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4.05

OffSide Bet Status: Not Recommended

OffSide Bet Casino

Overview

Review last updated – June 2017

Another Net Entertainment casino with a heavy emphasis on their sports book. Obvious even in the name they are targeting football fans specifically.

Trustworthiness

 - 3 / 10

None of the reviews that work for this site have been able to play with OffSideBet as they do not currently accept UK players.

OffSide Bet have no negative reports at Gambling Grumbles, are not listed at Ask Gamblers, Gaffg.com or Affiliate Guard Dog, but do have some worrying issues raised about them at CasinoMeister.

It appears that in 2011 OffSideBet confiscated winnings on two occasions using the ‘Spirit of the Bonus’ clause to deny winnings after their live support gave out incorrect information to players. This issue has seen them awarded CasinoMeister’s ‘Worst Casino Manager of 2011’ award.

Unfortunately Offside Bet includes the following term in their contract;

6.3. Maximum payout for one client per day is equivalent to 100,000 USD or equivalent in the betting account currency. The day is defined in between 00:00 GMT to 23:59 GMT.

While this rule may not affect many players, it does negatively impact any player who hits a big win and if the player does not recall this term, could lead to a situation where a player continues playing able to lose back any or all of their balance but unable to win. That's unacceptable - if OffSide Bet casino wishes to protect itself against large wins this should be done through limiting the maximum allowed bet in game, not via terms and conditions.

For references see Offside Bet Group Player Issues

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Payout Speed: 24 hours

 - 10 / 10

Due to their Not Recommended status we did not feel it appropriate to send a reviewer to OffSide Bet. The Offside Bet website states that Neteller withdrawals will be paid within 24 hours.

Minimum Withdrawal - None listed.

Maximum Withdrawal - None listed.

Banking options available - Credit/Debit cards, Entropay, Skrill (Moneybookers), Neteller, Bank Transfers, WebMoney and ClickandBuy

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 - 10 / 10

Off Side Bet Casino use Net Entertainment software for their instant play casino. Check out our Net Entertainment Software Review.

Game selections are as follows;

Instant

Table Games – 18

Slots – 99

Video Poker – 6

Live - 3

Customer Service

 - 0 / 10

Email Testing Record

  • December 2016 - No Response
  • June 2015 - No Response
  • November 2014 - No Response
  • June 2014 - 44 hours 50 minutes
  • December 2013 - No Response
  • June 2013 - 1 day 4 hours
  • January 2013 - 1st email - 2 hours 45 minutes

Licensing

 - 2 / 10

OffsideBet hold the following gambling licenses :

  • Curacao eGaming - OffsideBet casino are licensed in Curacao but we are unsure which Master License holder is responsible for them. As such we cannot comment on how effective contacting their regulator would be in case of a complaint. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Off Side Bet Casino - UK, Germany, Netherlands, France, USA

Contact Information;

Email : csd@offsidebet.com

Affiliate Program - O-Network Affiliates.

Restricted Countries

OffSide Bet does not accept players from the following countries: France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Germany, EU, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Kingdom, United States.

Slots RTP

Off Side Bet Casino do publish the house edge (RTP) information for all slots games in the casino section of their site and do not for the slots games in the games section of their site.

Comp Points

Off Side Bet Casino do not offer a comp point program.

Closing Thoughts

Any occurrence of seizure of funds based on 'spirit of the bonus' terms is a serious issue. There does appear to be only once occurrence of this, which is good and we do hope that OffSide Bet refrain from such practices in the future.

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