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3.20

Slot Shack:

Top Casinos: United Kingdom

Slot Shack: Not Recommended

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Slot Shack is not recommended!.

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Slot Shack Casino

Players from United Kingdom are welcome at Slot Shack casino.

Overview

Review last updated - June 2019

Slot Shack is part of an extensive group of bingo and slots providers running on the Jumpman Gaming Limited platform. It holds dual licenses with the AGCC in Alderney, and the UKGC  in the United Kingdom- it uses eCOGRA as its ADR for UK players lodging complaints. Slot Shack is platform mates with over 84 other bingo and slots sites and full details of all of its sister properties can be found on the UKGC license page for Jumpman Gaming Limited. Slot Shack offer a range of games - mainly slots games by: NYX Gaming, Quickspin, Chance Interactive, Foxium, PariPlay, NextGen Gaming, iSoftBet, IWG, Gamery, ELK Studios, Net Entertainment and Microgaming. Slot Shack's site design is simple but sweet - all focusing on the idea of the rough, hand-built and thrown together wooden outbuilding synonymous with basic living. The logo is the casino name with the "slot" rendered in navy scroll style writing and the "shack" made to look like it is nailed together with rough wooden planks. Slot Shack currently have no outstanding complaints at any of the major gambling portals.

Trustworthiness

 -  2 / 10
Slot Shack are Not Recommended as a result of their dormancy/inactivity clause which we consider to be predatory. It states that players that have not been active for 180 days will receive an email to that effect and then all funds in their account will be forfeit to the company. Dormancy/Inactivity should never be used an excuse to seize a full balance. Furthermore Slot Shack do not exclude Progressive Jackpots from their maximum withdrawal limits - since Progressive Jackpot winnings are paid by the software provider and not the site operator, there is no excuse for withholding full payment from Progressive Jackpot winners. In addition the T&Cs state that players that self-exclude at Slot Shack will have their accounts at sister properties but no details are given as to what these numerous properties actually are.

As of June 2019 Jumpman Gaming have indicated that they will not cooperate with the management of complaints submitted to this service.

For references see Jumpman Gaming Group Player Issues

Bonuses

 -  0 / 10
Deposit Method Restrictions:
Country/Regional Restrictions:

BONUS CODE:

CLAIM BONUS
Value to Player for:
Bonus Value

Payout Speed: 12 days

 - 0 / 10

The Slot Shack website indicates that some withdrawals can take up to 12 working days.

Maximum withdrawal - £1,000 per day; £3,000 per week; £5,000 per month.

Minimum withdrawal - £30.

Banking options available - Credit/Debit cards, Paypal, Paysafecard and PaybyMobile.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 -  5 / 10

Slot Shack Casino use Net Entertainment, Microgaming, NextGen Gaming, Elk Studios software and games by: NYX Gaming, Quickspin, Chance Interactive, Foxium, PariPlay, iSoftBet, IWG and Gamery.

Game selections are as follows:

Instant

Table Games – 3

Slots – 283

Video Poker – 3

Live – 0

Jackpot – 2

Customer Service

 -  9 / 10

Email Testing Record

  • October 2017 - 3 hours 48 minutes.

Licensing

 -  10 / 10

Slot Shack hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Slot Shack currently use eCOGRA. You can find further information regarding this regulator's complaint policies here.
  • Alderney Gambling Control Commission - The AGCC are one of the stronger regulatory authorities operating within the online gambling market. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Players from United Kingdom accepted.

Slot Shack does not accept players from the following countries: Albania, Antigua and Barbuda, Armenia, Azerbaijan, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, France, French Guiana, French Polynesia, French Southern Territories, Gibraltar, Hungary, Indonesia, Israel, Italy, Latvia, Lithuania, Macedonia, Malaysia, Moldova, Montenegro, Romania, Russian Federation, Slovakia, Slovenia, Slovenia, South Africa, Spain, Turkey, Turkey, Ukraine, United States, United States, United States Minor Outlying Islands, Virgin Islands, U.S., Virgin Islands, U.S..

Contact

Contact Details:

Email : [email protected]

Slots RTP

Slot Shack Casino only publish the house edge/RTP figures for the slots games that have them already inbuilt into their game files - this is in violation of the terms of their UKGC license which stipulates that the RTP figures must be provided for ALL games offered. Further to this even the RTPs given can only be viewed once a player had opened an account with this operator - not best practice.

Comp Points

This operator offers a VIP system for gathering "Kudos": each £1 bet gathers 1 Kudos and then players can achieve a variety of different levels depending on the size of their deposits.

  • Newbie: Up to 100 Kudos.
  • Expert: 101 - 1,000 Kudos.
  • Pro: 1,001 – 2,500 Kudos.
  • VIP: 2501 - 5,000 Kudos.
  • Legend: 5,000+ Kudos.

    • Full details can be found on the casino website.

    Closing Thoughts

    The Jumpman Gaming group - a very large range of slots and bingo sites. The welcome bonus offered is somewhat disappointing and by no means guarantees players any sort of prize at all. Of greater concern is the predatory dormancy clause implemented by this group and the fact that they do not exclude progressive jackpot wins from their maximum withdrawals. Suffice to say there are other operators offering more hospitable conditions for players and greater incentives for player loyalty. Add to this a non-cooperative approach to the management of player complaints and there are plenty of reasons that players should avoid signing-up with this group of operators.

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    Best Casinos: United Kingdom

    The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.