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5.95

Max Status: Closed

Max Casino

Overview

Review last updated – May 2016

As of the 19th of December 2015 Max Casino appear to have Closed.

Max casino are Blacklisted.

Max casino offer a new Playtech venue and are associated with a group of casino that have been caught using non-genuine software.

Trustworthiness

 - 0 / 10

Max casino are part of the Welcome Partners group. Welcome Partner also represents Crystal casino who share a gambling license with NeoPlay casino. NeoPlay list their ownership as Brivio Limited. As google search of this name brings up Winner casino which lists its ownership as "Brivio ZIRCONIUM GAMING LIMITED". While this name is not an exact match it's very similar and a quick look at the Winner and Neoplay websites shows that they shared exactly the same website design, using the same layout, graphic and menus.

Casinos with this group have been found to be running stolen versions of Net Entertainment and Novomatic slots games and as such we would strongly advise players to avoid all Welcome Partners associated casinos.

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Payout Speed: 24h

 - 10 / 10

Our review reports withdrawals taking 24 hours.

Minimum withdrawal - None listed

Maximum withdrawal - None listed

Banking options available - Credit/Debit cards

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 10 / 10

Max casino use Playtech software for their download casino. Check out our Playtech Software Review.

Game selections are as follows;

Download

Instant

Table Games – 38

Table Games – 30

Slots – 113

Slots – 107

Video Poker – 15

Video Poker – 15

Live - 6

Live - 3

Jackpot - 25

Jackpot - 23

Customer Service

 - 10 / 10

Email Testing Record

  • December 2015 - 56 Minutes
  • June 2015 - 10 minutes
  • November 2014 - No Response
  • June 2014 - No Response
  • December 2013 - No email support
  • September 2013 - No email support

Licensing

 - 6 / 10

Max casino hold the following gambling licenses :

  • Curacao eGaming - Max casino are licensed by eMoore, the Curacao eGaming Master License holder that is responsive and cooperative in the management of player complaints. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Max casino – USA and its Territories

Contact Information;

Affiliate Program - Welcome Partners.

Restricted Countries

Max does not accept players from the following countries: U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

Slots RTP

Max casino publish the House Edge/RTP figures for all of their slots game.

Comp Points

The Max comp point program awards players with 1 comp point for every $10 wagered and for every 100 comp points you earn you can exchange them for $1.

Closing Thoughts

Max's connection with a group that have been found using stolen softwares puts them outside of the group of operators we'd be prepared to work with.

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