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5.45

Sky Vegas Status: Not Recommended

Sky Vegas Casino

Overview

Review last updated – July 2017
Part of the broadcasting giant BSkyB, Sky Vegas Casino was initially founded in 2003, when it only offered 3 games. You can rest assured that Sky Vegas has come a very long way since then, now offering a full casino package alongside associated TV channel.

Trustworthiness

 - 3 / 10

4 out of our 6 reviewers have accounts with Sky Vegas Casino and have in over a year have had no issues.

There has been an issue with one of their slots games where Sky Vegas claim a malfunction was causing the game to pay out when it shouldn't have. This has led to various claims by players at CasinoMeister that Sky Vegas are threatening legal action against then and other claims that various social network messages have been deleted. We cannot verify of any of these claims however Sky Vegas’s refusal to comment on this issue certainly doesn’t help their credibility. None of these claim were made as official complaints, so while there does seem to be some weight to them, we cannot confirm whether they were anything more that internet moaning or whether any of the affected players did take this issue through the courts.

The Sky Vegas affiliate program - Affiliate Hub - has retroactively enforced new terms and conditions on old affiliates, reducing the revenue levels that were previous promised for the traffic received.

For references see Sky Vegas Player Issues

Due to the design of their website, we are unable to monitor the terms and conditions at Sky Vegas casino.

Bonuses

 - 10 / 10
400% up to £40
Max Bonus 40
Min Deposit 10
Max Bet NA
Type Cashable
Wagering 40x(d+b)
£10 No Deposit Bonus
Bonus Value 10
Max Bet NA
Max Win NA
Wagering 20xb
BONUS CODE: NA RECOMMENDED BONUSES
Value to Player for:
£25.65
Bonus Value
low roller
high
mid roller
high
high roller
mid
superhigh roller
mid

Payout Speed: 24h

 - 10 / 10

Using Neteller all of our reviewers report withdrawal normally paid within 12 hours but at most 24 hours. In at least one case when a reviewer went on live support their payout was made instantly!

Banking options available - Credit/Debit cards, Bankwires, Neteller, Skrill (Moneybookers), and Paypal

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 - 0 / 10

Sky Vegas primarily use WagerWorks software platform for their instant play casino, although they do offer a range of non-WagerWorks slots games. Check out our WagerWorks Software Review.

Game selections are as follows;

Instant

Table Games – 35

Slots – 126

Video Poker – 3

Live - 3

Jackpots - 24

Customer Service

 - 0 / 10

As mentioned above our reviewers have only positive reports when it comes to their communications with the Sky Vegas customer support team.

Email Testing Record

  • December 2016 - No email support
  • June 2015 - 11 minutes
  • November 2014 - No Response
  • December 2013 - 3 hours 34 minutes
  • June 2013 - 1 hour 7 minutes
  • January 2013 - 1st email - 1 hour 9 minutes

Licensing

 - 10 / 10

SkyVegas hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. SkyVegas currently use IBAS. You can find further information regarding this regulator's complaint policies here.
  • Alderney Gambling Control Commission - The AGCC are one of the stronger regulatory authorities operating within the online gambling market. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Sky Vegas -

Contact Details;

Phone : 08000 725 181 UK
08000 724 777 UK
1800 928 949 ROI
00 44 1423 533 104 International
Fax : 01133 895999
Address: Sky Vegas
2 Wellington Place
Leeds
LS1 4AP

Affiliate Program - Affiliate Hub.

Restricted Countries

Sky Vegas does not accept players from the following countries: U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

Slots RTP

Sky Vegas publish the house edge information (RTP) for all of their slots games.

Comp Points

Sky Vegas are currently running a Stakeback promotion that is equivalent to a compl point program. For every £1 wagered you earn 1 point and at the end of the month you will receive £1 bonus for every 200 points you have earned. Different games accrue points at different rates.

  • Slots game £1 = 1 point
  • Instant games £2 = 1 point
  • Table games £10 = 1 point

On accural rate alone this program is 5 time better than the standard Playtech comp point program for slots and only half as good for table games. However as the points can only be redeemed once a month and are turned into a bonus with 25xbonus wagering requirement and the maximum you can earn is £250, this program is a little weaker than industry average.

Closing Thoughts

Sky Vegas are backed by a huge company and use one of the best instant play software platforms on the market. However their treatment of both players and affiliates has been far from stellar.

Associated Casinos

There are no associated casinos to display.

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Promotional Terms & Conditions

400% up to £40
Max Bonus 40
Min Deposit 10
Max Bet NA
Type Cashable
Wagering 40x(d+b)
£10 No Deposit Bonus
Bonus Value 10
Max Bet NA
Max Win NA
Wagering 20xb

This promotion is only available to new players and only once they've made their first deposit.

The SkyVegas Welcome bonus currently consists of a £10 No Deposit Bonus plus a bonus of 400% up to £40.

The minimum deposit that will trigger the bonus is £10.

This bonus has a wagering requirement of 40x(deposit+bonus) for the deposit bonus and 20xbonus for the No Deposit Bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet while playing with this bonus is 30% of the bonus amount received.

There are no maximum win terms associated with these bonuses.

The bonuses are cashable.

Game Weightings:

  • Slots 100%
  • Table Games 100%
  • Super Monopoly Money 0%

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

 

 

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