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2.75

Old Havana Status: Closed

Old Havana Casino

Overview

Review last updated – December 2013

As of June 2014 Old Havana casino have closed.

Old Havana are part of a long running RealTime Gaming group. Baring a few issues with delayed payments when the laws in the US changed in 2006 they seem to have a solid reputation with players.

Trustworthiness

 - 6 / 10

Only one of the reviews who works regularly for ThePOGG.com holds an account with any of the Main Street properties. They report positive experiences.

The MainStreet group of casinos has a long positive history and we could find no unresolved valid complaints at any of the major dispute mediation portals.

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

You can see the latest updates to Old Havana casino's terms and conditions here.

Bonuses

 - 1 / 10

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus;

200% up to $5000.

Cashable - Can be withdrawn once you complete the wagering requirement.

Wagering Requirements;

  • Slots - 90xbonus
  • Blackjack - 150xbonus
  • Video Poker - 150xbonus
  • Table Poker - 150xbonus

Adjustments to ratings;

  • Game Restrictions (-1) - You are not allowed to play the following games while you have a bonus; Craps, Vegas Three Card Rummy, Tri Card Poker, Caribbean Hold’em and any form of “21 Games”, Pontoon, Baccarat, Roulette or SicBo.
  • Awkward rules (-1) - Players located outside the US and Canada will need to accomplish twice the stated wagering requirements according to the rules of the promotions. Players from Greece: Wagering requirements on all bonuses and promotions will be increased to 300 times if Blackjack is involved.

Game Weightings (already account for in Wagering Requirements)

    ~
  • Slots 100%
  • Multihand Video Poker, BlackJack, Video Poker, Caribbean Stud or Perfect Pairs 60%


Notes



Payout Speed: 2+ weeks

 - 0 / 10

Our reviewer report withdrawals taking over 2 weeks.

Minimum Withdrawal - $10

Maximum Withdrawal - $5000/week

Banking options available - Credit/Debit cards, Neteller, ClickandBuy, InstaDebit

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 6 / 10

Old Havana casino use RealTime Gaming software for both their download and instant casino. Check out our RealTime Gaming Software Review.

Download

Instant

Table Games – 18

Table Games – 17

Slots – 97

Slots – 29

Video Poker – 18

Video Poker – 28

Jackpots - 10

Jackpots - 0

Customer Service

 - 0 / 10

Email Testing Record

  • December 2013 - No Response
  • August 2013 - 3 minutes

Licensing

 - 2 / 10

OldHavana hold the following gambling licenses :

  • Costa Rica - OldHavana are licensed by the Costa Rican government. This license does not offer the player any protection as there is no body dealing with player complaints. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Old Havana casino –

Contact Information;

Email : support@oldhavanacasino.eu
Phone : 1-888-222-3098

MainStreet Affiliates.

Slots RTP

No RTG casino that we are aware of publishes their slots house edge (RTP) information.

Comp Points

The Old Havana comp point program offers 1 comp point for every $10 wagered on any game and every 100 comp points can be redeemed for $1. This is in line with the Playtech standard comp point program and above average for the industry.

Closing Thoughts

Old Havana are part of a group of casino that accept US players and don't generate anything like an inordinate number of complaints. That puts then at the right end of their market.

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