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5.8

Pocket Casino Status: Not Recommended

Affiliate Program:
Traffillions

Pocket Casino Casino

Overview

Review last updated – February 2015

Pocket casino offer Microgaming games and run on the Progress Play platform.

Trustworthiness

 - 3 / 10

(-1)We find Pocket Casino's dormancy clause for UK players to be predatory as it does not state that before beginning dormancy proceedings every effort will be made to contact the relevant player. Accounts held by UK players are declared dormant after only 6 months of inactivity. We also find their maintenance fee for dormant accounts held by UK players to be unacceptably high at a rate of 10% of the account balance per month.

(-1) Progressive Jackpot Monthly Withdrawal Cap -
Pocket Casino limit withdrawals for winner of Progressive Jackpots to £30,000 per month - since it is the software provider and not the casino that provides the winnings for Progressive Jackpots ThePOGG can see no legitimate reasons for implementing this policy - remember some Progressive Jackpots can pay out hundreds of thousands.

The Traffillions group have been non-responsive to a least one player complaint that we are aware of posted at another dispute mediation portal.

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

For references see Traffillions Group Player Issues

Bonuses

 - 7 / 10
100% up to £500
Max Bonus 500
Min Deposit 10
Max Bet NA
Type Cashable
Wagering 40xb
£10 No Deposit Bonus
Bonus Value 10
Max Bet NA
Max Win 50
Wagering 99xb
BONUS CODE: NA CLAIM BONUS
Value to Player for:
£10.76
Bonus Value
low roller
high
mid roller
high
high roller
low
superhigh roller
high

Payout Speed: 48h

 - 9 / 10

Our reviewer reports withdrawals paid within 48h.

Minimum withdrawal – None listed.

Maximum withdrawal – £1500/week and £3000/month.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), UKash

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 7 / 10

Pocket casino use Microgaming software for their instant play casinos. Check out our Microgaming Software Review.

Game selections are as follows;

Instant

Table Games – 23

Slots – 229

Jackpot – 6

Live – 3

Customer Service

 - 10 / 10

Email Testing Record

  • June 2015 - 4 hours 14 minutes
  • February 2015 - 6 hours 40 minutes

Licensing

 - 8 / 10

Pocket Casino hold the following gambling licenses :

  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Pocket Casino does not accept players from the following countries: Belgium, Belize, British Virgin Islands, Croatia, Cyprus, Denmark, Finland, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Germany, Greece, Hungary, Ireland, Israel, Italy, Lithuania, Luxembourg, Norway, Portugal, Romania, Slovenia, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

Contact

Slots RTP

Pocket casino do not publish the house edge (RTP) information for any of their slots games.

Comp Points

Pocket casino do not appear to offer any form of comp point program.

Closing Thoughts

Casinos running on the Progress Play platform have what we consider to be a predatory dormancy clause for UK players - declared dormant after 6 months and then subject to a 10% of account balance maintenance fee per month. In their Bonus Policy section it states that players from some countries will be subject to increased wagering on bonuses (100x rather than 50x) but players must contact Customer Support for details - it would be more helpful if the restricted countries were just clearly stated for players in the Bonus Policy section in the interests of transparency. Furthermore the three day withdrawal pending status could encourage some players to reverse withdrawals that they would not if the withdrawal processing time was lower. Be aware of this if you are a player that falls into this category. It should be noted that this casino institutes a maximum monthly withdrawal of £30,000 for progressive jackpot winner - not acceptable in our eyes since the casino does not actually provide the winnings for progressives - the software provider does - there is no reason for them not to pay out the whole amount at once.

Not for you?

Check out the very best!
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Not for you?

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Promotional Terms & Conditions

100% up to £500
Max Bonus 500
Min Deposit 10
Max Bet NA
Type Cashable
Wagering 40xb
£10 No Deposit Bonus
Bonus Value 10
Max Bet NA
Max Win 50
Wagering 99xb

This promotion is only available to new players and only once they've made their first deposit.

The Pocket Welcome bonus currently consists of a bonus of £10 No Deposit Bonus plus 100% up to £500.

The minimum deposit that will trigger the bonus is £10.

This bonus has a wagering requirement of 40xbonus for the deposit bonus and 30xbonus for the No Deposit Bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

There is no maximum bet term.

The maximum win from the bonus is 10x the bonus amount or £500, whichever is higher, and the maximum win from the No Deposit Bonus is £50.

The bonus is cashable.

Game Weightings:

  • Slots 100%
  • Scratch Cards 100%
  • Blackjack, Roulette, Jacks or Better, Deuces Wild, Other Games 0%

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

 

 

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