MENU

Get up to 19

exclusive bonuses

What's so special about

our bonus reviews?


  • only recommended casinos
  • full wagering requirements
  • terms & conditions analysis
  • bonus value calculation
We respect your privacy and won't share your email address.
[X] Close this form and return to site
1.55

Ruby Slots Status: Blacklisted

Ruby Slots Casino

Overview

Review last updated – July 2017

Far from sparkling like a precious stone, Ruby Slots are part of the Gambling Wages group. While most payment issues with this group do appear to eventually get resolved, the frequency of player complaints is alarming.

Trustworthiness

 - 0 / 10

Due to their Not Recommended status we did not feel comfortable sending a review to any of the venues that previously made up the Virtual group.

The history of the various casino properties involved with the Virtual group is a long and negative one that focuses on a failure to pay players and where they did, payment taking excessive time. The latter of these issues certainly persists today.

Our December 2013 update found that the Ace Revenue/GWages groups are now trying to atone for the issues of the past. Before we would consider changing our stance on these casinos, the complaint volume would have to drop considerably and no further negative behaviour would have to take place in the next three years.

Unfortunately, during 2016, a large number of slow payment issue again began to crop up across this group. While the groups representatives have been very cooperative and the majority of issues do appear to get resolved, until such time as there is a significant drop off in these types of issues we can't justify changing the status of this group.

Unfortunately, during 2016, a large number of slow payment issue again began to crop up across this group. While the groups representatives have been very cooperative and the majority of issues do appear to get resolved, until such time as there is a significant drop off in these types of issues we can't justify changing the status of this group.

For references see Virtual Group Player Issues

Bonuses

 - 6 / 10

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus;

250% up to $2500.

Sticky - Can never be withdrawn. At the time of your first withdrawal the bonus will be removed from your account.

Wagering Requirements;

  • Slots - 0xbonus

Adjustments to ratings;

  • Deposit Method Restrictions (-1) - You are not allowed a bonus if you deposit using Neteller or Moneybookers.
  • Game Restrictions (-1) - You are only allowed to play Slots, Keno and Bingo games

Game Weightings (already account for in Wagering Requirements)



Notes



Payout Speed: 2+ months

 - 0 / 10

Due to their Not Recommended status we have not tested the withdrawal time at the any of the casinos in the Ace Revenue or Gambling Wages group. Due to the massive quantity of complaints related to slow payments from these groups, we believe withdrawals will take a minimum of 2 months.

Minimum Withdrawal - None listed.

Maximum Withdrawal - $2000/week.

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, Click2Pay

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 6 / 10

Ruby Slots casino use RealTime Gaming software for both their download and instant casino. Check out our RealTime Gaming Software Review.

Download

Instant

Table Games – 18

Table Games – 17

Slots – 97

Slots – 29

Video Poker – 18

Video Poker – 28

Jackpots - 10

Jackpots - 0

Customer Service

 - 0 / 10

Email Testing Record

  • December 2016 - No Response
  • December 2015 - 6 hours 38 minutes
  • June 2015 - 11 hours 8 minutes
  • November 2014 - 2 hours 14 minutes
  • June 2014 - 5 hours 56 minutes
  • August 2013 - 5 hours 12 minutes

Licensing

 - 0 / 10

RubySlots casino do not provide any license information on their website.

The following countries are restricted from participation with Ruby Slots casino – Afghanistan, Albania, Algeria, Angola, Antigua and Barbuda, Armenia, Azerbaijan, Bahrain, Bangladesh, Belarus, Belize, Benin, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, British Indian Ocean Territories, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Camaroon, Canada, Cape Verde, Central African Republic, Chad, China, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Costa Rica, Cote D'Ivoire, Croatia, Cuba, Curacao, Cypress, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethopia, Falkirk Island, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Ghana, Gibraltar, Greenland, Grenada, Guadeloupe, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Heard Island and McDonald Island, Honduras, Hong Kong, Hungary, India, Indonesia, Iran, Iraq, Isle of Man, Israel, Italy, Jamacia, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, North Korea, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Macao, Macedonia, Madagascar, Malawi, Malyasia, Maldives, Mali, Malta, Mauritania, Mauritius, Micronesia, Moldova, Mongolia, Montenegro, Morocco, Mozambique, Myanmar, Nagorno-Karabakh, Namibia, Nauru, Nepal, Nicaragua, Niger, Nigeria, Oman, Pakistan, Palau, Palestine, Panama, Papa New Guinea, Paraguay, Peru, Philippines, Pitcairn, Poland, Qatar, Reunion, Romania, Russia, Rwanda, Saint Barthelemy, Saint Helena Ascension and Tristan da Cunha, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Sint Maarten, Slovakia, Slovenia, Solomon Islands, Somalia, South Georgia and the South Sandwich Islands, South Sudan, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, Uzbekistan, Vanuatu, Vietnam, Wallis and Futuna, Western Sahara, Yemen, Zambia, Zimbabwe

Contact Information;

Email : support@rubyslots.com
ccprocessing@rubyslots.com
withdrawals@rubyslots.com
Phone : Toll Free 1-877-767-6929
Fax : 1-866-308-6010

Restricted Countries

Ruby Slots does not accept players from the following countries: Afghanistan, Albania, Algeria, Angola, Antigua and Barbuda, Armenia, Azerbaijan, Bahrain, Bangladesh, Belarus, Belize, Benin, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, British Indian Ocean Territory, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Central African Republic, Chad, China, Cocos [Keeling] Islands, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Costa Rica, Croatia, Cuba, Cyprus, Czech Republic, Côte d’Ivoire, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Ghana, Gibraltar, Greenland, Grenada, Guadeloupe, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Heard Island and McDonald Islands, Honduras, Hong Kong SAR China, Hungary, India, Indonesia, Iran, Iraq, Isle of Man, Israel, Italy, Jamaica, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Macau SAR China, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Mauritania, Mauritius, Micronesia, Moldova, Mongolia, Montenegro, Morocco, Mozambique, Myanmar [Burma], Namibia, Nauru, Nepal, EU, Nicaragua, Niger, Nigeria, North Korea, Oman, Pakistan, Palau, Palestinian Territories, Panama, Panama Canal Zone, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn Islands, Poland, Qatar, Romania, Russia, Rwanda, Réunion, Saint Barthélemy, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Georgia and the South Sandwich Islands, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, Uzbekistan, Vanuatu, Vietnam, Wallis and Futuna, Western Sahara, Yemen, Zambia, Zimbabwe.

Slots RTP

No RTG casino that we are aware of publishes their slots house edge (RTP) information.

Comp Points

The Ruby Slots comp point program offers 1 comp point for every $10 wagered on any game and every 100 comp points can be redeemed for $1. This is in line with the Playtech standard comp point program and above average for the industry.

Closing Thoughts

There's not many positives to be found when discussing Ruby Slots. Their extensive bonuses seem designed to compensate for the weak reputation this group has earned.

Not for you?

Check out the very best!
Deposit Guarantee Casinos

Not for you?

Check out the very best!
Deposit Guarantee Casinos