OVERALL VERDICT
5.96/10

TRUSTWORTHINESS
7/10

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OVERALL VERDICT

5.96/10

PAYOUT SPEED

2/10

Customer Service

0/10

Bonuses

9/10

Software

10/10

Licensing

2/10

WEBSITE

https://richcasino.com/

HISTORICAL OWNERSHIP

Engage Entertainment Group Inc. Celicorp Limited

OWNERSHIP

Fifth Street

AFFILIATE PROGRAM

Rich Affiliate

This casino is not available!

This gambling operator does not accept players from your country.

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– No player complaints requiring operator intervention received so far!

– Competitive incentives for registration.

–

– Long delays on payment of withdrawals.

– Email support takes longer than average to respond.

– No effective regulation. Licensed in name only.

Rich Casino Review

Name: Rich Casino Review
Item: Rich
Rating: 5.96
Author: ThePOGG

Review last updated - August 2022.

OVERVIEW | 5.96/10

Rich Casino is a casino operated by Fifth Street. It is licensed by the master license holder Curacao eGaming in Curacao. They are a sister property to 6 other casinos and 7 bingo sites operating on the Revenue Giants affiliate program. They offer a selection of games from: Betsoft and Rival software platforms. The home page uses a grey colour scheme.

TRUSTWORTHINESS | 7/10

Rich Casino are part of a group of operators that are represented by the Revenue Giants affiliate program and who run on the Fifth Street (previously Engage Entertainment) platform. Historically there have been a number of issues with the operators making up this group that have prevented us managing player complaints appropriately. As of early 2018 we have managed to establish a constructive and positive dialogue with this operator that has allowed us to address the historic issues. We are now confident that any future player issues will be handled in an appropriate manner.

Rich Casino hold a very weak license and as such cannot hold a Trustworthiness score higher than 7.

BONUSES | 9 / 10

200% up to $200
Max Bonus	200
Min Deposit	10
Max Bet	NA
Type	Cashable
Wagering	35x(d+b)

Deposit Method Restrictions:

Country/Regional Restrictions:

Full Rich bonus review

Terms and Conditions

The Rich Casino Welcome bonus currently consists of a bonus of 200% up to $200.

The minimum deposit that will trigger the bonus is $10.

This bonus has a wagering requirement of 35x(deposit+bonus) for the deposit bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

There is no maximum allowed bet term associated with this bonus.

The maximum allowed win is $100.

This bonus is cashable.

Bonus and associated winnings will expire after 7 days if the wagering requirements are not completed.

Game Weightings:

All Slots games 100%

Video Poker 20%

Roulette, Casino War, Mini-baccarat, Keno and Weed Whacker 10%

Blackjack 2.5%

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

BONUS: 200% up to $200

T&CS APPLY

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Value to Player for:

$15.33

Bonus Value

low roller

high

mid roller

high

high roller

low

superhigh roller

mid

Payout Speed: 7 days | 2 / 10

The Rich Casino website states that withdrawals will be paid within 7 business days.

Minimum withdrawal - Not defined.

Maximum withdrawal - £4,000 per week..

Banking options available - Credit/Debit cards, BitCoin

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Click here to join neteller

Software | 10 / 10

Rich Casino currently offer games from both Rival and Betsoft.

Game selections are as follows;

Instant

Table Games – 40

Slots – 720

Video Poker – 106

Live - 13

Customer Service | 0 / 10

Email Testing Record

January 2021 - no response.
June 2020 - won't answer without an account.
September 2019 - 2 days, 3 hours and 1 minute.
May 2019 - 22 hours 54 minutes.
December 2018 - 7 hour 17 minutes.
May 2018 - 1 hour 30 minutes
November 2016 - No Answer
June 2015 - 13 hours 24 minutes
November 2014 - 3 hours 30 minutes
June 2014 - No Response
December 2013 - 47 minutes
June 2013 - 19 hours 5 minutes
April 2013
- 1st email - No Response
- 2nd email - 29 minutes

Licensing | 2 / 10

Rich hold the following gambling licenses :

Curacao eGaming - Rich casino are licensed in Curacao by the Curacao eGaming Master License holder. We have had no success contacting this license holder, either directly or via the affected player, about player complaints and consider them to be completely non-responsive. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Players from United States NOT accepted.

Rich does not accept players from the following countries: Afghanistan, Asia, American Samoa, Oceania, Australia, Belgium, Brunei Darussalam, Bulgaria, Cambodia, Chad, Congo, The Democratic Republic of The Congo, Eritrea, France, French Guiana, French Polynesia, French Southern Territories, Germany, Greece, Guadeloupe, Guam, Guinea-bissau, Haiti, Hong Kong, Iran, Iraq, Israel, Italy, Democratic People's Republic of Korea, Libya, Martinique, Monaco, Myanmar, Netherlands, Philippines, Puerto Rico, Romania, Singapore, Somalia, South Africa, Spain, Sudan, Syrian Arab Republic, Tajikistan, Turkey, Turkmenistan, United Kingdom, United States, United States Minor Outlying Islands, Uzbekistan, Venezuela, Virgin Islands, U.S., Yemen, Zimbabwe.

Contact

Contact Information;

Email :

[email protected]

Slots RTP

Rich casino do not publish the house edge (RTP) information for any of their slots games.

Comp Points

Rich casino do not offer a comp point program.

Closing Thoughts

The recent change in position of Fifth Street's approach to the management of player complaints would have been a great start in itself moving forward, but they've demonstrated that their intentions on this front are legitimate by going back and reviewing historic issues. We're really happy to be giving this group the chance to set the record straight and look forward to developing our relationship with them as time passes.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

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Other Associations

We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.