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– Non-cooperative with the management of player complaints.

– Long delays on payment of withdrawals.

– Email support takes longer than average to respond.

– No effective regulation. Licensed in name only.

– Low value registration incentives.


Rivalo Casino Review

Review last updated - April 2018

OVERVIEW | 2.36/10


Rivalo Casino is operated by 247 SportsInteractive B.V. and it is licensed in Curacao. They are primarily a sportsbook and do not provide any slots games or video poker - they do provide 4 live casino games. Their site is typical of a sportsbook in design - it is plain and text driven - it features a palette of: blue, white and orange.  The site is not the easiest to navigate as a result of its design - sections are hidden within other sections.

TRUSTWORTHINESS | 6/10


Rivalo Casino have no complaints logged at any of the other major gambling portals and have been responsive to complaints submitted to this site.

Maximum Win Clause(-2) - Rivalo Casino specify that the maximum win allowed is £100,000.

BONUSES | 1 / 10


Deposit Method Restrictions:
Country/Regional Restrictions:

Payout Speed: 30+ days | 0 / 10


Rivalo casino state on their website that payments of winnings can be delayed by up to 30 days.

Minimum Withdrawal:

  • Credit/Debit - €10
  • Paysafecard - €10
  • EcoPayz - €10
  • Neteller- €1
  • Skrill- €1
  • Bank Transfer- €25

Maximum Withdrawal:

  • Credit/Debit - €5,000
  • Paysafecard - €7,500
  • EcoPayz - €1,000
  • Neteller- €10,000
  • Skrill- €10,000
  • Bank Transfer- €100,000

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), Bank Transfer, Ecopayz, PaySafeCard.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 1 / 10


Rivalo Casino only offer live games and we cannot determine who provides them.

Game selections are as follows:

Live

Live - 4

Customer Service | 0 / 10


Email Testing Record

  • December 2016 - Need to register to get support
  • November 2015 -
  • June 2015 - 1 hour 2 minutes

Licensing | 2 / 10


Rivalo Casino hold the following gambling licenses :

  • Curacao eGaming - Rivalo are licensed by the Curacao Interactive Licensing (CIL) Master License holder. We have not managed any complaints via this Master License holder and ss such we cannot comment on how effective contacting their regulator would be in case of a complaint. You can find further information regarding this regulator's complaint policies here.

Restricted Countries


Players from United States NOT accepted.

Rivalo does not accept players from the following countries: Australia, South Africa, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact


Contact Information:

Email : [email protected]
Email : [email protected]
Live Support:On casino website./td>

Slots RTP


Since Rivalo do not have any slots games we have given them the average score for this category.

Comp Points


Rivalo Casino do not appear to offer a comp points system for players.

Closing Thoughts


Rivalo Casino are part of a larger sportsbook targeting organisation. They only offer 4 live casino games - no slots, video poker or jackpot games at all. It cannot be determined what software provider they are using from their site. There are no clear clauses relating to dormancy at this venue so we cannot elucidate on this. The sign-up bonus does not give specifics as to games weightings or wagering requirements and so its true value cannot be calculated. Players should be aware that there is a maximum win clause in place at this venue - it states that the maximum allowed win is £100,000. Also - the casino state that payments may take up to 30 days to come through.

Associated By Company


The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

Other Associations


We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

There are no associated casinos to display.

COMPLAINTS

Rivalo
Resolved

Rivalo - not proccess my withdrawal

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Rivalo
Resolved

Rivalo - dont have withdraw method

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Rivalo
Resolved

Rivalo - Withdrawal Hassle

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Rivalo
Resolved

Rivalo - Bet does not pay

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