Slot Stars: Not Recommended
Slot Stars is not recommended!.
Slot Stars Casino REVIEW
Players from United States cannot play at Slot Stars casino.
Review last updated - April 2022.
Slot Stars Casino run on the Nektan platform and are dual licensed by the Gibraltar Gambling Commission in Gibraltar and in the United Kingdom by the UKGC - they use IBAS as their alternative dispute resolution service. They provide a limited range of games from NextGen Gaming, Aristocrat, Nektan, IGT, Big Time Gaming, Blueprint, Core Gaming, ELK Studios, Evolution, Extreme Live Gaming, Felt, Foxium, Gamevy, Iron Dog, IWG, Konami, Lightning Box, Merkur, Realistic Games, Red Tiger, Scientific, Microgaming and NetEntertainment. Their site is the typical Nektan design and utilises a colour palette of: orange, black and white. Their logo is their name in black and orange with 4 playing card aces and a casino chip to the left-hand side.
Below we highlight the terms that players should be aware of when playing with Nektan run properties.
Maximum Win Cap - the casino institutes a maximum win clause to the effect that they will not pay out any more than £250,000 on any of their games - the exception being progressive jackpots as per Term 7.11: "The maximum pay-out on our games is £250,000 with the exception of any Progressive Jackpot pay-out. Progressive Jackpot pay-outs will be paid in full." 22/09/2018
Dormancy Clause - "10.2.1 A reasonable administration fee of £15.00/€15/150kr/$15 per month (or, should the account balance be less than £15.00/€15/150kr/$15, an amount equal to the remaining balance) until the account balance is zero. These charges will be withdrawn from your Account until the earlier of (a) the account balance being reduced to zero or (b) the account being re-activated by the use of your account." - 22/09/2018. While this is a significant improvement over previous dormancy terms offered by this group, £15/month is 3x the industry average charge for the management of dormant accounts and is significantly more than could be considered "reasonable" for the "administration of such accounts, which is minimum.
The Nektan license is non-responsive to player complaints submitted to this service.
For references see Nektan Player Issues
BONUS CODE:Try another casino
Payout Speed: 72 hours
Slot Stars Casino state that it can take up to 3 days to process a withdrawal.
Maximum Withdrawal - None.
Minimum Withdrawal - £20.
15% transaction fee charged for Boku payment method.
Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), Boku, Paysafecard, Zimpler, PayPal.
We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.CLICK HERE TO JOIN NETELLER
Slot Stars Casino use NextGen Gaming Software for their instant play casino - they also offer a selection of games from IGT (Wager Works), Microgaming Aristocrat, Nektan, IGT, Big Time Gaming, Blueprint, Core Gaming, ELK Studios, Evolution, Extreme Live Gaming, Felt, Foxium, Gamevy, Iron Dog, IWG, Konami, Lightning Box, Merkur, Realistic Games, Red Tiger, Scientific and Net Entertainment. Check out our WagerWorks Software Review.
Game selections are as follows:
Slots – 200
Table - 43
Live - 20
Jackpots - 16
Email Testing Record
- January 2021 - No response.
- June 2020 - won't answer without an account.
- May 2019 -No response.
- March 2018 - 39 minutes
Slot Stars hold the following gambling licenses :
- United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Slot Stars currently use IBAS. You can find further information regarding this regulator's complaint policies here.
- Gibraltar Gaming Commission - The GGC is one of the more reputable online gaming regulators, but we are aware of a serious software issue where they failed to uphold their own technical standards. You can find further information regarding this regulator's complaint policies here.
Players from United States NOT accepted.
Slot Stars does not accept players from the following countries: Australia, South Africa, Spain, United States, United States Minor Outlying Islands, Virgin Islands, U.S..
|Email :||[email protected]|
|Phone :||+44207 154 2076|
|Address :||Nektan Gibraltar Ltd.|
|2.1 Waterport Place|
|2 Europort Avenue|
Slot Stars do not appear to publish individual RTPs for their games - they do provide payout reports that give a general overview of payouts.
After years of close to zero complaints against Nektan operators, we have seen a flurry of complaints recently and sadly, Nektan has also taken the position that they will not cooperate with this service to resolve complaints. Not recommended.
Associated By Company
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