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1.25

Slots Village Status: Not Recommended

Slots Village Casino

Overview

Review last updated – June 2017

One of several venues in the Revenue Giants group, Slots Village enforce a series of rules that make it far more difficult to get a withdrawal or big win paid. As such, before you sign-up you should ensure to familiarise yourself with the issues detailed below.

Trustworthiness

 - 1 / 10

After doing the background research we did not feel comfortable asking any of the reviewing team to set up an account with this group.

All the casino that are part of the Revenue Giant's group have previously had substantial issues with confusing and awkward withdrawal terms, however all of these seem to have been address recently and their terms now reflect more standard practice for the industry.

It should also be noted that during the information gathering phase of the reviewing process, on several occasions over several days the Revenue Giant websites were all inaccessible to us only to reappear an hour or two later.

During the December 2013 review update we came across this player complaint where Rich casino instituted a clear cut Spirit of the Bonus fund confiscation. This is absolutely unacceptable behaviour.

Recently a complaint came in regarding 7 Spins casino. While the casino were happy to tell us that this player involved had been running multiple accounts, they refused to provide any evidence to support that claim. Given that all the casinos in the Revenue Giants group hold their licenses in Costa Rica this effectively means that the player has no-where to go to get an independent review of a decision to confiscate funds, leaving the casino as the final arbitrator with regard to decisions that they benefit from financially.

At least one of the casinos in the Revenue Giants group appears to be associated with Top Game casino software. This group has a substantially negative reputation.

Slots Village casino carry the following term;

“2.5.8 A professional card counter. If a member is found to be a professional card counter, any winnings will be forfeit and his/her account will be subject to immediate closure.”

Firstly, Slots Village casino do not offer any live blackjack games. Card counting depends on the player being able to record the cards that have already been played on previous rounds and adjust their bets/strategy on subsequent rounds to suit the cards that are left. All online casinos use Random Number Generators to simulate their card games. As such online card games are shuffled after every round. Given that there are no previous rounds to record, there is no advantage to be gained by counting cards. The only possible games that could be targeted by a card counter is a live game where you can see the dealer over a video feed and the cards are shuffled at set points.

Moreover, no reputable offline casino would ever seize a player’s winning for card counting. Simply put, doing so has been ruled illegal in almost all reputable offline jurisdictions. It is not cheating to use your brain to beat a game. We don’t consider it ethical for an offline casino to take this action either – or even include a rule saying they will - regardless of whether or not they “like” the practice.

Even if the reason for the fund seizure in this instance is not the card counting section of this term, the presence of such a term show remarkable ignorance of the way gambling games function. This shows a basic lack of understanding of how the games they offer work and to have this built into a legal document is fairly appalling.

This term was added at exactly the same time and with the same wording as the Firebrand Affiliates casinos added it and as such it seems likely that these casino groups share management.

For references see Firebrand Group Player Issues

For references see Revenue Giants Group Player Issues

You can see the latest updates to Slots Village casino's terms and conditions here.

Bonuses

 - 6 / 10

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus;

300% up to $1000

Sticky - you will receive this bonus when you deposit and can never withdraw it. When you've completed the wagering requirements the bonus will be removed from your account at the time of your first withdrawal.

Wagering Requirements;

  • Slots - 33.4xbonus
  • Blackjack - 11134xbonus
  • Roulette - 2784xbonus
  • Bacarrat - 334xbonus
  • Video Poker - 167xbonus

Adjustments to ratings;

Game Weightings (already account for in Wagering Requirements)

  • Slots 100%
  • Video Poker 20%
  • Casino War, Mini-Baccarat, Keno, Weed Whacker 10%
  • Blackjack 0.3%
  • Roulette, Craps 1.2%


Notes



Payout Speed: 3-4 weeks

 - 0 / 10

The Slots Village website states that withdrawals will take 10-12 business days and any withdrawal requested from Thursday afternoon onward will not be dealt with until the following Sunday, effectively making this a 3-4 week withdrawal time.

Minimum withdrawal - $50

Maximum withdrawal - $1000-$35000/week depending on VIP level.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), PaySafeCard, Poli, UKash, Sofort, Giropay, iDeal, 4B, Euro6000, Dankort, PostePay, CartaSi, Nordea, ePay.bg, and Bank Transfers

CLICK HERE TO JOIN NETELLER

Software

 - 2 / 10

Slots Village casino use Top Game software for both their download and instant play casinos. Check out our Top Game Software Review.

Game selections are as follows;

Download

Table Games – 9

Slots – 59

Video Poker – 4

Jackpots - 3

Customer Service

 - 0 / 10

Email Testing Record

  • November 2016 - No Answer
  • June 2015 - 13 hours 24 minutes
  • November 2014 - 38 minutes
  • June 2014 - 50 minutes
  • December 2013 - No Response
  • June 2013 - 7 hours 54 minutes
  • April 2013 - 1st email - 32 minutes

Licensing

 - 2 / 10

SlotsVillage hold the following gambling licenses :

  • Costa Rica - SlotsVillage are licensed by the Costa Rican government. This license does not offer the player any protection as there is no body dealing with player complaints. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Slots Village casino - Costa Rica, Romania, Bulgaria, Poland, Denmark, Israel or Ukraine

Contact Information;

Email : support@slotsvillage.ag
Phone : 1-800-274-7345
Fax : 1-703-991-8879

Affiliate Program - Revenue Giants.

Restricted Countries

Slots Village does not accept players from the following countries: Bulgaria, Costa Rica, Denmark, Israel, Poland, Romania, Ukraine.

Slots RTP

Slots Village casino do not publish the house edge (RTP) information for any of their slots games.

Comp Points

Slots Village casino do not offer a comp point program.

Closing Thoughts

There really is no way to interpret the various withdrawal restriction other than as predatory. As such Slots Village is not a venue we'd recommend playing with.

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