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Spinland Review

Deposit Guarantee:

Spinland holds our Deposit Guarantee seal. This means that if you are unfairly treated by this operator ThePOGG.com will refund your deposits. For full terms click here.

Rating

8
Does not accept players from United States
Responds to complaints
Submit a Complaint

Overview

Review last updated – August 2017

Spinland Casino are covered by ThePOGG Deposit Guarantee. We’ll return your deposit if one of our assured casinos mistreats you. Terms and conditions apply – Read more.

Spinland Casino are part of the Imperium Network Solutions Group. Spinland Casino is licensed by Curacao egaming and the UKGC. They provide a range of games from: NetEnt, Betsoft, NextGen Gaming, iGaming2Go and Thunderkick. They currently have no complaints logged at any of the major gambling portals.

Trustworthiness - 10/10

Spinland have accepted ThePOGG Deposit Guarantee seal. This means that they've agreed in advance that they will discuss player complaints as long as they have written permission from the player and no funds will be confiscated from players without clear breach of terms. In return we guarantee your deposits with Spinland. Read more about our guarantee here.

Spinland Casino have a good reputation within the gambling community and we found no outstanding issues at any of the major casino complaint portals.

As long as Spinland Casino maintain their positive reputation we will increase their Trustworthiness score by one point every 6 months to a maximum of 8.

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Payout Speed - 8/10

The Spinland Casino state on their website that it takes up to 48 hrs to accept a withdrawal - it does not state how long it takes to process a withdrawal once it has been accepted and therefore, we have assumed another 24 hours.

Maximum Withdrawal - Not listed on site though when asked, casino support stated that the maximum withdrawal was £5,000 per week.

Minimum Withdrawal - £30

Banking options available - Credit/Debit cards, Neteller, UKash, POLi, Paysafecard and Bank Transfers.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Customer Service - 10/10

Email Testing Record

  • August 2017 - 47 minutes.

Bonuses - 3/10

200% up to £3000
Max Bonus 3000
Min Deposit 20
Max Bet 5
Type Cashable
Wagering 35x(d+b)
50 free spins on Starburst
# of Spins 50
Spin Value 0.10
Max Bet 5
Max Win 100
Wagering 35
Deposit Method Restrictions: Neteller, Skill
Country/Regional Restrictions: Armenia, Poland, Greece, Hungary, Croatia, Ukraine, India, Russia, Czech Republic, Slovakia and Serbia
BONUS CODE: NA RECOMMENDED BONUSES
Value to Player for:
£0.00
Bonus Value
low roller
n/a
mid roller
low
high roller
top 10
superhigh roller
low

Software - 7/10

The Spinland Casino use Net Entertainment software for their instant play casino and also include a selection of: Microgaming, Thunderkick, WHG, ELK Studios, Multicommerce, 2 by 2 Gaming, Aristocrat, Leander Gaming and NYX. Check out our Net Entertainment Software Review for more information.

Game selections are as follows:

Instant

Table Games – 48

Slots – 420

Video Poker – 6

Jackpot - 32

Slot House Edge - 10/10

Spinland Casino provide the RTPs for all of their slots games.

Comp Points - 0/10

Spinland Casino do not appear to provide a comp points system for players.

Licencing - 8/10

Spinland Casino hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Spinland currently use eCogra. You can find further information regarding this regulator's complaint policies here.
  • Curacao eGaming - Spinland Casino are licensed by Cyberluck, the Curacao eGaming Master License holder. We have had no success contacting this license holder, either directly or via the affected player, about player complaints and consider them to be completely non-responsive. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Spinland Casino: Afghanistan, Albania, Algeria, American Samoa, Angola, Austria, Belgium, Bolivia, Bulgaria, Cuba, Denmark, Ecuador, Ethiopia, France, Ghana, Guam, Guyana, Hungary, Indonesia, Iran, Iraq, Israel, Italy, Kenya, Lao Peoples Democratic Republic, Latvia, Lithuania, Malta, Myanmar, Nigeria, North Korea, Northern Mariana Islands, Pakistan, Panama, Papua New Guinea, Poland, Réunion, Romania, Russia, Sao Tome and Principe, Singapore, Slovenia, South Africa, Spain, Sri Lanka, Sudan, Syria, Tanzania, Thailand, Turkey, Uganda, Ukraine, United States, United States Minor Outlying Islands, Vietnam, Virgin Islands (U.S.), Yemen, Zimbabwe.

Contact Information:

Email : support@spinland.com
Postal address: Imperium Network Solutions, 415 Linen Hall, 162-168 Regent Street, London, United Kingdom.
Postal address: Caddell Ltd NV, Van Engelenweg 23, Curacao.
Live Chat: Available on casino website 24/7.

Affiliate Program - Ivy Affiliates.

Closing Thoughts

Spinland are running on a platform and license holder that we've consistently found to be amongst the most reliable within the online gambling industry. They offer a large selection of high quality games and we're very confident that you'll enjoy what's on offer.

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