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– Fast response to email support request.

– Operator subject to strong regulatory requirement.

– Non-cooperative with the management of player complaints.

– Withdrawals take over 24 hours.


Sunny Player Casino Review

Review last updated - July 2020.

OVERVIEW | 6.66/10


Sunny Player  are operated by Play Cherry Ltd -  a group that has garnered an excellent reputation in the market thus far - which can only be good for customers. Licensed in Malta by the MGA, Sunny Player offers a decent selection of games - in the region of 600 - across categories including: slots, table games, jackpots and live play games. Software providers include: Yggdrasil, Microgaming and NetEntertainment, BetSoft, Amatic, 2 by 2, Play 'N Go and Oryx. Full details of Sunny Player's sister properties can be found on the Play Cherry Ltd's Maltese License page.  The casino's website utilises a gold, blue and white colour scheme.  Its logo is its name in gold letters with blue highlights and a light spot shining off the letter "y".

TRUSTWORTHINESS | 3/10


This group of operators has been non-cooperative in the management of player complaints submitted to this service. As such we cannot recommend their properties to players.

For references see ComeOn! Group Player Issues

BONUSES | 7 / 10


Sunny Player Casino Review does not currently offer a bonus that we can reasonably evaluate.

Deposit Method Restrictions:
Country/Regional Restrictions:

Payout Speed: 72 hours | 8 / 10


Sunny Player state that withdrawals can take up to 72 hours to process.

Minimum Withdrawal - €10

Maximum Withdrawal - No listed maximum.

Banking options available - Credit/Debit cards, Klarna, Much Better, PayPal and Trustly.

We recommend using Neteller, if available, for speed, convenience and security. To sign-up to Neteller click here.

Software | 10 / 10


Sunny Player Casino use Net Entertainment software for their instant play casino but do add in a selection of Microgaming games as well as games by: Yggdrasil, BetSoft, Amatic, 2 by 2, Play 'N Go and Oryx. Check out our Net Entertainment Software Review.

Game selections are as follows:

Instant

Table Games – 19

Slots – 542

Video Poker – ?

Jackpot - 23

Customer Service | 9 / 10


Email Testing Record

  • June 2020 - 4 hours 48 minutes.
  • Febuary 2019 - 31 minutes.

Licensing | 8 / 10


Sunny Player hold the following gambling licenses :

  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

Restricted Countries


Players from United States NOT accepted.

Sunny Player does not accept players from the following countries: Australia, Austria, Belgium, Canada, Czech Republic, Denmark, France, French Guiana, French Polynesia, French Southern Territories, Greece, Guadeloupe, Guam, Hungary, Israel, Italy, Martinique, Netherlands, Netherlands Antilles, New Caledonia, Poland, Portugal, Reunion, Saint Pierre and Miquelon, Spain, Turkey, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S., Wallis and Futuna.

Contact


Contact Details:

Email : [email protected]

Slots RTP


Sunny Player Casino only provide the RTP for the games that have them inbuilt into their help files.

Comp Points


Sunny Player have a loyalty system - 1 point is earned for every €10 wagered.

Closing Thoughts


We're disappointed that this group of operators has decided to step back from cooperation in the management of player complaints. Until such time as this policy changes we cannot recommend players engage with their services.

Associated By Company


The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

Other Associations


We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

There are no associated casinos to display.

COMPLAINTS

Sunny Player
Found for the Casino

Sunnyplayer - refuses to pay bonus funds

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