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5.95

McBookie Status: Not Recommended

McBookie Casino

Overview

Review last updated – July 2017

McBookie are a white label casino operation run off of the BetVictor system and specifically targeted at the Scottish market.

Trustworthiness

 - 3 / 10

All six of the reviewers who work regularly for this site have held accounts with BetVictor for many years. The few issues that have ever arisen have been dealt with in a very swift and friendly fashion.

McBookie - running of the BetVictor infrastructure.

Since the introduction of the UKGC license, BetVictor have made clear that the will not discuss player complaints with any 3rd party dispute mediation services other than those they list as their ADR.

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Due to the design of their website we cannot monitor the terms and conditions at McBookie casino.

Bonuses

 - 1 / 10
£175
Max Bonus 175
Min Deposit NA
Max Bet NA
Type Post Wager
Wagering 5000
Country/Regional Restrictions: Algeria, Antigua & Barbuda, Armenia, Argentina, Azerbaijan, Barbados, Belgium, Belarus, Bosnia & Herzegovina, Bulgaria, Cameroon, China, Croatia, Cuba, Czech Republic, Denmark, Estonia, Fiji, France (including Corsica, French Guyana, French Polynesia, Guadeloupe, Martinique, Mayotte, New Caldonia, St Barthelemy, St Martin, St Pierre et Miquelon, Reunion, Wallis and Futuna), Georgia, Grenada, Hong Kong, Hungary, Isle of Man, India, Israel, Italy, Jersey, Kazakhstan, Latvia, Lithuania, Macau, Macedonia, Malaysia, Mexico, Moldova, Monaco, Montenegro, Myanmar, Nepal, Nigeria, North Korea, Palestinian Territory, Philippines, Poland, Portugal, Puerto Rico, Romania, Russia, Serbia, Slovakia, Slovenia, Singapore, Spain, Sudan, Syria, Taiwan, Thailand, Tonga, Turkey, Turkmenistan, Ukraine, Uganda, USA, Vatican City or Virgin Islands
BONUS CODE: NA CLAIM BONUS
Value to Player for:
-£20.00
Bonus Value
low roller
low
mid roller
low
high roller
low
superhigh roller
low

Payout Speed: 24h

 - 10 / 10

Using Neteller all of our reviewers report withdrawal normally paid in at most 24 hours.

Banking options available - Credit/Debit cards, Neteller, Paypal, Moneybookers, UKash, Bank Transfers

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 10 / 10

McBookie primarily use Net Entertainment software for their table games thought the do offer some additional Chartwell games. They also augment their slots selection with a selection of OpenBet, PlayNGo, Realistic, Chartwell, IGT and Microgaming slots games. Check out our Chartwell Software Review.

Game selections are as follows;

Instant

Table Games – 63

Slots – 451

Video Poker – 28

Live – 3

Jackpots - 36

Customer Service

 - 10 / 10

All our reviewers report very positive experiences with BetVictor/McBookie customer services.

Email Testing Record

  • December 2016 - 4 hours 2 minutes
  • June 2015 - No response
  • November 2014 - 50 minutes
  • August 2014 - 2 hours 43 minutes

Licensing

 - 8 / 10

McBookie hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. McBookie currently use IBAS. You can find further information regarding this regulator's complaint policies here.
  • Gibraltar Gaming Commission - The GGC is one of the more reputable online gaming regulators, but we are aware of a serious software issue where they failed to uphold their own technical standards. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with McBookie - Antigua, Armenia, Cuba, Estonia, France, Hong Kong, Iran, Malaysia, Myanmar, Moldova, North Korea, Phillipines, Sudan, Syria, Spain, Turkey and USA

Contact Information;

Email : support@mcbookie.com

Affiliate Program - McBookie Affiliates.

Restricted Countries

McBookie does not accept players from the following countries: Antigua and Barbuda, Armenia, Cuba, Estonia, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Hong Kong SAR China, Iran, Malaysia, Moldova, Myanmar [Burma], North Korea, Philippines, Spain, Sudan, Syria, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

Slots RTP

McBookie lists the house edge information (RTP) for their Net Entertainment games and the possible ranges for their IGT games.

Comp Points

McBookie do not offer a comp point program.

Closing Thoughts

McBookie and by extension BetVictor are non-responsive to player complaints. As such we wouldn't recommend players engage with this operator.

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Promotional Terms & Conditions

£175
Max Bonus 175
Min Deposit NA
Max Bet NA
Type Post Wager
Wagering 5000

This promotion is only available to new players and only once they've made their first deposit.

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