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9.1

Slots.Cafe: Deposit Guarantee

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Slots.Cafe Casino

Players from United Kingdom are welcome at Slots.Cafe casino.

Overview

Review last updated – September 2019.

Slots.Cafe Casino are part of the Imperium Network Solutions Group. Slots.Cafe Casino is licensed by Curacao egaming and the UKGC. They provide a range of games from: NetEnt, Betsoft, NextGen Gaming, iGaming2Go and Thunderkick. They currently have no complaints logged at any of the major gambling portals.

Trustworthiness

 - 12 / 10

ThePOGG.com serves as an Alternative Dispute Resolution (ADR) service for Slots.Cafe Casino as part of their MGA license requirements. This means that we can offer legally binding rulings for all complaints submitted to this service from jurisdictions subject to the MGA license.

Slots.Cafe have accepted ThePOGG Deposit Guarantee seal. This means that they've agreed in advance that they will discuss player complaints as long as they have written permission from the player and no funds will be confiscated from players without clear breach of terms. In return we guarantee your deposits with Slots.Cafe. Read more about our guarantee here.

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Bonuses

 - 4 / 10

Payout Speed: 48-72h

 - 8 / 10

The Slots.Cafe Casino state on their website that it takes up to 48 hrs to accept a withdrawal - it does not state how long it takes to process a withdrawal once it has been accepted and therefore, we have assumed another 24 hours.

Maximum Withdrawal - Not listed on site though when asked, casino support stated that the maximum withdrawal was £5,000 per week.

Minimum Withdrawal - £30

Banking options available - Credit/Debit cards, Neteller, UKash, POLi, Paysafecard and Bank Transfers.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 - 10 / 10

Slots.Cafe Casino use Net Entertainment software for their instant play casino and also include a selection of: Microgaming, Thunderkick, WHG, ELK Studios, Multicommerce, 2 by 2 Gaming, Aristocrat, Leander Gaming and NYX. Check out our Net Entertainment Software Review for more information.

Game selections are as follows:

Instant

Table Games – 79

Slots – 515

Video Poker – 10

Jackpot - 29

Live - 14

Customer Service

 - 10 / 10

Email Testing Record

  • September 2019 - 1 hour 43 minutes .
  • May 2019 - 22 minutes .
  • November 2018 - 20 minutes
  • August 2017 - 47 minutes.

Licensing

 - 10 / 10

Slots.Cafe Casino hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Slots.Cafe currently use eCogra. You can find further information regarding this regulator's complaint policies here.
  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. ThePOGG.com acts as the ADR service used by Slots.Cafe Casino for their MGA license. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Players from United Kingdom accepted.

Slots.Cafe does not accept players from the following countries:Afghanistan, Albania, Algeria, American Samoa, Australia, Belgium, Bolivia, Bulgaria, Cuba, Denmark, Ecuador, Ethiopia, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Ghana, Guam, Guyana, Hungary, Indonesia, Iran, Iraq, Israel, Italy, Kenya, Laos, Latvia, Lithuania, Malta, Myanmar [Burma], Nigeria, North Korea, Northern Mariana Islands, Pakistan, Panama, Panama Canal Zone, Papua New Guinea, Poland, Romania, Russia, Réunion, Singapore, Slovenia, South Africa, Spain, Sri Lanka, Sudan, Syria, São Tomé and Príncipe, Tanzania, Thailand, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, Uganda, Ukraine, United States, Vietnam, Yemen, Zimbabwe.

Contact

Contact Information:

Email : [email protected]
Postal address: Imperium Network Solutions, 415 Linen Hall, 162-168 Regent Street, London, United Kingdom.
Postal address: Caddell Ltd NV, Van Engelenweg 23, Curacao.
Live Chat: Available on casino website 24/7.

Slots RTP

Slots.Cafe Casino provide the RTPs for all of their slots games.

Comp Points

Slots.Cafe Casino do not appear to provide a comp points system for players.

Closing Thoughts

The casinos operating on the Imperium Network Solutions platform have built a stellar reputation due to their fair approach to the player/operator relationship and experienced team. There are very few teams that we have worked with that hold as much of our respect. That we function as an ADR service for this license provider under their MGA license simply adds an extra layer of confidence that players signed-up with Slots.Cafe will be treated fairly.

Other Associations

There are no associated casinos to display.

Best Casinos: United Kingdom

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.

Disclaimer:

The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.