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blacklisted casino thepogg

This operator is NOT recommended by ThePOGG.com. This could be due to a variety of negative behaviours, from refusing to discuss complaints to suspect gambling software or predatory terms and conditions. We would encourage players to consider alternative operators to play with.

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– Fast response to email support request.

– Withdrawals take over 24 hours.

– Not subject to the strongest regulations.

– Low value registration incentives.


SXM Lottery Casino Review

Review last updated - November 2015.

OVERVIEW | 3.94/10


SXM Lottery have closed as of the 8/01/2016

SXM Lottery Casino is on the HighWeb Ventures platform and it is licensed by Curacao eGaming. They provide a range of games from Net Entertainment and Games OS. Their site features a  colour theme of: blue, black and red and their background is a picture of silhouetted palm trees.  

TRUSTWORTHINESS | 1/10


(-1)We find SXM Lottery Casino's proliferation of awkward rules such that it reduces their trustworthiness. They have a predatory maximum winnings clause (item 7.4) in their Terms and Conditions which states that they have a $25,000 per week cap on winnings or 100 x your deposit - whichever is least. They also have a maximum withdrawal of $10,000 per week. They state that they have a monthly fee for inactive accounts, which isn't in itself problematic if this is a sensible amount, however they state that this amount can be found in their "Help" section but our reviewer went through the whole section and could find no evidence of it there. ThePogg does not find these issues to be conducive to a positive playing experience.

It should be noted that another casino owned by this group, Paradise Win, have a warning against them for questionable confiscations at Casinomeister.

One of the properties in this group has been uncooperative with a complaint submitted to this site, providing a non-sense answer and becoming non-communicative when challenged.

For references see HighWeb Ventures Group Player Issues

You can see the latest updates to SXMLottery's terms and conditions here.

BONUSES | 1 / 10


SXM Lottery Casino Review does not currently offer a bonus that we can reasonably evaluate.

Deposit Method Restrictions:
Country/Regional Restrictions:

Payout Speed: 72 hours | 8 / 10


SXM Lottery Casino state on their website that it takes 3 days for withdrawals.

Minimum Withdrawal - €25.

Maximum Withdrawal - €10,000 in 30 days.

Software | 5 / 10


SXM Lottery Casino use Net Entertainment software for their instant play casino and also include a selection of GamesOS games. Check out our Net Entertainment Software Review for more information.

Game selections are as follows;

Instant

Table Games – 15

Slots – 109

Video Poker – 6

Jackpots - 8

Customer Service | 10 / 10


Email Testing Record

  • September 2015 - 19 minutes.

Licensing | 6 / 10


SXMLottery casino hold the following gambling licenses :

  • Curacao eGaming - SXMLottery casino are licensed by eMoore, the Curacao eGaming Master License holder that is responsive and cooperative in the management of player complaints. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with SXM Lottery Casino – Albania, Belarus, Bulgaria, Georgia, Greece, Macedonia, Russian Federation, Serbia, Slovakia, Turkey and Ukraine.

Contact Information:

Email : Fill out support form online.
Address : HighWeb Ventures N.V.
E-commerce Park
Vredenberg
Curacao
Live Chat : 24/7 live chat support on the casino website from 09.00-20.00 Mon to Fri and 09.00 - 17.00 CET weekends .

Restricted Countries


Players from United States NOT accepted.

SXM Lottery does not accept players from the following countries: Albania, Belarus, Bulgaria, France, Georgia, Greece, Macedonia, Russian Federation, Serbia, Slovakia, Turkey, Ukraine, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact


Slots RTP


SXM Lottery publish the RTPs for all of their slots games.

Comp Points


SXM Lottery do not appear to offer a comp points program for all players. They do provide some V.I.P. offers which can be found on their website.

Closing Thoughts


SXM Lottery Casino are Not Recommended at ThePOGG as a result of the proliferation of awkward rules that our reviewer found on their website. They have a predatory maximum winnings clause (item 7.4) in their Terms and Conditions which states that they have a $25,000 per week cap on winnings or 100 x your deposit - whichever is least. They also have a maximum withdrawal of $10,000 per week. They state that they have a monthly fee for inactive accounts, which isn't in itself problematic if this is a sensible amount, however they state that this amount can be found in their "Help" section but our reviewer went through the whole section and could find no evidence of it there. Players should also be aware that the sign-up bonus can be used only on slots and that further-to-this once a game has selected this is the only game that the bonus can be used in connection with. There are several countries that are restricted from claiming bonuses on this site - they are as follows: Afghanistan, Albania, Bosnia Herzegovina, Bulgaria, Croatia, Czech Republic, Greece, India, Indonesia, Kazakhstan, Kyrgyztan, Macedonia, Mongolia, Montenegro, Nepal, Pakistan, Romania, Serbia, Slovakia, Slovenia, Tajikistan, Thailand, Turkmenistan, Uzbekistan.

Associated By Company


The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

There are no associated casinos to display.

Other Associations


We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

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