Players from United Kingdom are welcome at McBookie casino.
Review last updated - January 2021.
McBookie is a Scottish themed casino and sportsbook brought to the market by the Star Racing Group - they share a license with Star Sports Bet and NE-bet. They are licensed by the UKGC in the United Kingdom and they have appointed IBAS as their ADR under their United Kingdom License. They offer a limited range of games - around 400 from: Big Time Gaming, Pragmatic Play, Inspired Entertainment, NextGen Gaming, 1x2Gaming and Barcrest across categories such as: Slots, Table and Video Poker games. The McBookie home page features a colour palette of: navy and white with apple green accents; their logo is their name in white block capital letters with a Celtic style narrow font and the dot above the "i" has been replaced with a white thistle.
McBookie were bought from Bet Victor by Star Racing Ltd and their approach to complaints management looks to be more positive under this new ownership.
BONUS CODE: NACLAIM BONUS
Payout Speed: 7 days
McBookie list withdrawals as taking 5 working days hence our rating is based on 7 days to allowed for weekend requests.
Minimum withdrawal - none listed.
Maximum withdrawal - There is no set maximum withdrawal but as per Term 30 withdraeal requests for amounts exceeding £20,000 may require additional arrangements.
Banking options available - Credit/Debit cards and Bank TransfersCLICK HERE TO JOIN NETELLER
Email Testing Record
- January 2021 - No response.
- June 2020 - 1 hour 7 minutes .
- February 2020 - 1 hour 18 minutes.
- December 2016 - 4 hours 2 minutes
- June 2015 - No response
- November 2014 - 50 minutes
- August 2014 - 2 hours 43 minutes
McBookie hold the following gambling licenses :
- United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. McBookie currently use IBAS. You can find further information regarding this regulator's complaint policies here.
Players from United Kingdom accepted.
McBookie does not accept players from the following countries: Australia, France, French Guiana, French Polynesia, French Southern Territories, South Africa, Sweden, United States, United States, United States Minor Outlying Islands, Virgin Islands, U.S., Virgin Islands, U.S..
|Email :||[email protected]|
McBookie is now owned and operated by Star Racing Limited and they seem to be taking a more player centred approach to their customer service which bodes well for players.
Best Casinos: United Kingdom