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4.38

Spinia: Does not accept players from United Kingdom

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Top Casinos: United Kingdom

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Spinia: Blacklisted

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Spinia has been Blacklisted due to unethical business practices.

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Spinia Casino

Players from United Kingdom cannot play at Spinia casino.

Overview

Review last updated - June 2020.

Spinia Casino is a casino operated by N1 Interactive Ltd. It is licensed in Malta by the MGA. It offers an extensive selection of games from: NetEntertainment, Pragmatic Play,  Amatic, BetSoft,  Endorphina, Authentic Gaming, Booming Games, EGT, Evolution, Geneis Gaming, Iron Dog Studio, Play 'N Go, Playson, Quickspin, Rabcat, Thunderick, 2by2, Yggdrasil and SoftSwiss across the Slots, Live, Video Poker and Jackpot categories. The site features a rainbow coloured theme - the logo is its name in black letters set over a variety of different coloured rectangles all set in front of a purple circle.

Trustworthiness

 -  0 / 10

Spinia Casino are part of the Playamo Partners group. This group has been confirmed to also run 22Bet. 22Bet share ownership with 1xSlots. 1xSlots are the sister property to 1xBet. Multiple properties within the 1xBet group have been identified as connected to the distribution of non-genuine games.

Playamo have confiscated a 6 figure win from a player based on the player having set-up duplicate accounts. However, the duplicate account they claim the player registered was registered under an email address that provably did not exist on the date that Playamo claim the account was registered on.

Multiple properties within this group have been non-responsive to player complaints.

Spinia Casino impose a maximum withdrawal of €40,000 and the Term does not exclude progressive jackpots - of which this casino offers several. The Term ststes: "Maximum withdrawal amount processed to a player is 4000 €/$/CAD daily, 10000 €/$/CAD per a week and 40000 €/$/CAD per a month, unless otherwise specified in the Terms & Conditions of a specific promotion. Exceptions may be made to players with a higher VIP level, if any, at the Casino’s sole discretion. If you win more than €40,000, we reserve the right to divide the pay out into monthly instalments of €20,000 until the full amount is paid out." 28/02/2019. We consider this to be predatory since the software provider and not the casino provides the funds for such wins from pooled funds and therefore they should be paid out in full after validation.

ThePOGG.com serves as an Alternative Dispute Resolution (ADR) service for Spinia Casino as part of their MGA license requirements. This means that we can offer legally binding rulings for all complaints submitted to this service from jurisdictions subject to the MGA license.

For references see 1xBet Group Player Issues

Bonuses

 -  8 / 10

100% up to €150

Max Bonus 150
Min Deposit 20
Max Bet 5
Type Cashable
Wagering 40xb

Terms and Conditions

The Spinia Casino Welcome bonus currently consists of a bonus of 100% up to €150 plus 25 complimentary spins on Hotline.

The minimum deposit that will trigger the bonus is €20.

This bonus has a wagering requirement of 40xbonus and 40xwinnings for the complimentary spins.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet is €5 on any single round of play.

There is no maximum allowed win associated with the deposit bonus. The complimentary spins have a maximum win of €50.

Players from the following countries are not eligible to receive this bonus: Croatia (HR), Hungary (HU), and Serbia (RS)

Bonus and associated winnings will expire after 30 days if wagering requirements are not completed.

The bonus is cashable.

Game Weightings:

  • Slots 100%
  • Table games, Baccarat, Blackjack, Hi-Lo, Video poker, Roulette, Poker 5%
  • Dr. Jekyll & Mr. Hyde, Lucky Angler, Big Bang, The Dark Knight, The Dark Joker Rizes, Forsaken Kingdom, Bikini Party, Tree of Fortune, Wild Orient, Dragon Dance, The Wish Master, Scrooge, Secret of the Stones, Devil's Delight, Champion of the Track, Robin Hood, Tomb Raider, Tomb Raider - Secret of the Sword, Castle Builder, Vampire: The Masquerade - Las Vegas, Pimped. Classic slots: Blood Suckers, Kings of Chicago, Jackpot 6000 and Mega Joker, Good Girl-Bad Girl, Safari Sam Slot, At the Copa, After Night Falls Slot, Slots Angels, 7th Heaven, Ned and his Friends, True Illusions, Sin City Nights, Whospunit Plus, The true sheriff, Sugar pop, Puppy love plus, Stardust, Pinocchio, Jokerizer, 1429 Uncharted Seas, Simsalabim, Gypsy rose, Guns N' Roses, Immortal romance, Jimi Hendrix, Joker Strike, All EGT Slots 0%
  • Live Games 0%

 

 

 

Deposit Method Restrictions Deposit Method Restrictions:
Country/Regional Restrictions Country/Regional Restrictions: Croatia, Hungary, Serbia.

BONUS CODE: PINACOLADA

Try another casino
Value to Player for:
£9.75
Bonus Value
low roller
high
mid roller
high
high roller
high
superhigh roller
n/a

Payout Speed: 7 days

 - 3 / 10

Spinia state that it an take up to 5 working days to process a withdrawal.

Banking Options Available: Credit/debit cards, InstaDebit, Neteller, Paysafecard, iDebit, Trustly, Zimpler.

Maximum Withdrawal: €4,000 per day; €10,,000 per week; €40,000 per month - not excluding progressive jackpot wins.

Minimum Withdrawal - €20.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 -  10 / 10

Spinia Casino use Softswiss software for their instant play casino and also include a selection of Net Entertainment, Pragmatic Play,  Amatic, BetSoft,  Endorphina, Authentic Gaming, Booming Games, EGT, Evolution, Geneis Gaming, Iron Dog Studio, Play 'N Go, Playson, Quickspin, Rabcat, Thunderick, 2by2 and Yggdrasil games. Check out our Net Entertainment Software Review for more information.

Game selections are as follows:

Instant

Table Games – ?

Slots –1225

Jackpot –106

Live – 184

Video Poker –?

Customer Service

 -  0 / 10

Email Testing Record

  • June 2020 - No response .
  • February 2019 - 2 minutes.

Licensing

 -  8 / 10

Spinia Casino hold the following gambling licenses :

  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. ThePOGG.com acts as the ADR service used by Spinia for their MGA license. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Players from United Kingdom NOT accepted.

Spinia does not accept players from the following countries: Anguilla, North America, Australia, Belgium, Czech Republic, Estonia, France, French Guiana, French Polynesia, French Southern Territories, Guadeloupe, Ireland, Italy, Latvia, Lithuania, Martinique, New Caledonia, Slovakia, Spain, Turkey, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S., Wallis and Futuna.

Contact

Contact Details:

Email : [email protected]

Slots RTP

Spinia Casino only provide the RTPs for the games that have them built into their help files.

Comp Points

Spinia Casino have a VIP program comprising 10 levels.

Closing Thoughts

Where a group can be tied back to properties associated with the distribution of non-genuine games this should be a huge red flag for players. That there are other highly questionable complaint issues with this group should ensure that no smart player ever considered registering with this group. That on top of all of this there are a stack of predatory player terms should really come as no surprise to anyone.

COMPLAINTS

Spinia - Return money and close account

Declined
0 comments
3 months ago

Spinia - cashout not processed

Resolved
0 comments
3 months ago

Spinia - Refunds

Declined
0 comments
3 months ago

Spinia - refusing to pay my balance

Resolved
0 comments
4 months ago

Spinia - no cashout

Resolved
0 comments
5 months ago

Spinia - Won money , refuse to pay

Found for the Casino
8 comments
7 months ago

Spinia - uses CHATBOT and doesn't answer

Resolved
3 comments
7 months ago

Spinia - non-payment

Found for the Casino
7 comments
8 months ago

Spinia - refusing to pay out due to alleged duplicate account

Found for the Casino
10 comments
9 months ago

Spinia - winnings confiscation

Resolved
5 comments
9 months ago

Spinia - They dont pay winning

Resolved
5 comments
10 months ago

Spinia - non-payment

Found for the Casino
9 comments
10 months ago

Spinia - max bet

Resolved
4 comments
10 months ago

Spinia - Withdraw winnings and close account not possible?

Resolved
3 comments
11 months ago

Spinia - No cash out

Resolved
4 comments
1 years ago

Spinia - business banking

Found for the Casino
1 comments
1 years ago

Spinia - Funds confiscated/ account closed

Resolved
19 comments
1 years ago

Spinia - casino confiscate my winnings and deposit

Resolved
7 comments
1 years ago

Spinia - Wont let me withdraw with Credit card

Found for the Casino
5 comments
1 years ago

Spinia - Winnings with real money deleted and no cashout possible at all

Resolved
7 comments
1 years ago

Spinia - Duplicate

Found for the Casino
2 comments
1 years ago

Spinia - Closed account with a false reason

Resolved
4 comments
1 years ago

Spinia - Missing cash money

Resolved
5 comments
1 years ago

Spinia - Winnings confiscated

Found for the Casino
4 comments
1 years ago

Spinia Casino - Allowed me to open account and play despite my active self-exclusion with another casinos using the same license

Found for the Casino
7 comments
1 years ago

Spinia - Froze the account

Resolved
4 comments
1 years ago

Spinia - casino refuse to cash out

Resolved
7 comments
1 years ago

Spinia - Withdrawal forfeited

Found for the Casino
5 comments
1 years ago

Spinia - does not complete my withdraw after verification all documents they tell me a duplicated account has to verify aswell but there is no other account.

Resolved
4 comments
1 years ago

Spinia - confiscated winnings

Found for the Casino
1 comments
1 years ago

Spinia - account closure

Resolved
8 comments
1 years ago

Spinia - wins are not paid out

Resolved
5 comments
1 years ago

Spinia - payment complaint

Resolved
1 comments
1 years ago

Spinia - wrongfully blocked account

Resolved
7 comments
1 years ago

Spinia - They are constantly canceling the payment

Resolved
3 comments
1 years ago

Spinia - casino deny bonus and witholding deposit

Resolved
3 comments
1 years ago

Spinia - Missing funds

Found for the Casino
2 comments
1 years ago

Spinia - Ignoring withdrawal on purpose and canceling withdrawal.

Found for the Casino
1 comments
1 years ago

Spinia - complaint about the payment of winnings

Resolved
3 comments
1 years ago

Spinia - 30 000 my money is block

Resolved
5 comments
1 years ago

Spinia - They took my money

Found for the Casino
1 comments
1 years ago

Spinia - Self-exclusion

Resolved
6 comments
1 years ago

Spinia - no money back on my account

Resolved
4 comments
1 years ago

Spinia - Refuse refund

Resolved
4 comments
1 years ago

Spinia - duplicate account

Found for the Casino
8 comments
1 years ago

Spinia - Withdraw money

Resolved
4 comments
2 years ago

Spinia - Cash out

Resolved
4 comments
2 years ago

Spinia - Want to cancel the deposit

Resolved
3 comments
2 years ago

Spinia - denial of home

Found for the Casino
7 comments
2 years ago

Spinia - No payments

Resolved
9 comments
2 years ago

Spinia - casino won’t return my deposits

Resolved
5 comments
2 years ago

Spinia - underage gambling from Netherlands

Found for the Casino
9 comments
2 years ago

Spinia - Won jackput nothing recieved

Found for the Casino
2 comments
2 years ago

Spinia – No taking responsibility for self exclusion

Found for the Casino
1 comments
2 years ago

Spinia - verification issues

Found for the Casino
6 comments
2 years ago

Spinia - Casino steals balance

Resolved
4 comments
2 years ago

Spinia - won’t let me withdraw

Resolved
7 comments
2 years ago

Spinia - casino

Found for the Casino
5 comments
2 years ago

Spinia - Lack of license

Declined
9 comments
2 years ago

Spinia taking away 14000 euro winnings

Found for the Casino
1 comments
2 years ago

Spinia - Playing while having a self exclusion across their license

Found for the Casino
2 comments
2 years ago

Spinia - non-payment

Found for the Casino
2 comments
2 years ago

Spinia - Allowed to play at casino despite living in sweden

Declined
1 comments
2 years ago

Spinia - Won't get my winnings

Resolved
9 comments
2 years ago

Spinia - taking away 14000 euro winnings

Found for the Casino
1 comments
2 years ago

Spinia - withheld winnings

Resolved
3 comments
2 years ago

Spinia - non-payment

Found for the Casino
10 comments
2 years ago

Spinia - casino account lockout

Found for the Casino
2 comments
2 years ago

Spinia - Can not edit profile en cash out

Found for the Casino
10 comments
2 years ago

Spinia - confiscated winnings

Found for the Casino
4 comments
2 years ago

Spinia - self-exclusion

Resolved
9 comments
2 years ago

Spinia - refuses my withdrawal after meeting terms

Resolved
3 comments
2 years ago

Spinia - I am not being paid I have won cash prizes

Found for the Casino
48 comments
2 years ago

Spinia - account locked

Resolved
2 comments
2 years ago

Spinia - confiscate the winnings of account

Found for the Casino
1 comments
2 years ago

Spinia - Lost my bonus

Found for the Casino
1 comments
2 years ago

Spinia - No Player Protection via E-Mail

Resolved
36 comments
2 years ago

Spinia - NO FUNDS RECEIVED

Resolved
4 comments
2 years ago

Spinia - Account blocked and funds not paid

Found for the Casino
2 comments
2 years ago
+ 76 more

Best Casinos: United Kingdom

United Kingdom country flag

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.