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3.80

Spin Hill: Not Recommended

Top Rated Casinos

Spin Hill Casino

Overview

Review last updated – June 2019

Spin Hill Casino is part of an extensive group of bingo and slots providers running on the Jumpman Gaming Limited platform. It holds dual licenses with the AGCC in Alderney, and the UKGC  in the United Kingdom- it uses eCOGRA as its ADR for UK players lodging complaints. Spin Hill Casino is platform mates with over 100 other bingo and slots sites and full details of all of its sister properties can be found on the UKGC license page for Jumpman Gaming Limited. Spin Hill Casino offer a range of games – mainly slots games by: NYX Gaming, Quickspin, Chance Interactive, Foxium, PariPlay, NextGen Gaming, iSoftBet, IWG, Gamery, ELK StudiosNet Entertainment and Microgaming. Spin Hill Casino’s site design is based upon a British theme and accordingly it takes as its colour palette: red, white and blue.  The casino’s logo is its name in red and blue with a shield sporting a Union Jack interposed between the two words.

Trustworthiness

 - 2 / 10

Spin Hill are Not Recommended as a result of the fact that Progressive Jackpots are not excluded from their maximum withdrawal limits - since Progressive Jackpot winnings are paid by the software provider and not the site operator, there is no excuse for withholding full payment from Progressive Jackpot winners. In addition the T&Cs state that players that self-exclude at Spin Hill will have their accounts closed at sister properties but no details are given as to what these numerous properties actually are.

As of June 2019 Jumpman Gaming have indicated that they will not cooperate with the management of complaints submitted to this service.

For references see Jumpman Gaming Group Player Issues

Payout Speed: 2 weeks

 - 0 / 10

Spin Hill's website indicates that some withdrawals can take up to 12 working days.

Maximum withdrawal - £5,000 per day; £35,000 per week; £100,000 per month.

Minimum withdrawal - £10 - withdrawals less than £30 incur a £2.50 charge.

Banking options available - Credit/Debit cards, Paypal,
Paysafecard and PaybyMobile.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 - 10 / 10

Spin Hill Casino use Net Entertainment, Microgaming, NextGen Gaming, Elk Studios software and games by: NYX Gaming, Quickspin, Chance Interactive, Foxium, PariPlay, iSoftBet, IWG and Gamery.

Game selections are as follows:

Instant

Table Games – ?

Slots – 564

Video Poker – ?

Live – 0

Jackpot – 39

Customer Service

 - 8 / 10

Email Testing Record

  • November 2018 - 12 hours 13 minutes.

Licensing

 - 10 / 10

Spin Hill Casino hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Spin Hill Casino currently use eCOGRA. You can find further information regarding this regulator's complaint policies here.
  • Alderney Gambling Control Commission - The AGCC are one of the stronger regulatory authorities operating within the online gambling market. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Spin Hill does not accept players from the following countries: Albania, Antigua and Barbuda, Armenia, Australia, Belarus, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, France, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Gibraltar, Hungary, Israel, Italy, Latvia, Lithuania, Macedonia, Malaysia, Moldova, Montenegro, Romania, Russia, Serbia, Slovakia, Slovenia, South Africa, Spain, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, Ukraine, United States.

Contact

Contact Details:

Email : [email protected]

Slots RTP

Spin Hill publish the RTPs for all of their games.

Comp Points

This operator offers a VIP system for gathering "Kudos": each £1 bet gathers 1 Kudos and then players can achieve a variety of different levels depending on the size of their deposits.

  • Newbie: Up to 100 Kudos.
  • Expert: 101 - 1,000 Kudos.
  • Pro: 1,001 – 2,500 Kudos.
  • VIP: 2501 - 5,000 Kudos.
  • Legend: 5,000+ Kudos.
  • Full details can be found on the casino website.

    Closing Thoughts

    The Jumpman Gaming group - a very large range of slots and bingo sites. The welcome bonus offered is somewhat disappointing and by no means guarantees players any sort of prize at all. Of greater concern is the predatory dormancy clause implemented by this group and the fact that they do not exclude progressive jackpot wins from their maximum withdrawals. Suffice to say there are other operators offering more hospitable conditions for players and greater incentives for player loyalty. Add to this a non-cooperative approach to the management of player complaints and there are plenty of reasons that players should avoid signing-up with this group of operators.

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