OVERALL VERDICT
6.98/10

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OVERALL VERDICT

6.98/10

PAYOUT SPEED

5/10

Customer Service

8/10

Bonuses

9/10

Software

5/10

Licensing

10/10

WEBSITE

OWNERSHIP

Aspire Global International Ltd

AFFILIATE PROGRAM

Scratchcard Heaven Affiliate

This casino is closed!

This operator has ceased operation and is no longer available to play with.

We recommend you to enjoy your time elsewhere:

There are no recommended casinos to your country to display.

– No player complaints requiring operator intervention received so far!

– Fast response to email support request.

– Operator subject to strong regulatory requirement.

– Competitive incentives for registration.

–

– Long delays on payment of withdrawals.

Scratchcard Heaven Casino Review

Name: Scratchcard Heaven Casino Review
Item: Scratchcard Heaven
Rating: 6.98
Author: ThePOGG

Review last updated - June 2020.

OVERVIEW | 6.98/10

Scratchcard Heaven casino are part of the Aspire Global group. They are licensed in the United Kingdom by the UKGC and Malta by the MGA. They use Net Entertainment, NextGen Gaming and Amaya. Their site uses a white and navy blue colour scheme and looks a little out of date.

TRUSTWORTHINESS | 6/10

Scratchcard Heaven casino are part of the Aspire Global group. While this group has been reluctant to discuss complaints in the past, we now have a working relationship with their management. Alongside this the Aspire Global group have a widely positive reputation within the industry. As such we're now happy to list some of their properties as Recommended.

There are a small number of operators on this platform that have negative histories prior to their partnership with the Aspire Global group and as such we would recommend players ensure they read the reviews for each individual property rather than applying the reputation of the group as a whole to all properties.

Assuming that Scratchcard Heaven casino maintain their positive reputation their Trustworthiness stat will increase by 1 point for every 6 months with no unresolved issues to a maximum of 8.

BONUSES | 9 / 10

100% up to €200
Max Bonus	200
Min Deposit	10
Max Bet	5.50/15%xb
Type	Cashable
Wagering	35xb

Deposit Method Restrictions:

Country/Regional Restrictions:

Full Scratchcard Heaven bonus review

Terms and Conditions

The Scratchcard Heaven Welcome bonus currently consists of a bonus of 100% up to €200 plus 20 complimentary spins on Starburst.

The minimum deposit that will trigger the bonus is €10.

This bonus has a wagering requirement of 35xbonus for the deposit bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet is €5.50 of 15% of the bonus, whichever is greater, on any single round of play.

There is no maximum win on either the deposit bonus or the complimentary spins.

The bonus is cashable.

Game Weightings:

All Netent games , Big Bad Wolf, Treasure Island, Diamond Tower, Serengeti Diamonds, Frog N flies, Medusa 2, Foxin wins, Moon Temple, King Kong, Creature from the Black Lagoon, Frankenstein, Crime Scene, Thunderstruck II, Mermaids Millions, Alaskan Fishing, What A Hoot, Football Star, Bikini Party, Game of Thrones, Bar Bar Black Sheep, Avalon, Immortal Romance, Double Play Superbet, Spin Sorceress, Witch Pickings, Poltava, DJ Wild, Lost Vegas 50%

All Blackjack games, Magic Spinner 10%

All Video Poker games, All Roulette games, All Quick Play games, Hi Lo Fever, All Baccarat games, 3 Card Poker, Blood Suckers, Jackpot 6000, Keno, Cloud Quest, Tower Quest, Pearls of India 0%

All other games 100%

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

BONUS: 100% up to €200

T&CS APPLY

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Value to Player for:

$17.11

Bonus Value

low roller

high

mid roller

high

high roller

high

superhigh roller

high

Payout Speed: 5 days | 5 / 10

The Scratchcard Heaven website states that Neteller withdrawals will be paid within 3 business days (5 days).

Minimum Withdrawal - €10

Maximum Withdrawal - €10000/month.

Banking options available - Visa, MasterCard, Moneybookers (Skrill), Neteller, EntroPay, PaySafeCard, UKash, Click2Pay

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Click here to join neteller

Software | 5 / 10

Scratchcard Heaven use Net Entertainment, NextGen Gaming and Amaya software with a very limited selection of games.

Game selections are as follows;

Instant

Table Games – 5

Slots – 211

Video Poker – 2

Live – 10

Customer Service | 8 / 10

Email Testing Record

July 2017 - 11 hours 47 minutes.

Licensing | 10 / 10

ScratchcardHeaven hold the following gambling licenses :

United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. ScratchcardHeaven currently use IBAS. You can find further information regarding this regulator's complaint policies here.
Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

The following countries are allowed to participation with ScratchcardHeaven - South Africa, United States

Contact Information;

Email :

[email protected]

Restricted Countries

Players from United States NOT accepted.

Scratchcard Heaven does not accept players from the following countries: American Samoa, Oceania, Australia, Guam, South Africa, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact

Slots RTP

Scratchcard Heaven only publishes the House Edge/Return to Player (RTP) figures for their Net Entertainment slots games.

Comp Points

Scratchcard Heaven do run a comp point program. For every €40 wagered on any game you will earn 1 comp points. Comp points can be redeemed for bonuses at a rate of 35 comp points to €1. These bonuses carry standard wagering requirements.

Closing Thoughts

Scratchcard Heaven and the Aspire Group have a generally good reputation across the industry, generating low levels of complaints, and they've now reached an agreement with ThePOGG to ensure future complaints are managed appropriately.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

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Other Associations

We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.