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– Fast response to email support request.

– Competitive incentives for registration.

– Long delays on payment of withdrawals.

– Not subject to the strongest regulations.


Lucky Casino Casino Review

Review last updated - January 2021.

OVERVIEW | 7.40/10


Lucky Casino and sportsbook is operated by Glitnor Services Limited they are in Malta by the MGA. Pardee have been appointed as their ADR for MGA complaints.  They provide a small selection of games - roughly 220 - by: NetEntertainmentMicrogaming,  Play 'n Go , OGS, Yggdrasil and Quickspin. The Lucky Casino site features a: purple, gold, black and white colour palette - their logo is their name in purple over a gold and black background with lightning strike feature.

TRUSTWORTHINESS | 8/10


Lucky Casino have made a positive start in the casino industry.

Maximum withdrawal cap of £100,000 or less - players should be aware of this. Term 6.1 states: "The maximum winnings on a bet slip is €100 000." 15/10/2019.

BONUSES | 10 / 10


200% up to €100
Max Bonus 100
Min Deposit 10
Max Bet 5
Type Cashable
Wagering 35xb
Deposit Method Restrictions:
Country/Regional Restrictions:
Onlyl available in - Japan, India, Canada, New Zealand, Austria, Switzerland, Germany, Norway and Gibraltar

Terms and Conditions

The Lucky Welcome bonus currently consists of a bonus of 200% up to €100.

The minimum deposit that will trigger the bonus is €10.

This bonus has a wagering requirement of 35xbonus for the deposit bonus.

The bonus is structured so that only wagering with bonus funds, which are stacked beneath the deposited funds, counts towards the wagering requirement. This also means that bonus restrictions, do not apply while you are wagering with your deposited funds. In other words as long as you are only using deposited funds you can withdraw at any time you like.

The maximum allowed bet is €5 on any single round of play.

The maximum allowed win with this bonus is €2000.

Only players from the following countries are eligible to receive this bonus - Japan, India, Canada, New Zealand, Austria, Switzerland, Germany, Norway and Gibraltar

The bonus is cashable.

Game Weightings:

  • Slots* - 100%
  • Wish Master, Devils Delight, Dead or Alive, Dead or Alive 2, Blood suckers, Robin Hood, Champion of the Track, Big Bang, Joker Pro, Tower quest, Fire joker, Wizard of gems, Eye of the kraken, Golden ticket, Energoonz, Pimped, Pearls of india, Gemix, Gunslinger, Royal Masquerade, Rage to riches, Immortal Romance, Scrooge, Castle Builder, Ragnarok, Forsaken Kingdom, Tomb Raider, Peek-A-Bo - 0%
  • Table Games - 10%
  • All other games - 100%

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.


BONUS: 200% up to €100
Try another casino
Value to Player for:
$31.21
Bonus Value
low roller
mid
mid roller
high
high roller
high
superhigh roller
n/a

Payout Speed: 5 days | 5 / 10


Lucky Casino state that it can take up to 5 days to process a withdrawal.

Maximum Withdrawal - £7,000 per week; £28,000 per month.

Minimum Withdrawal - £10.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), EcoPayz, Paysafecard, Trustly and bank transfer.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 5 / 10


Lucky Casino use Net Entertainment software for their instant play casino. They also add in a selection of slots games from Microgaming, Play 'n Go, Quickspin, OGS, Yggdrasil and Quickspin.

Game selections are as follows:

Instant

Table Games – 111

Slots – 150

Video Poker – 0

Jackpots - 20

Live - 32

Customer Service | 7 / 10


Email Testing Record

  • January 2021 - 23 hours 45 minutes.
  • June 2020 - 1 hour 39 minutes.
  • October 2019 - 2 hours 57 minutes.
  • May 2019 - 11 minutes
  • January 2019 - 1 day, 1 hour, 2 minutes.

Licensing | 7 / 10


LuckyCasino hold the following gambling licenses :

  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

Restricted Countries


Players from United States NOT accepted.

Lucky Casino does not accept players from the following countries: Afghanistan, Asia, Algeria, Africa, Angola, Australia, Bahrain, Belgium, Bulgaria, Cambodia, China, Cuba, Cyprus, Czech Republic, Denmark, Ecuador, Eritrea, Estonia, Ethiopia, France, French Guiana, French Polynesia, French Southern Territories, Gibraltar, Guam, Guyana, Hungary, Indonesia, Iran, Iraq, Israel, Italy, Jordan, Democratic People's Republic of Korea, Kuwait, Latvia, Libya, Lithuania, Malaysia, Marshall Islands, Mauritania, Mauritius, Mexico, Montenegro, Morocco, Myanmar, Namibia, Nicaragua, Nigeria, Norfolk Island, Oman, Pakistan, Panama, Papua New Guinea, Philippines, Poland, Portugal, Qatar, Romania, Rwanda, Saudi Arabia, Singapore, Somalia, South Africa, Spain, Sudan, Syrian Arab Republic, Tunisia, Turkey, Uganda, United Arab Emirates, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S., Yemen, Zimbabwe.

Contact


Contact Details:

Email : [email protected]

Slots RTP


Lucky Casino only provide the RTPs for their Net Entertainment and Quickspin slots games.

Comp Points


Lucky Casino's comp points system is such that players are awarded a single point for every bet placed. Points can be redeemed at a rate of 1000 points to €1. If players bet €1 a time then this comp points system is equal in value to the Playtech system that we use as our marker for a score of 7/10. The higher the bet placed the lower the value of the system becomes.

Closing Thoughts


Lucky Casino currently have no complaints logged at our service so this suggests customers are experiencing good service with this operator. They have recently changed platform and signs seem to be encouraging.

Associated By Company


The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

Other Associations


We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

There are no associated casinos to display.

COMPLAINTS

Lucky Casino
Declined

Lucky Casino - illigeal games Swden

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Lucky Casino
Resolved

Lucky Casino - Stalling

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Lucky Casino
Resolved

Lucky - casino closed account withholding winnings

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