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– No player complaints requiring operator intervention received so far!

– Long delays on payment of withdrawals.

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– Not subject to the strongest regulations.


VIPS Casino Casino Review

Review last updated - January 2021.

OVERVIEW | 6.52/10


VIPS Casino  are operating on the Aspire Global International Ltd platform. They are licensed in Malta by the MGA. They use ThePOGG as their ADR. They offer a medium selection of games, around 400, by software providers including: Net Entertainment, NextGen Gaming and Amaya. Their site utilises a colour palette of: black, white and yellow - its logo is its name in white and yellow block capital letters rising from left to right bordered by parallel lines in the same colour as the letters.

TRUSTWORTHINESS | 8/10


Below we highlight the terms that players should be aware of when playing with Aspire Global run properties.

Maximum Bet bonus term - "When a bet abuses the betting system – regardless of which game it was placed on – it will not count towards a player’s wagering requirements. If the player placed single bets equal to or greater than £4 or £0.50 per line or 15 percent of the bonus amount before the wagering requirements for the bonus have been met, we reserve the right to withhold any amount in excess of the player’s original deposit from a player’s withdrawal. In addition, if a player deposited with Skrill or Neteller and placed single bets equal to or greater than £2.50 of the bonus amount before the wagering requirements for the bonus have been met, we reserve the right to withhold any amount in excess of the player’s original deposit from a player’s withdrawal." - The inclusion of "or equal to" is of no significant or relevant benefit to the operator in terms of prevention of bonus abuse and as such serves only to trip up players who skim read the terms. 15/11/19

ThePOGG.com serves as an Alternative Dispute Resolution (ADR) service for Aspire Global license as part of their MGA license requirements. This means that we can offer legally binding rulings for all complaints submitted to this service from jurisdictions subject to the MGA license.

BONUSES | 6 / 10


50% up to £50
Max Bonus 50
Min Deposit 20
Max Bet 4/0.5
Type Cashable
Wagering 35xb
Deposit Method Restrictions:
Country/Regional Restrictions:

Terms and Conditions

The VIPs Casino Welcome Bonus currently consists of a 50% up to £50 bonus plus to 20 complimentary spins on Rich Wilde and the Book of the Dead.

The minimum deposit that will trigger the bonus is £10.

This bonus has a wagering requirement of 35xbonus for the deposit bonus and 35xwinnings for the complimentary spins.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet is £4 or 15% of the bonus, whichever is lower, on any single round of play. You are also not allowed to bet more than £0.50 on any single payline. Players depositing via Neteller or Skrill have a maximum allowed bet of £2.50.

This bonus is available for UK players only. Other bonuses may be available in other countries.

There is no maximum win associated with this promotion.

The bonus is cashable.

The bonus and any associated winnings will expire after 21 days if wagering requirements are not completed.

Game Weightings:

  • All Video Poker games, All Roulette games, All Quick Play games, All Blackjack games, Hi Lo Fever, All Baccarat games, 3 Card Poker, Blood Suckers, European, Roulette, Football Studio,Jackpot 6000, Keno, Big Bang, Blood Suckers, The Wish Master, Dead or Alive, Lucky Angler, Jack Hammer 2, Cloud Quest, Tower Quest, Pearls of India, Treasure Island, Mega Moolah, Rush Football Go World Cup, Rush Horses Go!, Rush Dogs Go!, Rush Cars Go!, Rush Speedway Go!, Rush Darts Live, Rush Cycling Go!, Rush Cricket Go - 0%.
  • Magic Spinner - 10%.
  • All Netent games, 108 Heroes Multiplier Fortunes, 3888 Ways of the Dragon, 7 Piggies, 88 Fortunes Megaways, 88 Fortunes, A Dragons Story, A While on the Nile, Acorn Pixie, Acorn Pixie, Adelia The Fortune Wielder, AFTERSHOCK, Agent Valkyrie, Alaskan Fishing, Alice, Adventure, Amazing Aztecs, Amazon Queen, Ancient Egypt Classic,Ancient Fortunes Zeus, Arcane Reel Chaos, Asgard, Avalon II, Avalon,Aztec Temple Treasures, Babushkas, Baccarat, Bar Bar Black Sheep,Bar X Safecracker Megaways, Batman 2016, BATTLESHIP DIRECT HIT, Bier Haus, Big Apple Wins, Big Bad Wolf, Bikini Party, Birds on Wire, Blackjack, Blazin' Hot 7's, Blazing Star, Blood Bank, Blood Queen, Bloopers, Bonanza, Book Of Gold, Book of Immortals, Book of Oz Lock N Spin, Book of Oz, Book of Spells, Book of Sun Multichance, Book of the Irish, Books and Bulls, Books and Bulls, Boom Bang!, Boom Pirates, Booming Seven Deluxe, Booster, Break Da Bank Again, Bridesmaids

    Buffalo Rising Megaways, Bully4U, Burning Flame, Bust The Bank, Cabaret Royale, Caishen's Gold, Candy Cash, Cash Camel, Cash Crazy, Cashapillar, Casino Holdem, Cats and Cash, Cats, Celtic Goddess, Cheeky Monkeys, Cherry Bomb Deluxe, Chilipop, Chilli Chilli Bang Bang

    Chilli Gold 2, Chilli Heat, Chitty Bang, Classic Fruit, Cleopatra, Cleo's Wish, Cool Buck, Crystal Rift, Crystall Ball, Da Vinci Diamonds, Da Vinci Ways, Da Vincis Treasure, Danger! High Voltage, Deco Diamonds, Diamond Empire, Diamond Empire, Diamond Mine, Diamond Tower, Diamond Wild, DJ Wild, Dolphin Gold with Stellar Jackpots, Dolphin´s Luck 2, Double Bonus Poker 1 Hand, Double Da Vinci Diamonds

    Double Play Superbet, Double Triple Chance, Downtown, Dragon King, Dragon Kingdom, Dragon Stone

    Dragons Of the North, Dragonz, Dream Date, Egyptian Dreams, Egyptian Fortunes, Electric Nights, Electric Sam, Elements, Emoticoins

    Enchanting Spells, Esqueleto Explosivo

    , Exotic Cat,, Exotic Fruit, Explosive Reels, Extra Chilli, Extra Juicy, Eye of Horus, Eye of the Amulet, Fire N Hot, Fire Queen,

    Fishin Frenzy Megaways, Fishin Frenzy,Flame Busters, Football Star, Forbidden Throne, Forest Mania, Fortune Girl, Fortunes of Asgard

    Fortunes of the Dead, Fortunium, Foxin Twins, Foxin Wins Again, Foxin' Wins Christmas Edition, Foxin Wins, Fruit blast, Fruit Boxes

    Fruit vs Candy, Fruit Warp, Fruit Zen, Fruits, Funky Spin, Funsize Fireworks, Game of Thrones, Ghosts N Gold, Giant Gems, Girls with Guns I, Gladiator of Rome, Gladiators Go Wild, Glitter Gems,, Glorious Empire, Gnome Wood, Gods Temple Deluxe,Gold Factory, Gold Rush

    Golden Egg of Crazy Chicken, Crazy Chicken Shooter,Golden Goddess, Golden Mane,Golden Princess, Golden Wisdom, Golden, Goldwyns Fairies, Good Feathers, Gorilla Go Wild, Grand Spinn Superpot, Great Rhino, Hansel & Gretel Treasure Trail, Happy Birds, Heidis Bier Haus, Holly Jolly Penguins, Hot Chilli, Hot Cross Bunnies, Hot Frootastic, Hot Spin, Huangdi - The Yellow Emperor, Humpty Dumpty, Icy Gems, Illusions 2,immortal Romance,Imperial Dragon, Inspector Gadget, Ivanhoe,Jack in the box, Jackpot Poker, Jade Butterfly, John Hunter and the Aztec Treasure, John Hunter and The Tomb Of The Scarab Queen, Joker Poker, Joker Stacks, Jolly's Gift, Journey to the West, Jumbo Stampede, Jumbo Stampede, Jungle Jackpot, Jungle Jim and the Lost Sphinx, Jungle Jim, Jurassic Park, Jurassic World, Justice Machine, Karamba Clan,King Kong Cash, King Kong, King of Kaiju: Rampage Riches, Kitty Cash, Kronos, La Bomba, Lara Croft Temples and Tombs, Leagues of Fortune, Legend of Loki, Life of Riches, Lightning Horseman, Lightning Leopard, Lost Boys Loot, Lost Vegas, Luchadora, Lucky 3, Lucky Clover, Lucky Lady, Lucky Links, Lucky Little Gods, Lucky Stripes, Luxor, Madame Destiny, Magic Mirror Deluxe, Magic of Pandora,, Magic Stars 3, Medusa 2, Medusas Golden Gaze, Mega Money Rush, Mega Moolah, MegaJackpots Cleopatra, Merlin’s Millions Superbet, Merlins Magic Mirror, Merlins Money Burst, Mermaids Millions, Midas Touch, Million Coins Respin, Miss Midas, Moby Dick, Mojo Spin, Money Farm 2, Monster Madness, Monster Wheels, Montezuma, Moon Temple, Munchkins, Mustang Gold, Mystery of LongWei, Mystique Grove, Napoleon, Not Enough Kittens, Oink Country Love, Panda Fortune, Panda Pow, Paranormal Activity, Pearl of the Orient, Pick a Fortune, Pick a Fortune, Pinata Bucks, Pinata Fiesta, Pink Elephants, Pirate Gold, Pixie Wings, Pixies of the Forest II, Pixies Of the Forest, Pixies of the Forest, Playboy, Poltava,Pretty Kitty, Prosperity Twin, Psycho, Queen of Gold, Rabbit in the Hat, Raging Rhino, Rainbow Riches Home Sweet Home, Rainbow Riches Megaways, Rainbow Riches PicknMix, Rainbow Wilds, Rainbrew, Ramses Book, Red Dragon, Red Flag Fleet, Red Flag Fleet, Red Queen Blackjack, Reel Gems, Reel Splitter, Reel Strike, Reel Talent, Renegades, Respin Rhino, Return of Kong Megaways, Rise of Egypt, Robin Hood Prince of Tweets, Robin of Sherwood, Rockabilly Wolves, ROME: RISE OF AN EMPIRE, Royal Seven XXL, Ruby Casino Queen, Rumble Rhino, Sabaton Santa, Scrolls of Ra HD, Secret Romance, Serengeti Diamonds, Sherlock of London, Shogun of Time, Siberian Storm, Silver Lioness 4x, Skulls of Legend, Slot Gamble - Beat the Dealer, Snow Leopard, Spartacus, Spartans Legacy, Spin or Reels HD, Spin Sorceress, Spin Sorceress, Stacks O'Gold, Starmania, Stellar Jackpots – Silver Lion, Stellar Jackpots Serengeti Lions, Sugar Skulls, Super Diamond Wild Super Fast Hot Hot, Super Lucky Frog, Super Sumo, Superwilds, Sword of Destiny, Taco Brothers Saving Christmas, Taco Brothers, Take 5, Take 5, Tarzan, Tasty Street, TED, Temple of Treasures Megaways, Temple of Tut, Terminator 2, The Angler, The Cheshire Cat, The Curious Cabinet, The Dog House, The Enforcer, The Finer Reels of Life, The Fortune Pig, The Golden City, The Goonies , The Great Chicken Escape, The King, The Nutcracker, The Sand Princess, The Spin Lab, The Twisted Circus, Theatre of Night, Thunderstruck I, Thunderstruck II, Time is Money, Titans of the Sun - Hyperion, Tombstone, Treasure Island, Treasure of Horus, Treasure Of The Pyramids, Treasures of Troy, Tree of Fortune, Triple Double Da Vince Diamonds, Tutan Keno, Valhalla, Valletta Megaways, Vampire The Masquerade Las Vegas, Vegas Magic™, Vegas Nights, Viking Wilds, Wacky Panda, What A Hoot, Wicked Tales: Dark Red , Wild Antics, Wild Ape, Wild Blood, Wild Jester, Wild Pixies, Wild Play Superbet, Wild Plunder, Wild Scarabs, Wild West, Wilds Deluxe, Win sum Dim sum, Wish Upon a Leprechaun Megaways, Wish Upon a Leprechaun, Witch Pickings, Witch Pickings, Wolf Gold, Wolf Legend Megaways, Wolf riches, Wolfpack Pays, Xi You Ji, Z o d i a c, Zeus 2, Zeus God of Thunder, Zeus III, Zoom - 50 %

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operator's website before you play.


BONUS: 50% up to £50
Try another casino
Value to Player for:
£4.70
Bonus Value
low roller
high
mid roller
mid
high roller
mid
superhigh roller
n/a

Payout Speed: 5 days | 5 / 10


The operator's website states that withdrawals take 3 business days hence the score of 5 to account for weekends.

Minimum Withdrawal - ?

Maximum Withdrawal - ?

Banking options available - Credit/Debit cards, Skrill, Neteller, PaySafeCard, Trustly, Entropay, SoFort.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 10 / 10


VIPS Casino use Net Entertainment, NextGen Gaming and Amaya software with a very limited selection of games.

Game selections are as follows:

Jackpots - 40

Instant

Table Games – 610

Slots – 255

Video Poker – 3

Live – 22

Customer Service | 0 / 10


Email Testing Record

  • January 2021 - No response.
  • October 2019 - No response.

Licensing | 7 / 10


VIPS Casino hold the following gambling licenses :

  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. ThePOGG.com acts as the ADR service used by VIPS Casino for their MGA license. You can find further information regarding this regulator's complaint policies here.

Restricted Countries


Players from United States NOT accepted.

VIPS Casino does not accept players from the following countries: Argentina, South America, Australia, Azerbaijan, Bangladesh, Belgium, Brazil, Denmark, France, French Guiana, French Polynesia, French Southern Territories, Georgia, Greece, Greenland, Hungary, Indonesia, Italy, Latvia, Lithuania, Malta, Portugal, Serbia, Singapore, South Africa, Spain, Sweden, Ukraine, United Kingdom, United States, United States Minor Outlying Islands, Venezuela, Virgin Islands, U.S..

Contact


Contact Information:

Email : [email protected]

Slots RTP


This operator publishes the House Edge/Return to Player (RTP) figures for all of their slots games.

Comp Points


This operator run a VIP system for players - more details can be found on their site.

Closing Thoughts


While we do not endorse all of the terms and conditions that the Aspire Global platform has chosen to include, the vast majority of players are unlikely to be adversely impacted by these terms. Beyond this that we have a contractual relationship with this operator to ensure that complaints are managed appropriately more than offsets the concerns we would have about these specific terms.

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The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

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COMPLAINTS

VIPS Casino
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Vips Casino - Missing cashback

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Vips Casino - Fake RTP

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VIPS Casino
Resolved

VIPs Casino - Forfeited winnings

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VIPS Casino
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VIPs Casino - unfair businesses

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