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6.26

Prestige: Closed

Closed status

Top Casinos: United Kingdom

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Prestige: Closed

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Prestige Casino

Players from United Kingdom are welcome at Prestige casino.

Overview

Review last updated - May 2016

As of the 26th of February 2016 Prestige casino has closed.

Prestige are part of the old Crown Solutions group that has been taken over by William Hill.

Trustworthiness

 -  3 / 10

All six of the reviewers working for this site have held accounts with William Hill Casino for several years and experienced no issues.

Historically the William Hill group of casinos has not generate a lot of player complaints, but where it has they have been unwilling to discuss the issues with 3 party mediation services, making it very difficult to assert that they've treated the player fairly.

For references see William Hill Group Player Issues

You can see the latest updates to Prestige casino's terms and conditions here.

Bonuses

 -  6 / 10
Deposit Method Restrictions Deposit Method Restrictions:
Country/Regional Restrictions Country/Regional Restrictions:

BONUS CODE:

CLAIM BONUS
Value to Player for:
Bonus Value

Payout Speed: 4 days

 - 6 / 10

Using Neteller our reviewer reports withdrawals paid within 4 days.

Banking options available - CCredit/Debit cards, Neteller, Skrill (Moneybookers), ClickandBuy, EcoCard, Poli, UKash, Click2Pay, and Bank Transfers

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 -  10 / 10

Prestige use Playtech software for their download casino and instant play casinos. Check out our Playtech Software Review.

Game selections are as follows;

Download

Instant

Table Games – 38

Table Games – 30

Slots – 113

Slots – 107

Video Poker – 15

Video Poker – 15

Live – 6

Live – 3

Jackpots – 25

Jackpots - 23

Customer Service

 -  10 / 10

Our reviewer reports positive experiences with William Hill Casino Club customer services.

Email Testing Record

  • June 2015 - 2 hours 42 minutes
  • November 2014 - 36 minutes
  • June 2014 - 3 hours 8 minutes
  • June 2013 - 1 hour 7 minutes
  • January 2013 - 1st email - 7h 22min

Licensing

 -  8 / 10

Prestige hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Prestige currently use IBAS. You can find further information regarding this regulator's complaint policies here.
  • Gibraltar Gaming Commission - The GGC is one of the more reputable online gaming regulators, but we are aware of a serious software issue where they failed to uphold their own technical standards. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Prestige - Afghanistan, Algeria, Anguilla, Bangladesh, Belgium, Belize, Benin, Botswana, Burkina Faso, Cambodia, Cameroon, Cape Verde Islands, Central African Republic, Chad, Djibouti, Equatorial Guinea, Estonia, Ethiopia, Gabon, Gambia, Greenland, Guinea, Guinea-Bissau, Haiti, Laos, Lesotho, Liberia, Madagascar, Malawi, Maldives, Mali, Mauritania, Mongolia, Montserrat, Morocco, Mozambique, Nepal, Netherlands, Netherland Antilles, Niger, Norfolk Island, Portugal, Rwanda, Saint Vincent And The Grenadines, Samoa, Sao Tome and Principe, Saudi Arabia, Solomon Islands, Somalia, South Africa, Surinam, Swaziland, Thailand, Togo, Tonga, Uganda, Uruguay, Vanuatu, Yemen

Contact Details;

Email : [email protected]
Phone :UK 0800-0149-453 (free)
International +44-203-667-8924
Canada (001)-866-853-2878
Fax : UK 0203-1950-479
International +44-203-195-0478
Canada +44-203-195-0477
Address : Prestige Casino LTD
6/1 Waterport Place
Gibraltar
Affiliate Program - Affiliates United.

Restricted Countries

Players from United Kingdom accepted.

Prestige does not accept players from the following countries: Afghanistan, Asia, Algeria, Africa, American Samoa, Oceania, Bangladesh, Belgium, Belize, Benin, Botswana, Burkina Faso, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Djibouti, Equatorial Guinea, Estonia, Ethiopia, Gabon, Gambia, Greenland, Guinea, Guinea-bissau, Haiti, Lao People's Democratic Republic, Lesotho, Liberia, Madagascar, Malawi, Maldives, Mali, Mauritania, Mongolia, Montserrat, Morocco, Mozambique, Nepal, Netherlands, Netherlands Antilles, Niger, Norfolk Island, Portugal, Rwanda, Saint Vincent and The Grenadines, Samoa, Saudi Arabia, Solomon Islands, Somalia, South Africa, Suriname, Swaziland, Thailand, Togo, Tonga, Uganda, United States, United States Minor Outlying Islands, Uruguay, Vanuatu, Virgin Islands, U.S., Yemen.

Contact

Slots RTP

Prestige publish the House Edge/RTP figures for all of their slots games.

Comp Points

Prestige offer the standard Playtech comp point program - 1 comp point for every £10 wagered and 100 comp points converting to £1 - with the redemption rates improving as you move up the VIP ladder.

Closing Thoughts

The William Hill group's refusal to discuss player complaints is unworkable as far as this site is concerned. We need to know that we will be able to ensure complaints are fairly managed before we would consider recommending an operator to players.

Associated By Company

There are no associated casinos to display.

Best Casinos: United Kingdom

United Kingdom country flag

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.