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7

NetBet: Needs Work

Top Casinos: United Kingdom

NetBet Casino

Players from United Kingdom are welcome at NetBet casino.

Overview

Review last updated – September 2019.

NetBet were previously known as Casino 770.

Netbet casino has been reluctant to discuss complaints in the past, but have made big strides in ensuring they offer a transparent service in the last year.

Trustworthiness

 - 7 / 10

Only one of the reviewers who works regularly for ThePOGG.com holds an account with NetBet casino. They report positive experiences.

Up until recently, NetBet casino have been inconsistent in their engagement with dispute mediation, moving on and off CasinoMeister's rogue list and leaving several unanswered complaints at Ask Gamblers.

More recently however, while this NetBet casino have stated that they wish to engage with resolving player complaints, in situations where they have seized player funds they are only prepared to discuss as much information as they've released to the player, effectively making mediation a fruitless endeavour. That's not a complete roadblock and we have managed to resolve several complaints for players, but it does make things more difficult at times.

If NetBet continue to work with us where player complaints come in and this relationship improves over time, we will increase their Trustworthiness score by 1 point every 6 months to a maximum of 8.

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Due to the design of the NetBet website, we cannot monitor their terms and conditions.

Bonuses

 - 9 / 10
100% up to £200
Max Bonus 200
Min Deposit 10
Max Bet 30%xb
Type Cashable
Wagering 30xb

The Netbet Welcome bonus currently consists of a bonus of 100% up to £200.

The minimum deposit that will trigger the bonus is £10.

This bonus has a wagering requirement of 30xbonus for the deposit bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet is 30% of the bonus received on any single round of play.

There is no maximum win on the deposit bonus.

The bonus is cashable.

Players depositing via Neteller or Skrill are not eligible for this bonus.

Game Weightings:

  • Table Games, Video Poker 10%
  • All other games 100%

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

 

 

 

Deposit Method Restrictions: Neteller, Skrill

BONUS CODE: NA

RECOMMENDED BONUSES
Value to Player for:
£15.15
Bonus Value
low roller
high
mid roller
high
high roller
high
superhigh roller
high

Payout Speed: 5 days

 - 5 / 10

We are in the process of testing NetBet's withdrawal time. For the time being, as they do not list a withdrawal time on their site, as such we will assume this to be 5 days.

Minimum Withdrawal - €20

Maximum Withdrawal - None listed.

Banking Options Available - Credit/Debit cards, Neteller, Skrill (MoneyBookers), Click2Pay, WebMoney, UKash, ClickAndBuy, Entropay, PaySafeCard

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 - 9 / 10

NetBet use WagerWorks software for both their instant play casino1. Check out our WagerWorks Software Review. They also offer a selection of BetSoft, Cryptologic and Amaya games.

Game selections are as follows;

Instant

Table Games – 24

Slots – 49

Video Poker – 9

Customer Service

 - 10 / 10

Email Testing Record

  • September 2019 - 2 hours 57 minutes.
  • May 2019 - 3 hours 52 minutes
  • November 2016 - 19 hours 50 minutes
  • July 2015 - 18 minutes
  • November 2014 - No Response
  • June 2014 - 3 days 4 hours 32 minutes
  • December 2013 - 3 days 4 hours 53 minutes
  • July 2013 - 44 minutes

Licensing

 - 10 / 10

Netbet hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. NetBet currently use IBAS. You can find further information regarding this regulator's complaint policies here.
  • Alderney Gambling Control Commission - The AGCC are one of the stronger regulatory authorities operating within the online gambling market. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Players from United Kingdom accepted.

NetBet does not accept players from the following countries:Australia, Malta, South Africa, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

Contact

Contact Information;

Phone : +44(0)207 193 5596
Fax : +44(0)20 7419 5711

Slots RTP

NetBet publish the house edge (RTP) ranges for all of their IGT slots games. This isn't as good as actually figures, but is better than no information.

Comp Points

NetBet do not appear to offer any form of comp point program.

Closing Thoughts

While our relationship with NetBet casino has been more challenging than some, they do seem to be steadily moving towards a more transparent approach to dealing with player complaints. This is certainly encouraging.

Associated By Company

Other Associations

Complaints

Netbet – ewallet problems

Declined
1 comments
4 months ago

Netbet – Charge Back

Declined
1 comments
10 months ago

NetBet – Self exclusion not observed

Found for the Casino
19 comments
1 year ago

Netbet – bonus not cashable

Found for the Casino
1 comments
1 year ago

NetBet – Cannot withdraw my own cash

Resolved
4 comments
1 year ago

Netbet – withholding first deposit bonus

Found for the Casino
15 comments
1 year ago

Netbet – withholding funds

Found for the Casino
5 comments
2 years ago

Netbet – Gamstop

Found for the Casino
15 comments
1 year ago

NetBet – closed my account for no reason

Resolved
4 comments
3 years ago

NetBet – Can’t seem to get a non automated response

Resolved
5 comments
4 years ago

Netbet – Validity

Resolved
3 comments
4 years ago

NetBet – Bonus balance issue

Resolved
12 comments
4 years ago

RESOLVED – NetBet – Deposit problems

Resolved
5 comments
6 years ago

NetBet – withdrawel time unreasonable

Found for the Casino
9 comments
6 years ago

NetBet – Problems

Found for the Casino
2 comments
4 years ago

Casino 770 – no game error

Found for the Casino
2 comments
6 years ago

NetBet – Documents Request

Found for the Casino
3 comments
4 years ago

NetBet – Slow Payment

Resolved
2 comments
6 years ago

NetBet – moved abroad

Resolved
4 comments
6 years ago

NetBet – £100 Stake Refund – Void Bet

Resolved
3 comments
7 years ago

NetBet – Have Stolen My Money

Found for the Casino
4 comments
4 years ago

Casino770 – confiscate winnings

Unresolved
7 comments
7 years ago
+ show 19 more complaints

Best Casinos: United Kingdom

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.

Disclaimer:

The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.