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– No player complaints requiring operator intervention received so far!

– Fast response to email support request.

– Operator subject to strong regulatory requirement.

– Competitive incentives for registration.

– Long delays on payment of withdrawals.


NetBet Casino Review

Review last updated - June 2020.

OVERVIEW | 8.04/10


NetBet were previously known as Casino 770.

Netbet casino has been reluctant to discuss complaints in the past, but have made big strides in ensuring they offer a transparent service in the last year.

TRUSTWORTHINESS | 7/10


Only one of the reviewers who works regularly for ThePOGG.com holds an account with NetBet casino. They report positive experiences.

Up until recently, NetBet casino have been inconsistent in their engagement with dispute mediation, moving on and off CasinoMeister's rogue list and leaving several unanswered complaints at Ask Gamblers.

More recently however, while this NetBet casino have stated that they wish to engage with resolving player complaints, in situations where they have seized player funds they are only prepared to discuss as much information as they've released to the player, effectively making mediation a fruitless endeavour. That's not a complete roadblock and we have managed to resolve several complaints for players, but it does make things more difficult at times.

If NetBet continue to work with us where player complaints come in and this relationship improves over time, we will increase their Trustworthiness score by 1 point every 6 months to a maximum of 8.

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Due to the design of the NetBet website, we cannot monitor their terms and conditions.

BONUSES | 9 / 10


100% up to £200
Max Bonus 200
Min Deposit 10
Max Bet 30%xb
Type Cashable
Wagering 30xb
Deposit Method Restrictions:
Neteller, Skrill
Country/Regional Restrictions:

Terms and Conditions

The Netbet Welcome bonus currently consists of a bonus of 100% up to £200.

The minimum deposit that will trigger the bonus is £10.

This bonus has a wagering requirement of 30xbonus for the deposit bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet is 30% of the bonus received on any single round of play.

There is no maximum win on the deposit bonus.

The bonus is cashable.

Players depositing via Neteller or Skrill are not eligible for this bonus.

Game Weightings:

  • Table Games, Video Poker 10%
  • All other games 100%

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.


BONUS: 100% up to £200
Try another casino
Value to Player for:
$18.94
Bonus Value
low roller
high
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high

Payout Speed: 5 days | 5 / 10


We are in the process of testing NetBet's withdrawal time. For the time being, as they do not list a withdrawal time on their site, as such we will assume this to be 5 days.

Minimum Withdrawal - €20

Maximum Withdrawal - None listed.

Banking Options Available - Credit/Debit cards, Neteller, Skrill (MoneyBookers), Click2Pay, WebMoney, UKash, ClickAndBuy, Entropay, PaySafeCard

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 9 / 10


NetBet use WagerWorks software for both their instant play casino1. Check out our WagerWorks Software Review. They also offer a selection of BetSoft, Cryptologic and Amaya games.

Game selections are as follows;

Instant

Table Games – 24

Slots – 49

Video Poker – 9

Customer Service | 10 / 10


Email Testing Record

  • June 2020 - 1 hour 6 minutes .
  • September 2019 - 2 hours 57 minutes.
  • May 2019 - 3 hours 52 minutes
  • November 2016 - 19 hours 50 minutes
  • July 2015 - 18 minutes
  • November 2014 - No Response
  • June 2014 - 3 days 4 hours 32 minutes
  • December 2013 - 3 days 4 hours 53 minutes
  • July 2013 - 44 minutes

Licensing | 10 / 10


Netbet hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. NetBet currently use IBAS. You can find further information regarding this regulator's complaint policies here.
  • Alderney Gambling Control Commission - The AGCC are one of the stronger regulatory authorities operating within the online gambling market. You can find further information regarding this regulator's complaint policies here.

Restricted Countries


Players from United States NOT accepted.

NetBet does not accept players from the following countries: Australia, Malta, South Africa, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact


Contact Information;

Phone : +44(0)207 193 5596
Fax : +44(0)20 7419 5711

Slots RTP


NetBet publish the house edge (RTP) ranges for all of their IGT slots games. This isn't as good as actually figures, but is better than no information.

Comp Points


NetBet do not appear to offer any form of comp point program.

Closing Thoughts


While our relationship with NetBet casino has been more challenging than some, they do seem to be steadily moving towards a more transparent approach to dealing with player complaints. This is certainly encouraging.

Associated By Company


The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

Other Associations


We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

COMPLAINTS

NetBet
Declined

Netbet - Refund for letting a minor play

Read Complaint
NetBet
Resolved

Netbet - verification

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NetBet
Found for the Casino

Nebet - Ignored Loss Limits

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NetBet
Resolved

Netbet - does not pay out winnings

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