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3.45

Park Lane Status: Blacklisted

Park Lane Casino

Overview

Review last updated – July 2017

Park Lane Casino are part of the Game Tech N.V. group/ AffPower Affiliates.  Park Lane Casino and its sister sites: EuroMoon, and Atlantic Casino Club are regulated in Curacao.  This group has their casino platform provided by the AffPower group, an operator that has been caught using pirated Net Entertainment games. The site design is sleek and sophisticated utilising a black and gold  colour theme – the background is of a live casino floor with an elegantly dressed lady in the foreground.  The layout of the site is sensible and fairly easy to move through though the choice of a deep gold colour for the font against the black background of the Terms and Conditions section does make it a little difficult for players to read as there is not enough of a contrast between the colours.

Trustworthiness

 - 0 / 10

Since ParkLane casino do not hold a UKGC license we cannot send a reviewer to test its site.

(-1)Despite not holding a UKGC license, and therefore being unable to legally accept sign-ups from UK players, casino support assured us that they do accept players from the UK.

During the background research on this group of casinos we did find some substantially negative reports, both seemingly from the same player at different portals, revolving round Conan casino seizing over $30k due to breach of Terms and Conditions. As it turns out, it seems that two bonuses were added to the players account in quick succession, one large bonus (£600) and another small bonus (£30). The casino then enforced the maximum bet rule for the smaller bonus so the player’s wagers of £100/hand breached the term. In the instance of two bonuses being added to the account in such a short time frame (the player claims they must have been added at exactly the same time and the casino claim there was a 2 minute delay), we would be inclined to view these as the same bonus. To seize such a large win on what can only be considered dubious grounds certainly isn’t a great confidence booster.

During our December 2013 update we were alerted to this term having been added to the Conan properties:

  • Placing single bets equal to or greater than 30% of the value of the deposit.
  • Due to extensive game manipulation, this applies to all players, regardless if they have any bonus or not.

Simply put there is no mathematically valid way for a player to gain an advantage over the house using betsize alone. If these casinos genuinely feel that a player without a bonus represents a legitimate threat to them, either their games are not functioning correctly or they do not have a strong enough understanding of how their games work. Either way, we're not comfortable recommending these properties as long as they continue to carry these terms.

In late 2014 a situation came to light where an affiliate was found to be hacking into other sites and posting their gambling links on these sites without the owners knowledge or permission. This activity is clearly illegal and unethical. The majority of casinos that were receiving traffic from this affiliate closed the affiliate's accounts upon finding out what the affiliate was doing, however some casinos, whether via intent or insufficient security policies, continued to be listed on these sites for many months after the activity of this affiliate came to light. Many other brands managed to quickly take action to get themselves removed from the hacked sites (closing the affiliate account down and ensuring that new accounts could not be open).

In early 2016 this group were caught running pirated Net Entertainment games.

The Game Tech Group N.V. license holders were previously licensed by the MGA. After legal consultation the MGA were advised that the terms this group use to limit the maximum allowed bet during non-bonus play contravened EU consumer protection law. On this basis the MGA instructed the license holders to repay confiscated funds tied to a complaint that occurred while they held an MGA license. The Game Tech Group N.V. refused to do so and subsequently became non-responsive.

For references see AffPower Group Player Issues

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Bonuses

 - 3 / 10
200% up to €2000
Max Bonus 2000
Min Deposit 20
Max Bet 30%xb
Type Sticky
Wagering 33x(d+b)
BONUS CODE: NA CLAIM BONUS
Value to Player for:
-€1.48
Bonus Value
low roller
low
mid roller
low
high roller
high
superhigh roller
low

Payout Speed: 5 days

 - 5 / 10

Park Lane Casino state that withdrawals are processed in 5 days.>

Minimum withdrawal - €100

Maximum withdrawal - €5000 every 30 days

Banking options available - Credit/Debit cards, Bank Transfer, Neteller, Skrill (Moneybookers), paysafecard, Sofort, Entropay and Bank Transfers.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 6 / 10

Park Lane Casino use Betsoft software for their instant games and they also provide a selection of: Net Entertainment, Novomatic, GS, NextGen Gaming, ELK, Amaya, Thunderkick, Nektan and 1x2Gaming games. Check out our Betsoft Software Review for more details.

Game selections are as follows:

Instant

Table Games – 22

Jackpot – 10

Live – 5

Slots – 357

Video Poker – 6

Customer Service

 - 10 / 10

Email Testing Record

  • December 2016 - 10 minutes
  • November 2015 - 4 days, 20 hours, 42 mins.
  • June 2015 - 3 hours 32 minutes
  • November 2014 - 10 hours 16 minutes

Licensing

 - 2 / 10

ParkLane hold the following gambling licenses :

  • Curacao eGaming - ParkLane are licensed by Cyberluck, the Curacao eGaming Master License holder. We have had no success contacting this license holder, either directly or via the affected player, about player complaints and consider them to be completely non-responsive. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Park Lane Casino: Israel, Singapore, Turkey, United kingdom, United States and its territories.

Contact Information:

Email: online form.
Live Support: casino website 24/7
Telephone: +357 -2- 5030040
Address : Game Tech NV
Dr. M.J. Hugenholtzweg Z/N
UTS Gebouw
Curacao

Affiliate Program - AffPower.

Restricted Countries

Park Lane does not accept players from the following countries: Israel, Singapore, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Kingdom, United States.

Slots RTP

ParkLane casino do not publish the house edge (RTP) information for any of their slots games.

Comp Points

The Park Lane Casino comp points system is equal in value to our Playtech base for 7/10 in that points are accrued at a rate of 1 for £10 wagered and they are redeemed at a rate of 100 points for £1. However this is true for slots only - for all other games they are worth only 10% of the Playtech system hence their score of 2.

Closing Thoughts

Park Lane Casino are Blacklisted at ThePOGG as a result of their affiliation with AffPower Affiliates and other groups outlined in the body of this review which have significant player issues attributed to them. Players should be aware that their is conflicting information regarding the Welcome Bonus at this venue - it is listed in some places as 200% up to €2000 and in others as 200% up to €1000. For the purposes of this review we have gone with the second since it is cited in the Bonus Terms and Conditions section of the website. Players should note that the minimum withdrawal at this venue is relatively high compared with others at €100. UK players be aware that it is not legal for you to sign-up here but they will allow you to.

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Promotional Terms & Conditions

200% up to €2000
Max Bonus 2000
Min Deposit 20
Max Bet 30%xb
Type Sticky
Wagering 33x(d+b)

This promotion is only available to new players and only once they've made their first deposit.

The Park Lane Welcome bonus currently consists of a bonus of 200% up to €2000.

The minimum deposit that will trigger the bonus is €20.

This bonus has a wagering requirement of 33x(deposit+bonus) for the deposit bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet while playing with this bonus is 30% of the bonus received.

There is no maximum allowed win when playing with this bonus.

This bonus is sticky which means that it can never be withdrawn. Once you have completed the wagering requirement the bonus will be removed from your account at the time of your first withdrawal.

Game Weightings:

  • Slots (all varieties) 100%
  • Blackjack (all varieties), Roulette (all varieties), Casino Poker (all varieties), Baccarat (all varieties), Video Poker (all varieties), Craps (all varieties), Casino War 10%
  • All other games 100%

 

 

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