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– Operator subject to strong regulatory requirement.

–

– Long delays on payment of withdrawals.

– Email support takes longer than average to respond.

– Low value registration incentives.

McBookie Casino Review

Review last updated - January 2021.

OVERVIEW | 4.36/10

McBookie is a Scottish themed casino and sportsbook brought to the market by the Star Racing Group - they share a license with Star Sports Bet and NE-bet. They are licensed by the UKGC  in the United Kingdom and they have appointed IBAS as their ADR under their United Kingdom License. They offer a limited range of games - around 400 from: Big Time Gaming, Pragmatic Play, Inspired Entertainment, NextGen Gaming, 1x2Gaming and Barcrest across categories such as: Slots, Table and Video Poker games. The McBookie  home page features a colour palette of: navy and white with apple green accents; their logo is their name in white block capital letters with a Celtic style narrow font and the dot above the "i" has been replaced with a white thistle.

TRUSTWORTHINESS | 6/10

McBookie were bought from Bet Victor by Star Racing Ltd and their approach to complaints management looks to be more positive under this new ownership.

BONUSES | 1 / 10

£175
Max Bonus 175
Min Deposit NA
Max Bet NA
Type Post Wager
Wagering 5000
Deposit Method Restrictions:
Country/Regional Restrictions:
Algeria, Antigua & Barbuda, Armenia, Argentina, Azerbaijan, Barbados, Belgium, Belarus, Bosnia & Herzegovina, Bulgaria, Cameroon, China, Croatia, Cuba, Czech Republic, Denmark, Estonia, Fiji, France (including Corsica, French Guyana, French Polynesia, Guadeloupe, Martinique, Mayotte, New Caldonia, St Barthelemy, St Martin, St Pierre et Miquelon, Reunion, Wallis and Futuna), Georgia, Grenada, Hong Kong, Hungary, Isle of Man, India, Israel, Italy, Jersey, Kazakhstan, Latvia, Lithuania, Macau, Macedonia, Malaysia, Mexico, Moldova, Monaco, Montenegro, Myanmar, Nepal, Nigeria, North Korea, Palestinian Territory, Philippines, Poland, Portugal, Puerto Rico, Romania, Russia, Serbia, Slovakia, Slovenia, Singapore, Spain, Sudan, Syria, Taiwan, Thailand, Tonga, Turkey, Turkmenistan, Ukraine, Uganda, USA, Vatican City or Virgin Islands
Full McBookie bonus review

BONUS: £175
T&CS APPLY
Try another casino
Value to Player for:
$-25.00
Bonus Value
low roller
low
mid roller
low
high roller
low
superhigh roller
low

Payout Speed: 7 days | 3 / 10

McBookie list withdrawals as taking 5 working days hence our rating is based on 7 days to allowed for weekend requests.

Minimum withdrawal - none listed.

Maximum withdrawal - There is no set maximum withdrawal but as per Term 30 withdraeal requests for amounts exceeding £20,000 may require additional arrangements.

Banking options available - Credit/Debit cards and Bank Transfers

Click here to join neteller

Software | 8 / 10

McBookie use Next Gen Gaming, Big Time Gaming, Pragmtic Play, Inspired Entertainment, 1x2 Gaming and Barcrest.

Game selections are as follows:

Instant

Table Games – 31

Slots – 379

Video Poker – 2

Live – 0

Jackpots - 0

Customer Service | 0 / 10

Email Testing Record

  • January 2021 - No response.
  • June 2020 - 1 hour 7 minutes .
  • February 2020 - 1 hour 18 minutes.
  • December 2016 - 4 hours 2 minutes
  • June 2015 - No response
  • November 2014 - 50 minutes
  • August 2014 - 2 hours 43 minutes

Licensing | 8 / 10

McBookie hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. McBookie currently use IBAS. You can find further information regarding this regulator's complaint policies here.
Affiliate Program - McBookie Affiliates.

Restricted Countries

Players from United States NOT accepted.

McBookie does not accept players from the following countries: Australia, France, French Guiana, French Polynesia, French Southern Territories, South Africa, Sweden, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact

Contact Information:

Email : [email protected]

Slots RTP

McBookie do not appear to list the RTPs for their games.

Comp Points

McBookie do not offer a comp point program.

Closing Thoughts

McBookie is now owned and operated by Star Racing Limited and they seem to be taking a more player centred approach to their customer service which bodes well for players.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

McBookie
McBookie rating
4.36 / 10
Star Sports Bet
Star Sports Bet rating
5.00 / 10

Other Associations

We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

BetVictor
BetVictor rating
8.98 / 10

COMPLAINTS

McBookie
Declined

McBookie - Multiple accounts

Read Complaint

March 2, 2020 1 comments

McBookie
Found for the Casino

McBookie - Gamstop exluded

Read Complaint

October 22, 2019 1 comments

Show all Complaints
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