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7.05

Play Cosmo Status: Does not accept players from United States

Play Cosmo Casino

Overview

Review last updated – November 2018.

Play Cosmo Casino operate on the Everymatrix platform and they are licensed in the United Kingdom by the UKGC; they use eCOGRA as their ADR (Alternative Dispute Resolution) service.  The casino offers a selection of games provided by: Net Entertainment, Microgaming, IGT (WagerWorks),  Evolution Gaming, NYX and Play ‘n Go.  Their site has a clean and simple design and their colour palette focuses on grey and purple. Their logo is their name in white with a large white “c” representing a planet circled by a purple ring.

Trustworthiness

 - 7 / 10

Play Cosmo Casino run on the EveryMatrix platform. We have a positive working relationship with the EveryMatrix platform and while there have been some historic complaint issues with some of their properties, we are now confident that we can resolve any issues that come up with their operators.

Assuming any arising issues are resolved, Play Cosmo Casino's Trustworthiness score will increase by one point every 6 months to a maximum of 8.

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Bonuses

 - 5 / 10
100% up to £100
Max Bonus 100
Min Deposit 20
Max Bet 5
Type Cashable
Wagering 40x(d+b)
40 complimentary spins on Jumanji
# of Spins 40
Spin Value 0.10
Max Bet 5
Max Win NA
Wagering NA

The Play Cosmo Welcome bonus currently consists of a bonus of 100% up to £100 plus 40 complimentary spins on Jumanji.

The minimum deposit that will trigger the bonus is £20.

This bonus has a wagering requirement of 40x(deposit+bonus) for the deposit bonus and there is no wagering requirement for the complimentary spins.

The bonus is structured so that only wagering with bonus funds, which are stacked beneath the deposited funds, counts towards the wagering requirement. This also means that bonus restrictions, do not apply while you are wagering with your deposited funds. In other words as long as you are only using deposited funds you can withdraw at any time you like.

The maximum allowed bet while playing with this bonus is £5 on a single round of play.

The maximum allowed win with this bonus is £1000.

The bonus is cashable.

Bonus and associated winnings will expire after 14 days if the wagering requirements are not completed.

Game Weightings:

  • Slots 100%
  • Roulette 10%
  • Blackjack, Video Poker, Baccarat 5%

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

 

 

 

BONUS CODE: WELCOMEMATCH/WELCOMESPIN RECOMMENDED BONUSES
Value to Player for:
£4.22
Bonus Value
low roller
mid
mid roller
mid
high roller
mid
superhigh roller
n/a

Payout Speed: 24 hours

 - 10 / 10

Play Cosmo Casino state that Neteller withdrawals are processed instantly.

Minimum withdrawal - ?

Maximum withdrawal - ?

Banking options available - Credit/Debit cards, Bank Transfer, Neteller, EuTeller, Webmoney, Paysafecard, Skrill (Moneybookers), Trustly, EcoPayz.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 - 10 / 10

Play Cosmo Casino use Net Entertainment software for their instant play casino alongside games from Microgaming, IGT, Evolution Gaming, Playson, NYX and Play 'n Go. Check out our Net Entertainment Software Review for more information.

Game selections are as follows:

Instant

Table Games – 68

Slots – 930

Video Poker – ?

Jackpots - 17

Live - 63

Customer Service

 - 10 / 10

Email Testing Record

  • November 2018 - 13 minutes
  • November 2016 - 6 minutes

Licensing

 - 8 / 10

Play Cosmo Casino hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Play Cosmo Casino currently use eCOGRA. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Play Cosmo does not accept players from the following countries: Australia, South Africa, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

Contact

Contact Details:

Email : Support@playcosmo.com
Address : Play Cosmo
Suite 1A
Level 5
Portomaso Business Tower
Vjal Portomaso
St. Julian's
STJ 4011
Malta

Slots RTP

Play Cosmo Casino do not provide RTP figures for their slots games other than the Net Entertainment ones which have them built into their game files.

Comp Points

Play Cosmo do not appear to offer a comp points program for all players.

Closing Thoughts

The recently cooperative approach of the EveryMatrix team means that we can once again help players who experience problems with this platform's operators. This is a really positive development and we are looking forward to expanding on this relationship in the coming years.

Other Associations

There are no associated casinos to display.

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Promotional Terms & Conditions

100% up to £100
Max Bonus 100
Min Deposit 20
Max Bet 5
Type Cashable
Wagering 40x(d+b)
40 complimentary spins on Jumanji
# of Spins 40
Spin Value 0.10
Max Bet 5
Max Win NA
Wagering NA

This promotion is only available to new players and only once they've made their first deposit.

The Play Cosmo Welcome bonus currently consists of a bonus of 100% up to £100 plus 40 complimentary spins on Jumanji.

The minimum deposit that will trigger the bonus is £20.

This bonus has a wagering requirement of 40x(deposit+bonus) for the deposit bonus and there is no wagering requirement for the complimentary spins.

The bonus is structured so that only wagering with bonus funds, which are stacked beneath the deposited funds, counts towards the wagering requirement. This also means that bonus restrictions, do not apply while you are wagering with your deposited funds. In other words as long as you are only using deposited funds you can withdraw at any time you like.

The maximum allowed bet while playing with this bonus is £5 on a single round of play.

The maximum allowed win with this bonus is £1000.

The bonus is cashable.

Bonus and associated winnings will expire after 14 days if the wagering requirements are not completed.

Game Weightings:

  • Slots 100%
  • Roulette 10%
  • Blackjack, Video Poker, Baccarat 5%

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

 

 

 

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