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4.2

Vegas Mobile Status: Not Recommended

Affiliate Program:
Excel Affiliates

Vegas Mobile Casino

Overview

Review last updated – June 2017

See the bonus section for an exclusive bonus available only through ThePOGG

Vegas Mobile are part of the Excel affiliate group and focused on the mobile market. The Excel group run several casinos on the Progress Play and Probability networks.

Trustworthiness

 - 1 / 10

Vegas Mobile are a white label casino operator who run on the ProgressPlay software platform and are promoted by Excel Affiliates.

(-1)We find Vegas Mobile Casino's dormancy clause for UK players to be predatory as it does not state that before beginning dormancy proceedings every effort will be made to contact the relevant player. Accounts held by UK players are declared dormant after only 6 months of inactivity. We also find their maintenance fee for dormant accounts held by UK players to be unacceptably high at a rate of 10% of the account balance per month.

(-1) Progressive Jackpot Monthly Withdrawal Cap -
Vegas Mobile Casino limit withdrawals for winner of Progressive Jackpots to £30,000 per month - since it is the software provider and not the casino that provides the winnings for Progressive Jackpots ThePOGG can see no legitimate reasons for implementing this policy - remember some Progressive Jackpots can pay out hundreds of thousands.

Vegas Mobile casino are represented by Galaxy Affiliates, who are directly managed by the Mediacle group. We have been made aware of a representative of Mediacle group sending communications to another business owner belittling and disparaging the knowledge of the reviewers working for this service while we were actively working with this program. We consider this highly unprofessional behaviour.

You can see the latest updates to Vegas Mobile casino's terms and conditions here.

Bonuses

 - 2 / 10
100% up to £200
Max Bonus 200
Min Deposit 20
Max Bet 5/5%
Type Sticky
Wagering 50xb
BONUS CODE: NA CLAIM BONUS
Value to Player for:
-£4.79
Bonus Value
low roller
low
mid roller
low
high roller
mid
superhigh roller
mid

Payout Speed: 48h

 - 9 / 10

Our review reports withdrawals paid within 48h.

Minimum withdrawal – None listed.

Maximum withdrawal – £1500/week and £3000/month.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), UKash

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 1 / 10

Vegas Mobile casino use Probability Games software for their instant play casinos.

Game selections are as follows;

Instant

Table Games – 3

Slots – 22

Customer Service

 - 10 / 10

Email Testing Record

  • November 2016 - 5 hours 47 minutes
  • June 2015 - 27 Minutes
  • November 2014 - 4 hours 48 minutes
  • September 2014 - 4 hours 7 minutes

Licensing

 - 8 / 10

VegasMobile hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. VegasMobile currently use IBAS. You can find further information regarding this regulator's complaint policies here.
  • Gibraltar Gaming Commission - The GGC is one of the more reputable online gaming regulators, but we are aware of a serious software issue where they failed to uphold their own technical standards. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Vegas Mobile does not accept players from the following countries: South Africa, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

Contact

Slots RTP

Vegas Mobile casino do not publish the house edge (RTP) information for any of their slots games.

Comp Points

Vegas Mobile casino do not appear to offer any form of comp point program.

Closing Thoughts

Casinos running on the Progress Play platform have what we consider to be a predatory dormancy clause for UK players - declared dormant after 6 months and then subject to a 10% of account balance maintenance fee per month. In their Bonus Policy section it states that players from some countries will be subject to increased wagering on bonuses (100x rather than 50x) but players must contact Customer Support for details - it would be more helpful if the restricted countries were just clearly stated for players in the Bonus Policy section in the interests of transparency. Furthermore the three day withdrawal pending status could encourage some players to reverse withdrawals that they would not if the withdrawal processing time was lower. Be aware of this if you are a player that falls into this category. It should be noted that this casino institutes a maximum monthly withdrawal of £30,000 for progressive jackpot winner - not acceptable in our eyes since the casino does not actually provide the winnings for progressives - the software provider does - there is no reason for them not to pay out the whole amount at once.

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Promotional Terms & Conditions

100% up to £200
Max Bonus 200
Min Deposit 20
Max Bet 5/5%
Type Sticky
Wagering 50xb

This promotion is only available to new players and only once they've made their first deposit.

The Vegas Mobile Welcome bonus currently consists of a bonus of 100% up to £200.

The minimum deposit that will trigger the bonus is £20.

This bonus has a wagering requirement of 50xbonus for the deposit bonus.

The bonus uses a standard structure where the full balance is locked from the moment of deposit until the wagering requirement has been completed.

The maximum allowed bet is £5 or 5% of the bonus, whichever is lower, on any single round of play. Players depositing via Neteller or Skrill have a maximum allowed bet of £2 or 2% of the bonus, whichever is lower, on any single round of play.

There is no maximum win on either the deposit bonus or the complimentary spins.

This bonus is sticky which means that it can never be withdrawn. Once you have completed the wagering requirement the bonus will be removed from your account at the time of your first withdrawal.

Game Weightings:

  • Video Poker and/or Power Video Poker 5%
  • Baccarat, Blackjack, Roulette, Jackpot, Table Poker 10%
  • All other games 100%

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

 

 

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