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3.35

Stakes Casino Status: Blacklisted

Stakes Casino Casino

Overview

Review last updated – October 2018

Stakes Casino are a brand licensed in Curacao and owned and operated by Mountberg Limited. They provide a fairly extensive range of games – in the region of 600 – across categories including: live games, jackpots, slot games and table games – from: Betsoft, iSoftBetMicrogaming , GameArt, Evolution Gaming, Intervision and  RCT Gaming.   Stakes Casino use a simple website design united by their chosen color palette of: red and white.  Their logo is an angular white letter “s” enclosed in a white and red hexagon. 

Trustworthiness

 - 0 / 10

Stakes Casino have been unresponsive to player complaints logged at this site and therefore attain Not Recommended status here.

Stakes Casino previously ran on the Danguad Limited license but have switched to a license under a company called 'Mountberg Limited'. At the same time that Stakes Casino switched to this license a small handful of operators, all previously licensed by Danguad Limited also switched to this license. As such, it seems reasonable to conclude that Mountberg Limited are either a new license run by the same parties as Danguad Limited or the casinos running on Mountberg Limited are all owned by the same group who have switched to a new provider.

While they were running on the Danguad Limited license a person claiming to be a "manager" of one of the Mountberg Limited properties - Vegas Berry - communicated to other parties within the affiliate industry that their Blacklisted status with this service was due to "thepogg put all sites who does not want to pay them [on the Blacklist]". This is a demonstrably untrue statement. Their Blacklist status was due to their association with a Blacklisted license (Danguad Limited) and we have communications from the same individual over multiple mediums during this time period asking for information on what deal they would need to offer us to get a "good position", which never received any request for payment of any sort.

Given that the communications sent to other affiliates are demonstrably untrue and disparaging of this service Vegas Berry will remain on our Blacklist despite moving off the Danguad Limited license. As it's likely that either the Mountberg Limited license is associated with the operators of Danguad Limited or that they are being operated by the same people running Vegas Berry, the Mountberg Limited properties will also be Blacklisted.

The Danguad Limited operators are part of a network that have engaged in retroactively changing their terms and conditions to restrict a game after two players had significant wins that they did not want to pay. One of the players in question presented evidence to demonstrate that the term had not been in place at the time they played. In response to this evidence the operator looked to discredit, suggesting that it was not reliable. However, we then checked our own ChangeDetection.com report and found that not only had the player been correct when they asserted that the term had not been in place at the time they played but that the terms document had been updated at the time the change was made to contain a 'Last Updated' date that was significantly before the date of change (the update was made on the 27th of November but the terms document was changed to state that the last update occurred on the 1st of September).

Another operator on the Danguad Limited license have refused to pay a player based on what they claim is a violation of their maximum bet rule. However upon examination there was no betting combination on the game in question that could have resulted in that bet size. When we challenged the operator about this they claimed that the player used the double feature and that is how the bet size was listed at the value it was. The problem with this explanation is that the game in question does not have a double feature. When asked about this the operator became non-responsive.

An employee of an operator on the Danguad Limited license has posted an abusive message on our Facebook page.

An operator in this group has been found accepting deposits and wagers from a country that they cannot issue payment to - effectively free rolling players by allowing player from that country to lose without the possibility of ever winning.

We consider this group to be fundamentally dishonest in their practices and would strongly advise all players to choose an alternative casino to play with.

(-1) Progressive Jackpot Monthly Withdrawal Cap - "Maximum withdrawal amount processed to a player is 2000 €/$ or equivalent in other currencies per week and 5000 €/$ or equivalent in other currencies per month, unless otherwise specified in the promotional Terms & Conditions. Exceptions to these limits can be made at the management’s discretion for players having reached the VIP status." 10/10/2018. Terms and Conditions state that winnings will be paid at a rate of €5,000/month and there is no mention of progressive jackpots being excluded from this. Since it is the software provider and not the casino that provides the winnings for Progressive Jackpots, or the jackpot contributions in case of local networks, ThePOGG can see no legitimate reasons for implementing this policy to progressive jackpots other than to frustrate players into losing part or all of their balance back. As Mucho Vegas are offering jackpots running into multiple millions this policy could result in a player having to wait decades to receive full payment.

For references see Danguad Group Player Issues and Mountberg Limited Issues

For references see Danguad Group Player Issues

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Bonuses

 - 6 / 10
100% up to €100
Max Bonus 100
Min Deposit 10
Max Bet 10
Type Cashable
Wagering 35x(d+b)
50 complimentary spins
# of Spins 50
Spin Value ?
Max Bet 10
Max Win NA
Wagering NA

The Stakes Casino Welcome bonus currently consists of a bonus of 100% up to €100 plus 50 complimentary spins on an undefined game (we will use Starburst for the purposes of our assessment).

The minimum deposit that will trigger the bonus is €10.

This bonus has a wagering requirement of 35x(deposit+bonus) for the deposit bonus and the complimentary spins do not carry any wagering requirement.

The bonus is structured so that only wagering with bonus funds, which are stacked beneath the deposited funds, counts towards the wagering requirement. This also means that bonus restrictions, do not apply while you are wagering with your deposited funds. In other words as long as you are only using deposited funds you can withdraw at any time you like.

The maximum allowed bet is €10 on any single round of play.

There is no maximum win on the deposit bonus and the complimentary spins carry a maximum allowed win of €80.

This bonus is cashable.

Game Weightings:

  • Slots 100%
  • Scrooge, Devil's Delight, Bloodsuckers and Dead or Alive 0%
  • Classic Slots 75%
  • All other games 0%

 

 

 

BONUS CODE: NA RECOMMENDED BONUSES
Value to Player for:
€6.24
Bonus Value
low roller
mid
mid roller
mid
high roller
mid
superhigh roller
mid

Payout Speed: 4 days

 - 6 / 10

Stakes Casino state on their website that it takes up to 2 business days to process withdrawals and then they are instantly approved.

Maximum Withdrawal - €2,000 per day; €5,000 per week

Minimum Withdrawal - €10 .

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), Sofort, Cashlib, iDeal, Zimpler, Giropay, Dotpay, MultiBanco, QiWi, WebMoney, and Bank Transfers.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 - 6 / 10

Stakes Casino use Microgaming software for their instant play casino alongside a selection of games from: Net Entertainment, iSoftBet, 1x2 Gaming, BetSoft, Evolution, Intervision, RCT Gaming and GameArt. Check out our Microgaming Software Review.

Game selections are as follows:

Instant

Table Games – 87

Slots – 497

Video Poker – 34

Live - 4

Jackpot - 40

Customer Service

 - 7 / 10

Email Testing Record

  • February 2018 - 20 hours 39 minutes.

Licensing

 - 2 / 10

Stakes Casino hold the following gambling licenses :

  • Curacao eGaming - Stakes Casino are licensed by Curacao eGaming the Master License holder. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Stakes Casino does not accept players from the following countries: EU, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Kingdom, United States.

Contact

Contact Information:

Email : support@stakes.com

Slots RTP

Stakes Casino do not appear to give the RTPs for their games.`

Comp Points

Stakes Casino do offer a loyalty program but no real details are given as to the value before players sign up.

Closing Thoughts

Stakes casino are part of a new license made up of a subset of operators from another highly questionable license. Given the make up of the new license it appears likely that the Mountberg Limited license is either being run as an offshoot of the Danguad Limited or one of the Danguad Limited clients has set up their own license and moved the operators they control to this license. Given the actions of Mountberg Limited properties we see no sound reason to consider this group any less risky under the new license and would strongly encourage players to find another operator to play with.

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Promotional Terms & Conditions

100% up to €100
Max Bonus 100
Min Deposit 10
Max Bet 10
Type Cashable
Wagering 35x(d+b)
50 complimentary spins
# of Spins 50
Spin Value ?
Max Bet 10
Max Win NA
Wagering NA

This promotion is only available to new players and only once they've made their first deposit.

The Stakes Casino Welcome bonus currently consists of a bonus of 100% up to €100 plus 50 complimentary spins on an undefined game (we will use Starburst for the purposes of our assessment).

The minimum deposit that will trigger the bonus is €10.

This bonus has a wagering requirement of 35x(deposit+bonus) for the deposit bonus and the complimentary spins do not carry any wagering requirement.

The bonus is structured so that only wagering with bonus funds, which are stacked beneath the deposited funds, counts towards the wagering requirement. This also means that bonus restrictions, do not apply while you are wagering with your deposited funds. In other words as long as you are only using deposited funds you can withdraw at any time you like.

The maximum allowed bet is €10 on any single round of play.

There is no maximum win on the deposit bonus and the complimentary spins carry a maximum allowed win of €80.

This bonus is cashable.

Game Weightings:

  • Slots 100%
  • Scrooge, Devil's Delight, Bloodsuckers and Dead or Alive 0%
  • Classic Slots 75%
  • All other games 0%

 

 

 

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