Roxx Casino Casino

The iTains group appear to have engaged in highly questionable behaviour, dropping the player's maximum allowed bet to an unfeasible low level to meet the required wagering requirements. They subsequently directed the player to contact their regulator who were responsive in a very basic form but made no reasonable efforts to independently review the situation or assist the player.

When we approached them about the same complaint the only response they offered was to once again direct the player to their regulator.

For references see iTain N.V. Group Player Issues

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Roxx Casino do not provide any information about their payout speed on their website. As they do not accept US players we will base our rating on a payment speed of 5 days.

Minimum withdrawal - No information provided.

Maximum withdrawal - No information provided.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), Bank Transfer, EcoCard, AstroPay, PaySafeCard

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Roxx Casino use Elk Studios and NextGen Gaming software for their instant play casino.

Game selections are as follows;

Email Testing Record

• August 2017 - 57 minutes.

RoxxCasino hold the following gambling licenses :

• Curacao eGaming - RoxxCasino are licensed by the Curacao eGaming Master License holder. Our experience of dealing with this Master License holder is they are typically non-responsive to player complaints and where we have seen them respond their approach is minimalist and offers no real support to players. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with RoxxCasino - Netherlands, South Africa, United Kingdom, United States of America and other U.S. territories

Contact Details;

Players from United Kingdom NOT accepted.

Roxx Casino does not accept players from the following countries: Netherlands, South Africa, United Kingdom, United States, United States, United States Minor Outlying Islands, Virgin Islands, U.S., Virgin Islands, U.S..

Roxx Casino do not publish the RTP or House Edge figures for their slots games.

Roxx Casino do offer a comp point program. Points are accrued at the following rates:

• All Baccarat, Blackjack and Roulette games & Craps 1 point for every €1 wagered
• Battle Cards, Red Dog, Poker & Video Poker games 2 points for every €1 wagered
• all Slot & Instant games 3 points for every €1 wagered

Points can be redeemed at a rate of €1 for every 1000 points. This is comparable to the standard Playtech comp point program at the bottom level and 3x better for slots and instant games.

Having seen both the responses given to a player when dealing with a complaint and the responses they gave to their regulator we're entirely unhappy with the professionalism shown by the iTains N.V. group. That they then flatly refused to discuss the complaint with us just reinforces this poor opinion.

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