OVERALL VERDICT
8.22/10

TRUSTWORTHINESS
8/10

Ad disclosure – We may earn commission if you sign-up via our links. Terms and Conditions apply. Please gamble responsibly.

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OVERALL VERDICT

8.22/10

PAYOUT SPEED

3/10

Customer Service

10/10

Bonuses

10/10

Software

10/10

Licensing

8/10

WEBSITE

https://www.loyalcasino.com/

OWNERSHIP

BML Group Ltd

AFFILIATE PROGRAM

Loyal Casino Affiliate

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– No player complaints requiring operator intervention received so far!

– Fast response to email support request.

– Operator subject to strong regulatory requirement.

– Competitive incentives for registration.

–

– Long delays on payment of withdrawals.

Loyal Casino Casino Review

Name: Loyal Casino Casino Review
Item: Loyal Casino
Rating: 8.22
Author: ThePOGG

Review last updated - January 2021.

OVERVIEW | 8.22/10

Loyal Casino were previously known as Oranje Casino who are operated by BML Group Ltd - the Betsson group – an industry giant – which can only be good for customers. Licensed in Malta by the MGA, LoyalCasino offers a wide selection of games - in the region of 1000 - across categories including: slots, table games, jackpots and live play games. Software providers include: IGT, Play 'N Go, Evolution, Red Tiger, Thunderkick, NYX Gaming, Yggdrasil, iSoftBet, Leander Games, Scientific, Microgaming and NetEntertainment. Full details of Loyal Casino's sister properties can be found on the BML Group Ltd's Maltese License page but some of them are: Jackpot247, Thrills, Kaboo, Guts and Loyal Casino. The casino's website utilises an: orange, navy and white colour scheme - its logo is its name in orange and above rest 2 navy and orange playing cards and a casino chip in the same colours. It seems that players report high levels of satisfaction with their experience at this operator - complaints levels are very low which bodes well for those considering signing up.

TRUSTWORTHINESS | 8/10

In early 2018 a representative from the Betsson group - the owners of Loyal Casino - reached out to this service and with their help we have managed to review and resolve all historic complaint issues with this group. We now have a strong, positive, working relationship with this group that will allow us to assist players with complaint issues. As such we're very happy to welcome all the properties being run by this group to Recommended status.

BONUSES | 10 / 10

100% up to €100
Max Bonus	100
Min Deposit	10
Max Bet	6/0.50
Type	Cashable
Wagering	15xb

Deposit Method Restrictions:
Neteller, Skrill

Country/Regional Restrictions:

Full Loyal Casino bonus review

Terms and Conditions

The Loyal Casino Welcome bonus currently consists of a bonus of 100% up to €100 plus 250 complimentary spins on Bloodsuckers II.

The minimum deposit that will trigger the bonus is €10.

This bonus has a wagering requirement of 15xbonus for the deposit bonus and 15xwinnings for the complimentary spins.

The bonus uses a standard structure where the full balance is locked from the moment of deposit until the wagering requirement has been completed.

There is no maximum allowed bet term associated with this bonus.

There is no maximum win on either the deposit bonus or the complimentary spins.

The bonus is cashable.

Bonus and associated winnings expire after 30 days if wagering requirements are not completed.

Players depositing via Neteller or Skrill are not eligible to receive this bonus.

Game Restrictionss:

Roulette, Punto Banco and Baccarat

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

BONUS: 100% up to €100

T&CS APPLY

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Value to Player for:

$73.19

Bonus Value

low roller

best

mid roller

top 10

high roller

high

superhigh roller

high

Payout Speed: 7 days | 3 / 10

Withdrawals are listed as being processed within 2-5 business days so to allow for weekends this must be noted as 7 days.

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, PaySafeCard, iDeal and Bank Transfer.

Maximum Withdrawal - £50,000 in 24 hours.

Minimum Withdrawal - €20.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Click here to join neteller

Software | 10 / 10

Loyal Casino use Net Entertainment software for their instant play casino, but bolt on a series of Microgaming IGT, Play 'N Go, Evolution, Red Tiger, Thunderkick, NYX Gaming, Yggdrasil, iSoftBet, Leander Games and Scientific Games. Check out our Net Entertainment Software Review.

Game selections are as follows:

Instant

Table Games – 52

Slots – 877

Video Poker – ?

Live – 24

Jackpot – 113

Customer Service | 10 / 10

Email Testing Record

January 2021 - 33 minutes.
June 2020 - No response .
September 2019 - 45 minutes.
May 2019 - 7 minutes
November 2018 - 17 minutes.
April 2018 - 10 minutes.

Licensing | 8 / 10

Loyal Casino hold the following gambling licenses :

Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Players from United States NOT accepted.

Loyal Casino does not accept players from the following countries: Afghanistan, Asia, Algeria, Africa, Angola, Australia, Austria, Bahrain, Belgium, China, Cuba, Czech Republic, Denmark, Eritrea, Estonia, Ethiopia, Finland, France, French Guiana, French Polynesia, French Southern Territories, Georgia, Greece, Guadeloupe, Guyana, Hong Kong, Hungary, Indonesia, Iran, Iraq, Italy, Jordan, Democratic People's Republic of Korea, Kuwait, Latvia, Libya, Lithuania, Malaysia, Martinique, Mauritania, Mauritius, Morocco, Netherlands, Netherlands Antilles, Norfolk Island, Oman, Pakistan, Portugal, Qatar, Reunion, Romania, Rwanda, Saudi Arabia, Somalia, South Africa, Spain, Sudan, Tunisia, Turkey, United Arab Emirates, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S., Yemen.

Contact

Contact Information:

Email :

[email protected]

Slots RTP

Loyal Casino do not appear to give the RTPs for their games.

Comp Points

Loyal casino do not appear to offer a comp points system for players.

Closing Thoughts

Loyal Casino have a positive reputation as part of the Betsson group. Players should note that bonuses cannot be claimed by those depositing through Neteller and Skrill. For those able to claim bonuses they should be aware that: roulette, punto banco and baccarat do not contribute at all to bonus wagering. There is a wealth of positive player feedback about Loyal Casino on gambling forums - clearly players feel that they receive fair treatment and high quality customer service when signing up to play with this operator.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

+ 11 more

Other Associations

We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

There are no associated casinos to display.

COMPLAINTS

Loyal Casino

Resolved

Loyal Casino - Irrelevant Verification / lagging

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Loyal Casino

Resolved

Loyal - Casino took over $50 from me

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United states

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Loyal Casino Casino Review

OVERVIEW | 8.22/10

TRUSTWORTHINESS | 8/10

BONUSES | 10 / 10

100% up to €100

Terms and Conditions

Payout Speed: 7 days | 3 / 10

Software | 10 / 10

Customer Service | 10 / 10

Licensing | 8 / 10

Restricted Countries

Contact

Slots RTP

Comp Points

Closing Thoughts

Associated By Company

Other Associations

COMPLAINTS

Loyal Casino

Loyal Casino