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This operator is NOT recommended by This could be due to a variety of negative behaviours, from refusing to discuss complaints to suspect gambling software or predatory terms and conditions. We would encourage players to consider alternative operators to play with.

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– Operator subject to strong regulatory requirement.

– Non-cooperative with the management of player complaints.

– Long delays on payment of withdrawals.

– Email support takes longer than average to respond.

– Low value registration incentives.

Novibet Casino Review

Review last updated - September 2019

OVERVIEW | 4.90/10

Novibet Casino are owned by Novigroup Ltd, they are licensed in the United Kingdom by the UKGC and they have opted to use IBAS as their ADR. Novibet are primarily sportsbook focused but they also offer an excellent selection of games, around 1150, across the live, table, poker and slots (including progressive jackpots) categories by software providers including: Net Entertainment, NextGen Gaming, Microgaming, Evolution Gaming, Scientific Games, 1x2 Gaming, Bally, Gamevy, Genii, Iron Dog, Leap, PariPlay, Play 'N Go, Playson, Realistic, Leander, Shuffle Master, Williams, Yggdrasil, Tom Horn, Magnet Gaming, Leap  and Barcrest. Their site is a typically stripped back sportsbook design utilising a colour palette of: red, blue, black and white and their logo is the operator's name in white with a blue glow emanating from underneath it.


Novibet have taken a position of refusing to cooperate with complaints submitted to this service. As such we have to advise players to avoid interacting with this operation.

For references see Novibet Player Issues

BONUSES | 5 / 10

100% up to £100
Max Bonus 100
Min Deposit 10
Max Bet NA
Type Cashable
Wagering 35x(d+b)
Deposit Method Restrictions:
Neteller, Skrill
Country/Regional Restrictions:

Terms and Conditions

The Novibet Casino Welcome bonus currently consists of a bonus of 100% up to £100.

The minimum deposit that will trigger the bonus is £10.

This bonus has a wagering requirement of 35x(deposit+bonus).

The bonus is structured so that only wagering with bonus funds, which are stacked beneath the deposited funds, counts towards the wagering requirement. This also means that bonus restrictions, do not apply while you are wagering with your deposited funds. In other words as long as you are only using deposited funds you can withdraw at any time you like.

There is no maximum bet term associated with this bonus.

There is no maximum allowed win term associated with this bonus.

The bonus is cashable.

Bonus and associated winnings will expire after 30 days if the wagering requirements are not completed.

Players from Greece are not eligible to claim this bonus.

Players depositing via Neteller or Skrill are not eligible to receive this bonus.

Game Weightings:

  • All Roulette, Baccarat games (RNG and Live tables) and Progressive Slots (Jackpots) 0%
  • Beautiful Bones, Castle Builder, Castle Builder II, Flowers 0%

BONUS: 100% up to £100
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Value to Player for:
Bonus Value
low roller
mid roller
high roller
superhigh roller

Payout Speed: 5 days | 5 / 10

The operator's website does not give withdrawal time information and therefore we have assigned them the average payout speed for an operator that does not accept US traffic. Such information should be readily available to customers before the creation of an account but if Novibet wish to confirm with us their actual payout speed then we will, of course, be happy to update this score for them.

Minimum Withdrawal - ?

Maximum Withdrawal - ?

Banking options available - Credit/Debit cards, Skrill, Neteller, PaySafeCard, MoneySafe and bank transfer.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 10 / 10

Novibet use Net Entertainment, NextGen Gaming and provide other games by: Microgamong, Evolution Gaming, Scientific Gams, 1x2 Gaming, Bally, Gamevy, Genii, Iron Dog, Leap, PariPlay, Play 'N Go, Playson, Realistic, Leander, Shuffle Master, Williams, Yggdrasil, Tom Horn, Magnet Gaming, Leap  and Barchest.

Game selections are as follows:

Jackpots - 13


Table Games – 53

Slots – 947

Video Poker – 24

Live – 25

Customer Service | 0 / 10

Email Testing Record

  • September 2019 - will not answer questions without an account.
  • May 2019 - 4 hours 47 minutes
  • December 2018 - 30 minutes.
  • July 2018 - 1 hour 8 minutes.

Licensing | 8 / 10

Novibet hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Novibet currently use IBAS. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Players from United States NOT accepted.

Novibet does not accept players from the following countries: Australia, South Africa, United States, United States Minor Outlying Islands, Virgin Islands, U.S..


Contact Information:

Email : [email protected]
Phone : 0044(20)32900310

Slots RTP

Novibet appear to provide the RTPs for all of their offered games.

Comp Points

Novibet do not appear to offer a comp points program for players.

Closing Thoughts

Novibet's decision to stop cooperating with this service in the management of player complaints hurts everyone involved and is based on a single case where they had insufficient evidence to support their actions. Very disappointing all round.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

Other Associations

We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

There are no associated casinos to display.


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Novibet - Still waiting for winnings

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