Thebes Casino

Casino Moons are part of a group of operators that are represented by the Revenue Giants affiliate program and who run on the Fifth Street (previously Engage Entertainment) platform. Historically there have been a number of issues with the operators making up this group that have prevented us managing player complaints appropriately. As of early 2018 we have managed to establish a constructive and positive dialogue with this operator that has allowed us to address the historic issues. We are now confident that any future player issues will be handled in an appropriate manner.

You can see the latest updates to Thebes casino's terms and conditions here. Due to the design of the Thebes website we can no longer monitor their terms and conditions.

The Thebes website states that withdrawals will be paid within 7 business days.

Minimum withdrawal - Not defined.

Maximum withdrawal - Not defined.

Banking options available - Credit/Debit cards, BitCoin

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Thebes Casino currently offer games from both Rival and Betsoft.

Game selections are as follows;

Email Testing Record

• January 2021 - no response.
• September 2019 - 2 days, 3 hours and 1 minute.
• May 2019 - 22 hours 54 minutes.
• December 2018 - 7 hour 17 minutes.
• May 2018 - 1 hour 30 minutes
• November 2016 - No Answer
• November 2014 - 9 hours 7 minutes
• June 2014 - 19 minutes
• December 2013 - 1 day 14 hours 42 minutes
• June 2013 - 2 days 4 hours 11 minutes
• April 2013 - 1st email - 27 minutes

Thebes hold the following gambling licenses :

• Curacao eGaming - Thebes casino are licensed in Curacao by the Curacao eGaming Master License holder. We have had no success contacting this license holder, either directly or via the affected player, about player complaints and consider them to be completely non-responsive. You can find further information regarding this regulator's complaint policies here.

Players from United Kingdom NOT accepted.

Thebes does not accept players from the following countries: Afghanistan, Asia, American Samoa, Oceania, Australia, Belgium, Brunei Darussalam, Bulgaria, Cambodia, Chad, Congo, The Democratic Republic of The Congo, Eritrea, France, French Guiana, French Polynesia, French Southern Territories, Greece, Guadeloupe, Guam, Guinea-bissau, Haiti, Hong Kong, Iran, Iraq, Israel, Italy, Democratic People's Republic of Korea, Libya, Martinique, Monaco, Myanmar, Netherlands, Philippines, Poland, Puerto Rico, Romania, Singapore, Somalia, South Africa, Spain, Sudan, Syrian Arab Republic, Tajikistan, Turkey, Turkmenistan, Ukraine, United Kingdom, United States, United States Minor Outlying Islands, Uzbekistan, Venezuela, Virgin Islands, U.S., Yemen, Zimbabwe.

Contact Information;

Thebes casino do not publish the house edge (RTP) information for any of their slots games.

Thebes casino do not offer a comp point program.

The recent change in position of Fifth Street's approach to the management of player complaints would have been a great start in itself moving forward, but they've demonstrated that their intentions on this front are legitimate by going back and reviewing historic issues. We're really happy to be giving this group the chance to set the record straight and look forward to developing our relationship with them as time passes.