McBookie Casino Review

McBookie list withdrawals as taking 5 working days hence our rating is based on 7 days to allowed for weekend requests.

Minimum withdrawal - none listed.

Maximum withdrawal - There is no set maximum withdrawal but as per Term 30 withdraeal requests for amounts exceeding £20,000 may require additional arrangements.

Banking options available - Credit/Debit cards and Bank Transfers

Email Testing Record

• January 2021 - No response.
• June 2020 - 1 hour 7 minutes .
• February 2020 - 1 hour 18 minutes.
• December 2016 - 4 hours 2 minutes
• June 2015 - No response
• November 2014 - 50 minutes
• August 2014 - 2 hours 43 minutes

McBookie hold the following gambling licenses :

• United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. McBookie currently use IBAS. You can find further information regarding this regulator's complaint policies here.

Players from United States NOT accepted.

McBookie does not accept players from the following countries: Australia, France, French Guiana, French Polynesia, French Southern Territories, South Africa, Sweden, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact Information:

McBookie do not appear to list the RTPs for their games.

McBookie do not offer a comp point program.

McBookie is now owned and operated by Star Racing Limited and they seem to be taking a more player centred approach to their customer service which bodes well for players.