Pocket Casino: Recommended
Pocket Casino is Recommended.
Pocket Casino Casino
Players from United Kingdom are welcome at Pocket Casino casino.
Review last updated – June 2020.
Pocket Casino was established in 2014 and runs on the ProgressPlay platform. Pocket Casino is licensed by the Malta Gaming Authority and the UKGC. They provide a range of games from Microgaming. Their site features a black, green and white colour scheme and their logo features a Spade in a pocket motif.
Below we highlight the terms that players should be aware of when playing with Progress Play run properties.
(-1) Progressive Jackpot Monthly Withdrawal Cap -
Terms limit withdrawals for winner of Progressive Jackpots to £30,000 per month for the Divine Fortune game. Progressive Jackpots are paid by the jackpot contributions that should be collected and ring-fenced at the point each bet is placed. This allows the operator to pay the full balance without any impact on their liquidity or ability to pay other players. If the operator is not paying these wins in full means that the progressive jackpot contributions for this game are being mis-managed.
"8. The maximum withdrawal amount per Account that is regulated by the Malta Gaming Authority is (i) £/$/€ 3,000 or 30,000kr per week, and (ii) £/$/€ 6,000 or 60,000kr per month. In case of progressive jackpots, the winnings can be withdrawn at once in full amount, except in case of Divine Fortune jackpot win where the maximum withdrawal amount per month is £/$/€ 30,000 or 300,000kr. We may, at Our sole discretion, increase these limits to Our valued Players." - 23/09/2018
As of June 2018 Progress Play have informed us that they will no longer share evidence to support their decisions during the management of player complaints. This is a very disappointing shift in policy and appears to have been instigated by the incoming GDPR policies. However having served as an ADR for multiple regulatory authorities our service is very familiar with the requirements of the GDPR and this presents no barrier to the management of player complaints as long as the proper permissions are obtained from the complainant beforehand. We have continued to to manage complaints for several far larger groups than Progress Play without issue since the GDPR has come into place.
While Progress Play have opted out of cooperating with our team to assist the players of their clients, The affiliate program of Pocket Casino - Traffillions - has come to an agreement with their license holder to allow them to manage complaints submitted to this service directly. That being the case, as long as all complaints are managed appropriately, we will consider the Traffillions run Progress Play properties exempt from our standard position on this license.
For references see Progress Play Group Player Issues
|100% up to £100|
|15 complimentary spins on Turn Your Fortune|
|# of Spins||15|
The Pocket Casino Welcome bonus currently consists of a bonus of 100% up to £100 plus 15 complimentary spins on Turn Your Fortune.
The minimum deposit that will trigger the bonus is £25.
This bonus has a wagering requirement of 50xbonus for the deposit bonus. There is no wagering requirement associated with the complimentary spins.
The bonus uses a standard structure where the full balance is locked from the moment of deposit until the wagering requirement has been completed.
Players depositing via Skrill are not eligible to receive this bonus.
There is no maximum bet term associated with this bonus.
The maximum win from the bonus is 3xbonus and the maximum win from the complimentary spins is £20.
This bonus is sticky which means that it can never be withdrawn. Once you have completed the wagering requirement the bonus will be removed from your account at the time of your first withdrawal.
You can receive a maximum of five registration bonuses across the Progress Play license.
The bonus and any associated winnings will expire after 30 days if the wagering requirements are not completed. Complimentary spins expire after 7 days.
- Video Poker and/or Power Video Poker 5%
- Baccarat, Blackjack, Roulette, Jackpot, Table Poker 10%
- Cool Buck, Cool Buck 5 Reels, Forsaken Kingdom, Stardust, Untamed Bengal Tiger, Untamed Giant Panda, Untamed Wolf Pack, Jack Hammer 2, Robin Hood, Tomb Raider, Tomb Raider 2, Dragon Dance. Bikini Party, Big Bad Wolf 0%
- All other games 100%
Available to newly registered players only.
Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.
BONUS CODE: 15TFCLAIM BONUS
Payout Speed: 5 days
Pocket Casino state on their website that it takes up to 3 business days.
Maximum Withdrawal - None.
Minimum Withdrawal - £50 for bank transfer and £2.50 for all other methods.
Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), UKash
We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.CLICK HERE TO JOIN NETELLER
Pocket casino use Microgaming software for their instant play casinos. Check out our Microgaming Software Review.
Game selections are as follows;
Table Games – 23
Slots – 229
Jackpot – 6
Live – 3
Email Testing Record
- June 2020 - no reply.
- May 2018 - 2 hours 22 minutes
- June 2015 - 4 hours 14 minutes
- February 2015 - 6 hours 40 minutes
Pocket Casino hold the following gambling licenses :
- Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.
Players from United Kingdom accepted.
Pocket Casino does not accept players from the following countries:Belgium, Belize, British Virgin Islands, Croatia, Cyprus, Denmark, Finland, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Germany, Greece, Hungary, Ireland, Israel, Italy, Lithuania, Luxembourg, Norway, Portugal, Romania, Slovenia, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.
Pocket casino do not publish the house edge (RTP) information for any of their slots games.
As disappointed as we are with Progress Play's recent vault face in their willingness to assist their own customers, we are equally impressed with a white label client who step forward and take on responsibility for this themselves. We're more than happy to work with programs taking this position.
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