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5.15

McBookie: Needs Work

Top Casinos: United Kingdom

McBookie Casino

Players from United Kingdom are welcome at McBookie casino.

Overview

Review last updated – June 2020.

McBookie is a Scottish themed casino and sportsbook brought to the market by the Star Racing Group – they share a license with Star Sports Bet and NE-bet. They are licensed by the UKGC  in the United Kingdom and they have appointed IBAS as their ADR under their United Kingdom License. They offer a limited range of games – around 400 from: Big Time Gaming, Pragmatic Play, Inspired Entertainment, NextGen Gaming, 1x2Gaming and Barcrest across categories such as: Slots, Table and Video Poker games. The McBookie  home page features a colour palette of: navy and white with apple green accents; their logo is their name in white block capital letters with a Celtic style narrow font and the dot above the “i” has been replaced with a white thistle.

Trustworthiness

 - 6 / 10

McBookie were bought from Bet Victor by Star Racing Ltd and their approach to complaints management looks to be more positive under this new ownership.

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Bonuses

 - 1 / 10
£175
Max Bonus 175
Min Deposit NA
Max Bet NA
Type Post Wager
Wagering 5000
Country/Regional Restrictions: Algeria, Antigua & Barbuda, Armenia, Argentina, Azerbaijan, Barbados, Belgium, Belarus, Bosnia & Herzegovina, Bulgaria, Cameroon, China, Croatia, Cuba, Czech Republic, Denmark, Estonia, Fiji, France (including Corsica, French Guyana, French Polynesia, Guadeloupe, Martinique, Mayotte, New Caldonia, St Barthelemy, St Martin, St Pierre et Miquelon, Reunion, Wallis and Futuna), Georgia, Grenada, Hong Kong, Hungary, Isle of Man, India, Israel, Italy, Jersey, Kazakhstan, Latvia, Lithuania, Macau, Macedonia, Malaysia, Mexico, Moldova, Monaco, Montenegro, Myanmar, Nepal, Nigeria, North Korea, Palestinian Territory, Philippines, Poland, Portugal, Puerto Rico, Romania, Russia, Serbia, Slovakia, Slovenia, Singapore, Spain, Sudan, Syria, Taiwan, Thailand, Tonga, Turkey, Turkmenistan, Ukraine, Uganda, USA, Vatican City or Virgin Islands

BONUS CODE: NA

RECOMMENDED BONUSES
Value to Player for:
-£20.00
Bonus Value
low roller
low
mid roller
low
high roller
low
superhigh roller
low

Payout Speed: 7 days

 - 3 / 10

McBookie list withdrawals as taking 5 working days hence our rating is based on 7 days to allowed for weekend requests.

Minimum withdrawal - none listed.

Maximum withdrawal - There is no set maximum withdrawal but as per Term 30 withdraeal requests for amounts exceeding £20,000 may require additional arrangements.

Banking options available - Credit/Debit cards and Bank Transfers

CLICK HERE TO JOIN NETELLER

Software

 - 8 / 10

McBookie use Next Gen Gaming, Big Time Gaming, Pragmtic Play, Inspired Entertainment, 1x2 Gaming and Barcrest.

Game selections are as follows:

Instant

Table Games – 31

Slots – 379

Video Poker – 2

Live – 0

Jackpots - 0

Customer Service

 - 10 / 10

Email Testing Record

  • June 2020 - 1 hour 7 minutes .
  • February 2020 - 1 hour 18 minutes.
  • December 2016 - 4 hours 2 minutes
  • June 2015 - No response
  • November 2014 - 50 minutes
  • August 2014 - 2 hours 43 minutes

Licensing

 - 8 / 10

McBookie hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. McBookie currently use IBAS. You can find further information regarding this regulator's complaint policies here.

Affiliate Program - McBookie Affiliates.

Restricted Countries

Players from United Kingdom accepted.

McBookie does not accept players from the following countries:Australia, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, South Africa, Sweden, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

Contact

Contact Information:

Email : [email protected]

Slots RTP

McBookie do not appear to list the RTPs for their games.

Comp Points

McBookie do not offer a comp point program.

Closing Thoughts

McBookie is now owned and operated by Star Racing Limited and they seem to be taking a more player centred approach to their customer service which bodes well for players.

Associated By Company

Other Associations

Best Casinos: United Kingdom

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.

Disclaimer:

The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.