closing Thoughts

Casinos running on the Progress Play platform have what we consider to be a predatory dormancy clause for UK players - declared dormant after 6 months and then subject to a 10% of account balance maintenance fee per month. In their Bonus Policy section it states that players from some countries will be subject to increased wagering on bonuses (100x rather than 50x) but players must contact Customer Support for details - it would be more helpful if the restricted countries were just clearly stated for players in the Bonus Policy section in the interests of transparency. Furthermore the three day withdrawal pending status could encourage some players to reverse withdrawals that they would not if the withdrawal processing time was lower. Be aware of this if you are a player that falls into this category. It should be noted that this casino institutes a maximum monthly withdrawal of £30,000 for progressive jackpot winner - not acceptable in our eyes since the casino does not actually provide the winnings for progressives - the software provider does - there is no reason for them not to pay out the whole amount at once.

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Promotional Terms & Conditions

100% up to £200
Max Bonus 200
Min Deposit 20
Max Bet 5/5%
Type Sticky
Wagering 50xb

This promotion is only available to new players and only once they've made their first deposit.

The Lotto Zone Welcome bonus currently consists of a bonus of 100% up to £200.

The minimum deposit that will trigger the bonus is £20.

This bonus has a wagering requirement of 50xbonus for the deposit bonus.

The bonus uses a standard structure where the full balance is locked from the moment of deposit until the wagering requirement has been completed.

The maximum allowed bet is £5 or 5% of the bonus, whichever is lower, on any single round of play. Players depositing via Neteller or Skrill have a maximum allowed bet of £2 or 2% of the bonus, whichever is lower, on any single round of play.

There is no maximum win on either the deposit bonus or the complimentary spins.

This bonus is sticky which means that it can never be withdrawn. Once you have completed the wagering requirement the bonus will be removed from your account at the time of your first withdrawal.

Game Weightings:

  • Video Poker and/or Power Video Poker 5%
  • Baccarat, Blackjack, Roulette, Jackpot, Table Poker 10%
  • All other games 100%

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.




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