McBookie: Needs Work

McBookie is listed as Needs Work. We recommend trying another casino.

McBookie Casino

Players from United Kingdom are welcome at McBookie casino.

Overview

Review last updated – June 2020.

McBookie is a Scottish themed casino and sportsbook brought to the market by the Star Racing Group – they share a license with Star Sports Bet and NE-bet. They are licensed by the UKGC in the United Kingdom and they have appointed IBAS as their ADR under their United Kingdom License. They offer a limited range of games – around 400 from: Big Time Gaming, Pragmatic Play, Inspired Entertainment, NextGen Gaming, 1x2Gaming and Barcrest across categories such as: Slots, Table and Video Poker games. The McBookie home page features a colour palette of: navy and white with apple green accents; their logo is their name in white block capital letters with a Celtic style narrow font and the dot above the “i” has been replaced with a white thistle.

Trustworthiness

- 6 / 10

McBookie were bought from Bet Victor by Star Racing Ltd and their approach to complaints management looks to be more positive under this new ownership.

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Bonuses

- 1 / 10

£175
Max Bonus	175
Min Deposit	NA
Max Bet	NA
Type	Post Wager
Wagering	5000

Country/Regional Restrictions: Algeria, Antigua & Barbuda, Armenia, Argentina, Azerbaijan, Barbados, Belgium, Belarus, Bosnia & Herzegovina, Bulgaria, Cameroon, China, Croatia, Cuba, Czech Republic, Denmark, Estonia, Fiji, France (including Corsica, French Guyana, French Polynesia, Guadeloupe, Martinique, Mayotte, New Caldonia, St Barthelemy, St Martin, St Pierre et Miquelon, Reunion, Wallis and Futuna), Georgia, Grenada, Hong Kong, Hungary, Isle of Man, India, Israel, Italy, Jersey, Kazakhstan, Latvia, Lithuania, Macau, Macedonia, Malaysia, Mexico, Moldova, Monaco, Montenegro, Myanmar, Nepal, Nigeria, North Korea, Palestinian Territory, Philippines, Poland, Portugal, Puerto Rico, Romania, Russia, Serbia, Slovakia, Slovenia, Singapore, Spain, Sudan, Syria, Taiwan, Thailand, Tonga, Turkey, Turkmenistan, Ukraine, Uganda, USA, Vatican City or Virgin Islands

BONUS CODE: NA

RECOMMENDED BONUSES

Value to Player for:

-£20.00

Bonus Value

low roller

low

mid roller

low

high roller

low

superhigh roller

low

Full McBookie bonus review

Payout Speed: 7 days

- 3 / 10

McBookie list withdrawals as taking 5 working days hence our rating is based on 7 days to allowed for weekend requests.

Minimum withdrawal - none listed.

Maximum withdrawal - There is no set maximum withdrawal but as per Term 30 withdraeal requests for amounts exceeding £20,000 may require additional arrangements.

Banking options available - Credit/Debit cards and Bank Transfers

CLICK HERE TO JOIN NETELLER

Software

- 8 / 10

McBookie use Next Gen Gaming, Big Time Gaming, Pragmtic Play, Inspired Entertainment, 1x2 Gaming and Barcrest.

Game selections are as follows:

Instant

Table Games – 31

Slots – 379

Video Poker – 2

Live – 0

Jackpots - 0

Customer Service

- 10 / 10

Email Testing Record

June 2020 - 1 hour 7 minutes .
February 2020 - 1 hour 18 minutes.
December 2016 - 4 hours 2 minutes
June 2015 - No response
November 2014 - 50 minutes
August 2014 - 2 hours 43 minutes

Licensing

- 8 / 10

McBookie hold the following gambling licenses :

United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. McBookie currently use IBAS. You can find further information regarding this regulator's complaint policies here.

Affiliate Program - McBookie Affiliates.

Restricted Countries

Players from United Kingdom accepted.

McBookie does not accept players from the following countries:Australia, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, South Africa, Sweden, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

Contact

Contact Information:

Email :

[email protected]

Slots RTP

McBookie do not appear to list the RTPs for their games.

Comp Points

McBookie do not offer a comp point program.

Closing Thoughts

McBookie is now owned and operated by Star Racing Limited and they seem to be taking a more player centred approach to their customer service which bodes well for players.