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0.9

Real Vegas Status: Blacklisted

Real Vegas Casino

Overview

Review last updated – July 2017

Real Vegas are part of a group of casinos that has a very negative reputation for slow paying players and refusing to discuss players issues with mediation services.

Trustworthiness

 - 0 / 10

Real Vegas are part of the Curgam NV group.

Curgam NV are one of the least player friendly groups on the market right now. There are numerous reports from multiple sources of them taking several months - and in some shocking instances years - to pay players, when payment turns up at all. We have managed multiple complaints that demonstrate this first hand. They will frequently give players assurances about when funds will arrive, fail to deliver and then inform the player that the process has to be started from scratch. This cycle goes on ad nauseam.

Curgam NV also appear to have links to the old Morriyen Investments group - more commonly know to players as the Rome casino group. This is a group of casinos that while inconsistently more responsive to dealing with player disputes, generates a disproportionately high volume of complaints, again mostly related to excessively slow payment of players.

The Curgam NV casinos have previously engaged with some dispute mediation, but have recently dropped all communication with this site. Even where they were responsive they were all promise with no follow through. Whether we actually made any difference to when players received their funds in highly questionable.

During September 2017 links came to light connecting the Real Vegas Group and Cyberrock Entertainment N.V. We consider it highly likely that these groups are managed by the same people.

For references see Cyberrock Entertainment NV Group Player Issues

Bonuses

 - 1 / 10
4900% up to $980
Max Bonus 980
Min Deposit 20
Max Bet NA
Type Sticky
Wagering 120x(d+b)
BONUS CODE: WIN1000 CLAIM BONUS
Value to Player for:
-$19.61
Bonus Value
low roller
low
mid roller
low
high roller
low
superhigh roller
low

Payout Speed: 1+ month

 - 0 / 10

Due to the Not Recommended status none of the reviewers from this site have tested the withdrawal times with this group. Due to the nature and quantity of complaints at various mediation sites, it's likely that withdrawals from this group with take over one month.

Minimum Withdrawal - $20

Maximum Withdrawal - $2000/withdrawal

Banking options available - Credit/Debit cards, Neteller, Wire Transfer, Click2Pay

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 6 / 10

Real Vegas casino use RealTime Gaming software for both their download and instant play casinos. Check out our RealTime Gaming Software Review.

Game selections are as follows;

Download

Table Games – 16

Slots – 45

Video Poker – 24

Customer Service

 - 0 / 10

Email Testing Record

  • December 2016 - No reply
  • December 2015 - 1 Day 23 hour 39 minutes
  • June 2015 - 1 hour 44 minutes
  • November 2014 - 2 minutes
  • June 2014 - 2 minutes
  • December 2013 - No Response
  • August 2013 - No Response

Licensing

 - 2 / 10

RealVegas hold the following gambling licenses :

  • Costa Rica - RealVegas are licensed by the Costa Rican government. This license does not offer the player any protection as there is no body dealing with player complaints. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Real Vegas casino -

Contact Information;

Email : support@realvegasonline.com
jack@realvegasonline.com
Phone : USA & CANADA: 1-877-676-1504
Australia: 1-800-488-891
Italy: 800-788-027
Address : Curgam Malta
DSLR Suite 659
Ftieh Street
Birkirkara Bypass
Birkirkara, BKR 2940

Affiliate Program - RealVegas Cash Affiliates.

Slots RTP

Real Vegas casino do not publish the house edge (RTP) information for any of their slots games.

Comp Points

Real Vegas casino do not appear to offer any form of comp point program.

Closing Thoughts

Real Vegas are unquestionably a very high risk venue to play with and we would strongly encourage any players that do decide to try this casino to keep in mind that if problems do arise, there's very little we'll be able to do to help you.

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Promotional Terms & Conditions

4900% up to $980
Max Bonus 980
Min Deposit 20
Max Bet NA
Type Sticky
Wagering 120x(d+b)

This promotion is only available to new players and only once they've made their first deposit.

The Real Vegas Welcome bonus currently consists of a bonus of 4900% up to $980.

The minimum deposit that will trigger the bonus is $20.

This bonus has a wagering requirement of 120x(deposit+bonus) for the deposit bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

There is no maximum bet term.

The maximum allowed win with this bonus is $200.

This bonus is sticky which means that it can never be withdrawn. Once you have completed the wagering requirement the bonus will be removed from your account at the time of your first withdrawal.

Game Restrictions:

  • You can only play Slots games with this bonus

 

 

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