MENU
Forum

Get up to 13

exclusive bonuses

What's so special about

our bonus reviews?


  • only recommended casinos
  • full wagering requirements
  • terms & conditions analysis
  • bonus value calculation
We respect your privacy and won't share your email address.
[X] Close this form and return to site
4.95

Lucky Casino Status: Not Recommended

Lucky Casino Casino

Overview

Review last updated – July 2017.

Lucky Casino is operated by Viral Technology N.V. Lucky Casino are licensed in Curacao by Emoore – the master license provider.  They provide a decent selection of games by: Net Entertainment, NYX Gaming, Play ‘n Go, Betsoft, Ezugi, Quickfire, Endorphina and Game Art – there is provision made for live games and progressive jackpots though not video poker. The Lucky Casino site features a leprechaun with the ubiquitous rainbow, pot of gold and blue sky.  Their logo is their name in emerald green. They have no outstanding complaints at the major gambling portals.

Trustworthiness

 - 1 / 10

Lucky Casino are associated with Viral Technology N.V. This company previously opporated VIPRoom casino an operator who have been repeatedly non-responsive to complaints submitted to this service and who are now list their ownership as 'Danguad Limited'. VIPRoom were non-responsive to player complaints while operated by Viral Technology N.V. Danguad Limited have developed a very poor reputation with this service and we are extremely uncomfortable with this connection to a UKGC licensed operator. As such Lucky Casino is Not Recommended.

For references see Danguad Group Player Issues

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Bonuses

 - 1 / 10
100% up to €500
Max Bonus 500
Min Deposit 10
Max Bet 4
Type Cashable
Wagering 50x(d+b)

The Lucky Welcome bonus currently consists of a bonus of 100% up to €500.

The minimum deposit that will trigger the bonus is €10.

This bonus has a wagering requirement of 50x(deposit+bonus) for the deposit bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet is €4 on any single round of play.

The maximum allowed win with this bonus is €2000.

The bonus is cashable.

Game Weightings:

  • Wish Master, Devils Delight, Dead or Alive, Blood Suckers, Robin Hood, Aliens, Champion of the Track, Big Bang, Eggomatic, Joker Pro, NetEnt Table games, NetEnt Jackpot games, Tower Quest, Fire Joker, Wizard of Gems, Eye of the Kraken, Golden Ticket, Energoonz, Pimped, Pearls of India, Gemix, Gunslinger, Royal Masquerade, Rage to riches, PlayNGo Table Games, PlayNGo Jackpot games, 1429 Uncharted Seas, NYX Table Games, NYX Jackpot games, Dr Jekyll and Mr Hyde, Betsoft Table Games, Betsoft Jackpot games, Immortal Romance, Scrooge, Castle Builder, Ragnarok, Forsaken Kingdom, Tomb Raider, Peek-A-Bo, Microgaming, Table Games, Microgaming Jackpot games 10%
  • All other games 100%

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

 

 

BONUS CODE: NA RECOMMENDED BONUSES
Value to Player for:
-€9.43
Bonus Value
low roller
low
mid roller
low
high roller
low
superhigh roller
low

Payout Speed: 5 days

 - 5 / 10

Since Lucky Casino do not hold a UKGC license we have been unable to test their withdrawal times - they do not give any information on site but live support stated that withdrawals go into a queue and therefore withdrawal times vary. Since Lucky Casino does not accept US customers we have given them the average for this category.

Banking Options Available: Credit/Debit/Neteller/Paysafecard/Trustly/Skrill (Moneybookers)/ iDeal/Sofort/Qiwi and Bank Transfers.

Maximum Withdrawal: €30,000 per month in equal instalments of €1,000 per day.

Minimum Withdrawal - €20.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 - 6 / 10

Lucky Casino use Net Entertainment software for their instant play casino. They also add in a selection of slots games from Microgaming, Play 'n Go, NYX Gaming, BetSoft, Quickspin, Ezugi, Endorphina and Game Art.

Game selections are as follows:

Instant

Table Games – 7

Slots – 300

Video Poker – 0

Jackpots - 28

Live - 2

Customer Service

 - 10 / 10

Email Testing Record

  • November 2016 - No answer
  • May 2016 - 28 minutes.

Licensing

 - 10 / 10

LuckyCasino hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Lucky Casino currently use IBAS. You can find further information regarding this regulator's complaint policies here.
  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.
  • Curacao eGaming - LuckyCasino are licensed by eMoore, the Curacao eGaming Master License holder that is responsive and cooperative in the management of player complaints. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Lucky Casino does not accept players from the following countries: Denmark, France, Hungary, Italy, EU, Spain, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Kingdom, United States.

Contact

Contact Details:

Email : support@luckycasino.com

Slots RTP

Lucky Casino only provide the RTPs for their Net Entertainment and Quickspin slots games.

Comp Points

Lucky Casino's comp points system is such that players are awarded a single point for every bet placed. Points can be redeemed at a rate of 1000 points to €1. If players bet €1 a time then this comp points system is equal in value to the Playtech system that we use as our marker for a score of 7/10. The higher the bet placed the lower the value of the system becomes.

Closing Thoughts

Lucky Casino are Not Recommended at ThePOGG as a result of the fact that the company that operates this brand had previously failed to manage player complaints in what we feel is an appropriate manner and due to their historic association with another operator that is now part of a very questionable group.

Associated By Company

Other Associations

There are no associated casinos to display.

Not for you?

Check out the very best!
Deposit Guarantee Casinos

Not for you?

Check out the very best!
Deposit Guarantee Casinos

Promotional Terms & Conditions

100% up to €500
Max Bonus 500
Min Deposit 10
Max Bet 4
Type Cashable
Wagering 50x(d+b)

This promotion is only available to new players and only once they've made their first deposit.

The Lucky Welcome bonus currently consists of a bonus of 100% up to €500.

The minimum deposit that will trigger the bonus is €10.

This bonus has a wagering requirement of 50x(deposit+bonus) for the deposit bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet is €4 on any single round of play.

The maximum allowed win with this bonus is €2000.

The bonus is cashable.

Game Weightings:

  • Wish Master, Devils Delight, Dead or Alive, Blood Suckers, Robin Hood, Aliens, Champion of the Track, Big Bang, Eggomatic, Joker Pro, NetEnt Table games, NetEnt Jackpot games, Tower Quest, Fire Joker, Wizard of Gems, Eye of the Kraken, Golden Ticket, Energoonz, Pimped, Pearls of India, Gemix, Gunslinger, Royal Masquerade, Rage to riches, PlayNGo Table Games, PlayNGo Jackpot games, 1429 Uncharted Seas, NYX Table Games, NYX Jackpot games, Dr Jekyll and Mr Hyde, Betsoft Table Games, Betsoft Jackpot games, Immortal Romance, Scrooge, Castle Builder, Ragnarok, Forsaken Kingdom, Tomb Raider, Peek-A-Bo, Microgaming, Table Games, Microgaming Jackpot games 10%
  • All other games 100%

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

 

 

close window