Metal Casino Casino

Metal Casino have no outstanding complaints at any of the major mediation portals.

Metal Casino do not currently have an operational affiliate program and therefore they cannot score more than 7 for this category until this changes. The rating for this category will increase by 1 point for every 6 complaint free months to a maximum of 7 points.

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Metat Casino state that their withdrawals to ewallets are instant however they also state that all withdrawals have a 24-48h processing time before they're issued.

Minimum withdrawal - £20

Maximum withdrawal - £10000 per withdrawal.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), Zimpler, Trustly Bank Transfer.

There is a fee of £2.50 fee on withdrawals via Credit/Debit Card

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Metal Casino use Net Entertainment, Microgaming, NextGen Gaming, Play N Go and Elk Studios software.

Game selections are as follows;

Email Testing Record

• August 2017 - 1 hours 7 minutes.

MetalCasino hold the following gambling licenses :

• United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. MetalCasino currently use IBAS. You can find further information regarding this regulator's complaint policies here.
• Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

The following countries are allowed to participation with MetalCasino - United States of America (and its dependencies, military bases and territories including but not limited to American Samoa, Cyprus, Guam, Marshall Islands, Northern Mariana Islands, Puerto Rico, and Virgin Islands), Afghanistan, Algeria, Belgium, Bouvet Island, British Indian Ocean Territory, Bulgaria, Comoros, Czech Republic, Denmark, Ecuador, Estonia, Ethiopia, France, Greece, Greenland, Guam, Holy See (Vatican City State), Hong Kong, Hungary, India, Indonesia, Iran, Iraq, Ireland (sports betting prohibited), Israel, Italy, Jordan, Democratic People’s Republic of Korea, Kuwait, Libya, Malaysia, Montenegro, Myanmar, New Caledonia, Nigeria, Pakistan, State of Palestine, Philippines, Poland, Portugal, Romania, Singapore, Slovenia, Somalia, South Africa, South Georgia and the South Sandwich Islands, South Sudan, Spain, Sudan, Syria, The Faroe Islands, Turkey, Western Sahara, Yemen or other restricted jurisdictions (“Restricted Jurisdiction”)

Contact Information;

Metal Casino does not accept players from the following countries: Afghanistan, Algeria, American Samoa, Australia, Belgium, Bouvet Island, British Indian Ocean Territory, Bulgaria, Comoros, Cyprus, Czech Republic, Denmark, Ecuador, Estonia, Ethiopia, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Greece, Greenland, Guam, Hong Kong SAR China, Hungary, India, Indonesia, Iran, Iraq, Ireland, Israel, Italy, Jordan, Kuwait, Libya, Malaysia, Marshall Islands, Montenegro, Myanmar [Burma], New Caledonia, Nigeria, North Korea, Northern Mariana Islands, Pakistan, Palestinian Territories, Philippines, Poland, Portugal, Puerto Rico, Romania, Singapore, Slovenia, Somalia, South Africa, South Georgia and the South Sandwich Islands, South Korea, Sudan, Syria, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States, Vatican City, Western Sahara, Yemen.

Despite it being required by the UKGC license Metal Casino do not publish the RTP figures for all of their games.

Metal Casino do not appear to offer any form of comp point program.

Metal Casino have started off well - they're operating on a well respected platform, have a reasonable range of games and decent licensing. Only time can be the real judge of a new operator, but this is an encouraging start.