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blacklisted casino thepogg

This operator is NOT recommended by ThePOGG.com. This could be due to a variety of negative behaviours, from refusing to discuss complaints to suspect gambling software or predatory terms and conditions. We would encourage players to consider alternative operators to play with.

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– Fast response to email support request.

– Non-cooperative with the management of player complaints.

– Long delays on payment of withdrawals.

– No effective regulation. Licensed in name only.


Rabona Casino Review

Review last updated - October 2022.

OVERVIEW | 4.94/10


Rabona Casino and Sportsbook is a gambling property owned and operated by Rabidi N.V. It is licensed in Curacao byCuracao. It offers a range of games from Net Entertainment, Novomatic, Relax Gaming, Pragmatic Play, Yggdrasil Gaming, BF Games, Wazdan, Tom Horn Gaming, Red Rake Gaming, Quickspin, Play'n GO, Evolution Gaming, Elk Studios, Betsoft, Amatic Industries, Just For The Win, Lightning Box, Red Tiger Gaming, Playtech, Nolimit City, Push Gaming, Spinomenal, Amusnet Interactive (Former EGT Interactive), Merkur Gaming, Skywind Group, Hacksaw Gaming, Inspired, Pocket Games Soft, NetGaming, CT Interactive, Light & Wonder, Big Time Gaming, 1x2Games, Playson, Golden Hero Games, Oryx Gaming, Gamomat, Kalamba Games, Givme Games, Iron Dog Studios, Leap and Microgaming. The home page features a white, purple and orange colour theme - its logo is its name in white stylised block capitals - the "o" is in yellow and lower case with a white line resting above it.

TRUSTWORTHINESS | 3/10


Rabona Casino are Not Recommended at ThePOGG as a result of Cadabrus Casino - their sister property through their affiliate program 7 Star Partners - decision not to engage with complaints raised by users of our service. We have no reason to believe Rabona would take a more positive stance.

Rabona will charge customers €5 per month for dormancy after 180 days of inactivity on their player account.

5.3 "You must provide these documents and information within 30 (thirty) days after the request is made. We reserve the right to withhold payment and/or suspend your account until you provide the documents and information we requested, and to permanently close your account if you fail to do so in time. We will usually verify your documents and information within 10 (ten) days after our request is answered in full, however, depending on the circumstances and complexity of a given case, additional time and/or checks may be required to complete verification". (18/10/2022) This term uses a timescale for verification that we consider to be noteworthy.

6.6.4 " We reserve the right to withhold any refund or reverse transaction until the identity of the Player Account User is adequately established to our satisfaction. You agree to provide, in case We demand, your Identity Document (Passport, Driving Licence, Identity Card) and any Proof of Address you may provide (Utility Bill, Bank Statement, Rental Agreement etc.),also, Verification of your Payment Method Ownership may be required. If such documentation is not provided within ten (10) days of our request, then such refund or reverse transaction shall not be effected, Your Player Account shall be closed and You shall forfeit all funds in Your Player Account, such decision shall be final, binding and not subject to appeal." We consider this term player unfriendly - 10 days to submit verification documents before a funds seizure if highly dubious - people go on holidays for 2 weeks plus - not in the spirit of a player friendly approach.(18/10/2022)

BONUSES | 6 / 10


100% up to €500
Max Bonus 500
Min Deposit 20
Max Bet 5
Type Cashable
Wagering 35x(D+B)
Deposit Method Restrictions:
Neteller, Skrill.
Country/Regional Restrictions:
Terms and Conditions

The Rabona Casino Welcome Bonus currently consists of a bonus of 100% up to €500 plus 200 complimentary spins on an undefined game (we will assume Starburst).

The minimum deposit that will trigger the bonus is €20.

This bonus has a wagering requirement of 35x(deposit+bonus) for the deposit bonus. Complimentary spins winnings carry a 40 times wagering requirement.

The bonus uses a standard structure where the full balance is locked from the moment of deposit until the wagering requirement has been completed.

The maximum allowed bet is €5 on any single round of play.

No bonuses for deposits made via Neteller or Skrill.

Bonus for New Zealand capped at €450.

Bonus for Czech Republic capped at €200.

There is no maximum win on the deposit bonus and the complimentary spins carry a maximum allowed win of €80.

This bonus is cashable.

Game Weightings:

  • Slots* ** 100%
  • *Crazy Time, Dream Catcher, Dream Catcher First Person, Monopoly 50%
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  • Live Games excluding baccarat 10%
  • Table Games excluding baccarat 10%
  • Video Poker 10%
  • Plinko 10%
  • Jackpot Games and Baccarat 0%


BONUS: 100% up to €500
Try another casino
Value to Player for:
$4.41
Bonus Value
low roller
mid
mid roller
mid
high roller
mid
superhigh roller
low

Payout Speed: 7 days | 3 / 10


The Rabona Casino website states that Neteller withdrawals can take up to 5 banking days to process. Hence to allow for weekends we allocate a 7 day score.

Minimum withdrawal – €?.

Maximum withdrawal – €500/day; €7,000/week

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 10 / 10


Rabona Casino use Net Entertainment and Microgaming softwares for their instant play casino and a selection of games by: Novomatic, Relax Gaming, Pragmatic Play, Yggdrasil Gaming, BF Games, Wazdan, Tom Horn Gaming, Red Rake Gaming, Quickspin, Play'n GO, Evolution Gaming, Elk Studios, Betsoft, Amatic Industries, Just For The Win, Lightning Box, Red Tiger Gaming, Playtech, Nolimit City, Push Gaming, Spinomenal, Amusnet Interactive (Former EGT Interactive), Merkur Gaming, Skywind Group, Hacksaw Gaming, Inspired, Pocket Games Soft, NetGaming, CT Interactive, Light & Wonder, Big Time Gaming, 1x2Games, Playson, Golden Hero Games, Oryx Gaming, Gamomat, Kalamba Games, Givme Games, Iron Dog Studios, Leap. To find out more check out our Net Entertainment Software Review and Microgaming Software Review.

Game selections are as follows:

Instant

Table Games – 207

Slots – 1300+

Video Poker – ?

Jackpot – 150

Live – 150

Customer Service | 7 / 10


Email Testing Record

  • October 2022 - 17 hours 43 minutes.

Licensing | 2 / 10


Rabona Casino hold the following gambling licenses:

  • Curacao eGaming - Rabona Casino are licensed by one of the Curacao eGaming Master License holders that is unresponsive in the management of player complaints. You can find further information regarding this regulator's complaint policies here.
  • Restricted Countries


    Players from United States NOT accepted.

    Rabona does not accept players from the following countries: Afghanistan, Australia, Belarus, Belgium, Bulgaria, Cote D'ivoire, Cyprus, Denmark, Estonia, France, French Guiana, French Polynesia, French Southern Territories, Iran, Iraq, Israel, Republic of Korea, Lithuania, Malta, Moldova, Netherlands, Netherlands Antilles, Portugal, Romania, Russian Federation, South Africa, Spain, Sweden, Ukraine, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, British, Virgin Islands, U.S..

    Contact


    Contact Information:

    Email :[email protected]

    Slots RTP


    Comp Points


    Rabona offer a VIP system but it is unclear exactly how this operates.

    Closing Thoughts


    Rabona Casino are Not Recommended at ThePOGG since they will not engage in dialogue about complaints brought to us by users of their service. If we cannot intervene to resolve these complaints then it is not in our interests to recommend their services to other users. They have a very player unfriendly verification process allowing them to seize balances if verification documents are not submitted within 10 days. Players beware.

    Associated By Company


    The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

    Other Associations


    We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

    There are no associated casinos to display.

    COMPLAINTS

    Rabona
    Declined

    Rabona - Refund due to casino bot verifying my account

    Read Complaint
    Rabona
    Declined

    Rabona - Gambling problem

    Read Complaint
    Rabona
    Found for the player

    Rabona - Refund

    Read Complaint
    Rabona
    Found for the player

    Rabona - confiscate 430EUR

    Read Complaint
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