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English in United Kingdom – your source for reliable information about online gambling.

  • Over 2k complaints managed and $2 million returned to players.
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Pinnacle: Not Recommended

Top Casinos: United Kingdom

Pinnacle Casino

Players from United Kingdom cannot play at Pinnacle casino.


Review last updated – April 2018

Pinnacle are one of the longest running and most reputable sportsbook operations on the market today. Unfortunately their recent decision to withdraw from discussion of player complaints with 3rd party mediators means that we can’t recommend them to players.


 - 3 / 10

Pinnacle have made clear to CasinoMeister that they will not discuss player complaints with 3rd party player complaint services.

For references see Pinnacle Player Issues

You can see the latest updates to Pinnacle Casino's terms and conditions here.

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.


 - 1 / 10
0.3% cashback on all wagers
Max Bonus unlimited
Min Deposit NA
Max Bet NA
Type Cashback on wagers
Wagering NA

The Pinnacle Sports Welcome bonus currently consists of 0.3% cashback on all wagers. There is no limit on the cashback that can be received.

There is no wagering requirement associated with the cashback and it is automatically credited after each wager.

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.




Value to Player for:
Bonus Value
low roller
mid roller
high roller
superhigh roller

Payout Speed: 24h

 - 10 / 10

Using Neteller our reviewers reports withdrawals consistently paid in less than 24 hours.

Banking options available - Visa, MasterCard, Skrill (Moneybookers), Neteller, Entropay, UKash, Bank Transfers, and ClickandBuy

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.



 - 3 / 10

Pinnacle use Global Gaming Live software for their live casino and MultiSlots software for their instant play casino.

Game selections are as follows;


Table Games – 11

Slots – 11

Video Poker – 6

Jackpot – 2

Customer Service

 - 10 / 10

Our reviewer reports positive experiences with Pinnacle Casino customer services.

Email Testing Record

  • December 2016 - 43 minutes
  • June 2015 - 13 minutes
  • November 2014 - 7 minutes
  • June 2014 - 1 hour 32 minutes
  • December 2013 - 1 hour
  • June 2013 - 16 minutes
  • January 2013 - 1st email - 7 minutes


 - 8 / 10

Pinnacles casino hold the following gambling licenses :

  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.
  • Curacao eGaming - We are unsure which Master License holder Pinnacle use and as such we cannot comment on how responsive they'd be to player complaints. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Pinnacle - American Samoa, Curacao, France & French Territories, German state of Baden-Wurttemberg, Guam, Netherlands, Northern Mariana Islands, Puerto Rico, Singapore, South Africa, Spain, The Democratic People's Republic of Korea, Turkey, United Kingdom, United States Minor Outlying Islands, United States, Virgin Islands (U.S.)

Contact Details ;

Email : [email protected]
Address : Pinnacle Sports Head Office
Pater Euwensweg 31

Affiliate Program - Pinnacle Sports Affiliates.

Restricted Countries

Players from United Kingdom NOT accepted.

Pinnacle does not accept players from the following countries:American Samoa, Australia, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Germany, Guam, Netherlands, Netherlands Antilles, Northern Mariana Islands, People's Democratic Republic of Yemen, Puerto Rico, Singapore, South Africa, Spain, Sweden, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Kingdom, United States.


Slots RTP

Pinnacle Casino publish the house edge (RTP) of all of their slots games. It should also be noted that while the selection of slots games is low, all games have a house edge of less than 3% which is well below the industry average.

Comp Points

Pinnacle do not offer a comp point program.

Closing Thoughts

There are many good aspects to Pinnacle's operation, but until they change their policies on the discussion of player complaints we will not recommend players sign-up with them.

Associated By Company

Other Associations

There are no associated casinos to display.

Best Casinos: United Kingdom

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.


The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.