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blacklisted casino thepogg

This operator is NOT recommended by ThePOGG.com. This could be due to a variety of negative behaviours, from refusing to discuss complaints to suspect gambling software or predatory terms and conditions. We would encourage players to consider alternative operators to play with.

Why not try these great operators instead?

There are no recommended casinos to your country to display.

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– Fast withdrawals.

– Fast response to email support request.

– Non-cooperative with the management of player complaints.

– No effective regulation. Licensed in name only.

– Low value registration incentives.


Red Star Casino Review

Review last updated - August 2021.

OVERVIEW | 5.72/10


With a selection of Microgaming and PlayNGo games and a positive reputation, RedStar casino are worthy of consideration.

TRUSTWORTHINESS | 3/10


We have received multiple complaints against Red Star where the operator has attested that the complaining player has been using bot software on their poker tables, but claims to be unable to provide any supporting evidence as the Microgaming Poker Network will not authorise them to share this information. If bot use could be demonstrated but without supporting evidence this is simply an operator asking us to take their word for what has happened.

RedStar Casino have been non-responsive to player complaints submitted to this service.

For references see RedStar Player Issues

BONUSES | 5 / 10


Max Bonus 100% up to €100
Min Deposit 20
Max Bet 5
Type Cashable
Wagering 40xb
Deposit Method Restrictions:
Country/Regional Restrictions:
Sweden, Norway, Portugal, Albania, Germany, Poland, Hungary, Bulgaria, Romania, Mauritius

Terms and Conditions

The RedStar Welcome bonus currently consists of a bonus of 100% up to €100.

The minimum deposit that will trigger the bonus is €20.

This bonus has a wagering requirement of 40xbonus for the deposit bonus.

The bonus uses a standard structure where the full balance is locked from the moment of deposit until the wagering requirement has been completed.

The maximum allowed bet is €5 on any single round of play.

There is no maximum win on either the deposit bonus or the complimentary spins.

The bonus is cashable.

Players from the following countries are not eligible to receive this bonus – Sweden, Norway, Portugal, Albania, Germany, Poland, Hungary, Bulgaria, Romania, Mauritius

You are only allowed to play slots games with this bonus.

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.


Payout Speed: 24h | 10 / 10


Using Neteller our reviewer reports withdrawals paid within 24 hours.

Minimum withdrawal – $20.

Maximum withdrawal – $3000/day, $9000/week, higher available on request.

Banking options available - Credit/Debit cards, UnionPay, Neteller, Skrill (Moneybookers), WebMoney, Moneta, Qiwi, BitCoin, Wire Transfer, Yandex Money, OKPay, Wallet One, Megafon, MTC, Sofort Banking, LiqPay, Tele2

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 8 / 10


RedStar casino use NetEnt, Microgaming, PlayNGo, BetSoft, NYX Interactive, GamesOs, Tain software Check out our Microgaming Software Review.

Game selections are as follows;

Instant

Table Games – 44

Slots – 437

Video Poker – 16

Jackpot – 8

Live – 7

Customer Service | 10 / 10


Email Testing Record

  • June 2020 - 1 hour 8 minutes .
  • September 2019 - 7 minutes.
  • May 2019 - 2 hours 48 minutes.
  • November 2018 - 25 minutes.
  • December 2016 - 4 minutes
  • June 2015 - 4 minutes
  • November 2014 - 33 minutes
  • June 2014 - 15 minutes
  • December 2013 - 8 minutes

Licensing | 2 / 10


RedStar hold the following gambling licenses :

  • Curacao eGaming - RedStar casino are licensed by Cyberluck, the Curacao eGaming Master License holder. We have had no success contacting this license holder, either directly or via the affected player, about player complaints and consider them to be completely non-responsive. You can find further information regarding this regulator's complaint policies here.

Restricted Countries


Players from United States NOT accepted.

Red Star does not accept players from the following countries: Aruba, Australia, Cyprus, France, French Guiana, French Polynesia, French Southern Territories, Netherlands, Netherlands Antilles, South Africa, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact


Contact Information;

Email : [email protected]
[email protected]

Slots RTP


RedStar casino publish the RTP figures for their PlayNGo slots games.

Comp Points


Red Star casino do not appear to offer a comp point program.

Closing Thoughts


Until RedStar can assert control over their own operation and provide the evidence required to support their claims and grounds for non-payment of players we cannot recommend them.

Associated By Company


The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

Other Associations


We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

There are no associated casinos to display.

COMPLAINTS

Red Star
Found for the player

RedStar - confiscation of funds and closing a legitimate account

Read Complaint
Red Star
Unresolved

Redstar - bot use

Read Complaint
Red Star
Unresolved

Red Star - Blocked account

Read Complaint
Red Star
Unresolved

RedStar - wrongly accused of using bot on poker

Read Complaint
Show all Complaints
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