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8.1

ShadowBet Status: Does not accept players from United States

Affiliate Program:
Shadow Affiliates

ShadowBet Casino

Overview

Review last updated – May 2019.

Shadow Bet Casino are one of the most notable casinos to run on the iGamingCloud platform.  This group are dual licensed – firstly in Malta by the MGA and secondly in the United Kingdom by the UKGC.  They offer a range of games by: Play ‘n Go, NYX Gaming, Yggdrasil, Quickspin, Thunderkick, Scientific Games, ELK StudiosNet Entertainment and Microgaming. The home page features a dark grey and yellow colour pallet. ShadowBet currently have no outstanding complaints at any of the major gambling portals.

Trustworthiness

 - 12 / 10

ThePOGG.com serves as an Alternative Dispute Resolution (ADR) service for Shadow Bet Casino as part of their MGA license requirements. This means that we can offer legally binding rulings for all complaints submitted to this service from jurisdictions subject to the MGA license.

Shadow Bet casino have accepted ThePOGG Deposit Guarantee seal. This means that they've agreed in advance that they will discuss player complaints as long as they have written permission from the player and no funds will be confiscated from players without clear breach of terms. In return we guarantee your deposits with Shadow Bet casino. Read more about our guarantee here.

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Bonuses

 - 5 / 10
100 complimentary spins on Rich Wilde and the Book of the Dead
# of Spins 100
Spin Value 0.10
Max Bet 2
Max Win NA
Wagering 35xw

The ShadowBet Casino Welcome bonus currently consists of 100 complimentary spins on Rich Wilde and the Book of the Dead. A 100% deposit bonus is also available to non-UK players.

The minimum deposit that will trigger the bonus is £20.

The complimentary spins carry a 35xwinnings wagering requirement.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet with this bonus is £2.

There is no maximum allowed win with the complimentary spins.

The bonus is cashable.

Only players resident in the UK are eligible to claim this bonus. Other bonuses available in other jurisdictions.

Deposits via Neteller or Skrill are not eligible to receive this bonus.

The complimentary spins are awarded in five lots of 20 spins over the first five days of registration. Each batch has an expiry period of 24 hours.

Game Weightings:

  • Slots, Jackpot games 100%
  • Table games, Live casino 0%
  • Other 50%
  • Dead or Alive, Jackpot 6000, Lucky 8 Line, Tower Quest, Blood Suckers, Pearls of India, Hidden Valley, 1429 Uncharted Seas, The Wish Master, Kings of Chicago, Castle Builder, Go Bananas, Subtopia, Cashapillar, Simsalabim, Zombies, Dragon Island, Robin Hood, Demolition Squad, Greedy Goblins, Supernova 0%
  • Tower Quest, Mega Fortune, 300 Shields, Hall of Gods, The Wish Master, Devils Delight, Arabian Nights Excluded

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

 

 

Deposit Method Restrictions: Neteller and Skrill for UK
BONUS CODE: NA RECOMMENDED BONUSES
Value to Player for:
£3.14
Bonus Value
low roller
high
mid roller
mid
high roller
low
superhigh roller
n/a

Payout Speed: 24h

 - 10 / 10

ShadowBet state that their withdrawals to ewallets are instant.

Minimum withdrawal - £20

Maximum withdrawal - £5000 per withdrawal

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), Zimpler, Trustly Bank Transfer.

There is a fee of £2.50 on withdrawals.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 - 6 / 10

ShadowBet Casino use Net Entertainment, Microgaming and Betsoft software with a very limited selection of games.

Game selections are as follows;

Instant

Table Games – 20

Slots – 354

Video Poker – 2

Live – 15

Jackpot – 22

Customer Service

 - 10 / 10

Email Testing Record

  • May 2019 - 1 hour 22 minutes.
  • December 2018 - 9 minutes
  • August 2017 - 1 hours 7 minutes.

Licensing

 - 10 / 10

ShadowBet hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. ShadowBet currently use IBAS. You can find further information regarding this regulator's complaint policies here.
  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. ThePOGG.com acts as the ADR service used by Shadow Bet for their MGA license. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

ShadowBet does not accept players from the following countries: Afghanistan, Algeria, American Samoa, Australia, Belgium, Bouvet Island, British Indian Ocean Territory, Bulgaria, Comoros, Cyprus, Czech Republic, Denmark, Ecuador, Estonia, Ethiopia, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Greece, Greenland, Guam, Hong Kong SAR China, Hungary, India, Indonesia, Iran, Iraq, Ireland, Israel, Italy, Jordan, Kuwait, Libya, Malaysia, Marshall Islands, Montenegro, Myanmar [Burma], New Caledonia, Nigeria, North Korea, Northern Mariana Islands, Pakistan, Palestinian Territories, Philippines, Poland, Portugal, Puerto Rico, Romania, Singapore, Slovenia, Somalia, South Africa, South Georgia and the South Sandwich Islands, South Korea, Sudan, Sweden, Syria, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States, Vatican City, Western Sahara, Yemen.

Contact

Contact Information;

Email : crew@shadowbet.com
Address : GB Buildings
Penthouse, Watar Street
Ta’ Xbiex
XBX 1301
Malta

Slots RTP

Despite it being required by the UKGC license ShadowBet do not publish the RTP figures for all of their games.

Comp Points

ShadowBet Casino do not appear to offer any form of comp point program.

Closing Thoughts

The casinos operating on the MT SecureTrade white label have garnered a good reputation over several years of operation and their licensors are credible and, in the main, player focused. That we function as an ADR service for this license provider under their MGA license gives us a very high degree of confidence that players signed-up with Shadow Bet Casino will be treated fairly.

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