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– Fast response to email support request.

– Operator subject to strong regulatory requirement.

– Competitive incentives for registration.

– Withdrawals take over 24 hours.


VegaZino Casino Review

Review last updated - October 2019

OVERVIEW | 7.02/10


VegaZino casino runs on the Nektan platform and is licensed by the Gibraltar Gambling Commission and the UKGC. They provide a limited range of games from NextGen Gaming, Aristocrat, Nektan and NetEntertainment. Their site is black and red with cartoon graphics round the sides. Their logo is their name with a red and white motif.

TRUSTWORTHINESS | 5/10


VegaZino Casino run on the Nektan white label platform.

We have concerns regarding some of this operator's terms.

Maximum Win Cap (-1) - the casino institutes a maximum win clause to the effect that they will not pay out any more than £250,000 on any of their games - the exception being progressive jackpots as per Term 7.11: "The maximum pay-out on our games is £250,000 with the exception of any Progressive Jackpot pay-out. Progressive Jackpot pay-outs will be paid in full." 22/09/2018

Dormancy Clause (-1) - "10.2.1 A reasonable administration fee of £15.00/€15/150kr/$15 per month (or, should the account balance be less than £15.00/€15/150kr/$15, an amount equal to the remaining balance) until the account balance is zero. These charges will be withdrawn from your Account until the earlier of (a) the account balance being reduced to zero or (b) the account being re-activated by the use of your account." - 22/09/2018. While this is a significant improvement over previous dormancy terms offered by this group, £15/month is 3x the industry average charge for the management of dormant accounts and is significantly more than could be considered "reasonable" for the "administration of such accounts, which is minimum.

Vegazino chose to close their affiliate program, but remained open retaining the traffic referred by their partners but not honouring the agreed upon fees. They were within their legal right to do this under their affiliate agreement, but we do not view this to be good business practice

BONUSES | 8 / 10


200% up to £50
Max Bonus 50
Min Deposit 10
Max Bet 50%xb
Type Cashable
Wagering 30x(d+b)
Deposit Method Restrictions:
Country/Regional Restrictions:

Terms and Conditions

The VegaZino Welcome bonus currently consists of a bonus of 200% up to £50 plus 50 complimentary spins on Starburst.

The minimum deposit that will trigger the bonus is £10.

This bonus has a wagering requirement of 30x(deposit+bonus) for the deposit bonus and 30xwinnings for the free spin winnings.

The bonus is structured so that only wagering with bonus funds, which are stacked beneath the deposited funds, counts towards the wagering requirement. This also means that bonus restrictions, do not apply while you are wagering with your deposited funds. In other words as long as you are only using deposited funds you can withdraw at any time you like.

The maximum allowed bet is 50% of the bonus on any single round of play.

The bonus carries a maximum win of 4x bonus amount.

The bonus is cashable.

Game Restrictions:

  • Dracula, Guns 'N' Roses, Jimi Hendrix, Divine Fortune, The Invisible Man, Cleopatra MegaJackpot, Siberian Storm Megajackpot, Megajackpots Isle O'Plenty, Wolf Run Megajackpot, Star Lanterns Megajackpot, Gong Xi Fa Cai, More Monkeys Stellar Jackpot, Genie Jackpots, Winstar, Justice League, Batman, Superman, The Flash, Green Lantern, An Evening with Holly Madison, Psycho, James Dean, The Pig Wizard, Thunderstruck II, Avalon, Wheel of Fortune on Tour, Champion Raceways, Slot O Gold, Super Spinner, Super Diamond Deluxe, Roulette, Blackjack

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.


BONUS: 200% up to £50
Try another casino
Value to Player for:
$15.25
Bonus Value
low roller
mid
mid roller
high
high roller
low
superhigh roller
mid

Payout Speed: 72h | 8 / 10


VegaZino Casino state that it takes three days for a withdrawal on their website.

Maximum Withdrawal - None.

Minimum Withdrawal - £20.

15% transaction fee charged for Boku payment method.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers).

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 6 / 10


VegaZino Casino use NextGen Gaming Software for their instant play casino - they also offer a selection of games from IGT (Wager Works), Microgaming and Net Entertainment. Check out our WagerWorks Software Review.

Game selections are as follows:

Instant

Slots – 184

Table - 3

Customer Service | 10 / 10


Email Testing Record

  • September 2019 - 1 hour 15 minutes.
  • May 2019 -No response.
  • December 2018 - 22 minutes.
  • December 2016 - 9 hours 19 minutes

Licensing | 8 / 10


VegaZino casino hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. VegaZino currently use IBAS. You can find further information regarding this regulator's complaint policies here.
  • Gibraltar Gaming Commission - The GGC is one of the more reputable online gaming regulators, but we are aware of a serious software issue where they failed to uphold their own technical standards. You can find further information regarding this regulator's complaint policies here.

The following countries are disallowed from playing at VegaZino Casino: USA and its territories.

Contact Information:

Email : [email protected]
Phone :+44 203 621 7009
Address : Nektan Ltd.
23 Portland House
Glacis Road
Gibralter
Address : Nektan Ltd.
2.1 Waterport Place
2 Europort Avenue
Gibralter

Affiliate Program - VegaZino Affiliates.

Restricted Countries


Players from United States NOT accepted.

VegaZino does not accept players from the following countries: American Samoa, Oceania, Guam, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact


Slots RTP


VegaZino Slots Casino publish the RTPs for all of their slots games.

Comp Points


VegaZino Casino do not appear to offer a comp points system for all players.

Closing Thoughts


The operators running on the Nektan platform generate a low volume of complaints. Their terms have improved a lot recently, but there are still issues there relating to setting win limits in terms rather than using game limits to control their risk exposure and looking to charge a dormancy fee that's 3x the majority of the rest of the industry. Their terms are no longer so problematic that we'd blanket advise players to avoid their properties, but players should be aware of these terms specifically so they can make an educated decision as to whether an operator holding these terms is one they're happy to play with.

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Other Associations


We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

There are no associated casinos to display.

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